# Bublly desk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bublly desk Software - reviews, pricing plans, popular comparisons to other Help Desk products and more. Source: https://www.capterra.com/p/10049125/Bublly-desk --- # Bublly desk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Bublly desk ## What is Bublly desk? Bublly Desk is customer support software that unifies communication channels like WhatsApp, Instagram, email, and website chat into one platform. An AI agent handles routine queries using help articles and FAQs, escalating complex issues to human agents with full context. Smart reply suggestions offer context-aware responses for agents to review, while automatic summaries condense lengthy conversations. Workflow automation manages tasks, follow-ups, and repetitive actions, and a ticket system organizes customer issues for faster resolution. The knowledge base empowers customers to find answers independently. The shared inbox supports unlimited team members without per-seat fees. Data is secured with TLS and AES-256 encryption, with regular AWS backups. Plans can be adjusted anytime without contracts. ## What is Bublly desk used for? [Help Desk](https://www.capterra.com/help-desk-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bublly desk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fabrainz.com/&name=Bublly desk) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Escalation System alerts about the need to escalate an issue or request Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Bublly desk 30 features Define levels of authorization for access to specific files or systems Uses AI to condense large amounts of text, audio, or video data into a coherent form System alerts about the need to escalate an issue or request Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Import and export data to and from software applications Pre-made examples and templates for emails Use AI to generate content in the form of text, images, videos, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Templated responses for responding quickly to recurring support requests Access the system via a mobile application Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Arrange tasks based on the level of priority or urgency Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free Plan $0.00 It includes: - 1 Agent - 1 Workspace & Project - 1,000 emails/month - 50K AI tokens - Full AI Suite - Basic Ticketing - Widget with Bublly branding - Community Support Starter Plan $39.00 Flat Rate,Per Year It includes: - Unlimited Agents - 3 Workspaces & Projects - 6,000 emails/month - 250K AI tokens - Full AI Suite - Basic Analytics + CSAT - CSV Import - Custom Subdomain - Email Support (<24h response time) Growth Plan $99.00 Flat Rate,Per Year It includes: - Unlimited Agents - 5 Workspaces & Projects - 10,000 emails/month - 1.8M AI tokens - Widget (no branding) + Screen Capture - Advanced Analytics - Push Notifications + Email Templates - Custom Domain + CSS - Password Protection + Advanced SEO - Remove Bublly Branding - Priority Support (<8h response time) Pro Plan $199.00 Flat Rate,Per Year It includes: - Unlimited Workspaces & Projects - 25,000 emails/month - 3M AI tokens + Rollover (1 month) - Widget (custom branding) - API Access (500 requests/min) - Activity Audit Logs - Custom AI Model Selection - All Growth Plan features - SLA Support (<4h response time) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.