# Aria Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aria Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10049501/Aria --- # Aria Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Aria ## What is Aria? EchoAnswers is an AI-powered voice receptionist and chat system that manages business communications 24/7 in English and Spanish. It answers calls, handles website chats, captures caller details, books appointments, and routes inquiries with context. The system learns from interactions, improving over time. During setup, EchoAnswers reviews a business's website and conducts an interview to understand services, hours, tone, and rules. It answers in the brand's voice, books appointments, and refines call routing based on ongoing conversations. EchoAnswers enables natural conversations without phone trees, seamlessly switching between English and Spanish. Calls requiring human input are transferred with context for immediate understanding. It generates structured call summaries, highlights urgent matters, and sends real-time alerts for time-sensitive issues. No hardware is needed, and it integrates with existing phone numbers via call forwarding. ## What is Aria used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aria?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://echoanswers.ai/&name=Aria) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Natural Language Processing Process and analyze human language in text or audio form Pre-Configured Bot Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Real-Time Monitoring Active monitoring of systems, applications, or networks Aria 8 features Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Tracks metrics that provide insight into how a user interacts with any interface or product Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Get Advice We can help you find the software with the features you need. ## Pricing The Front Desk $99.00 Flat Rate,Per Month It includes: - 24/7 AI receptionist on your own number. - 600 call minutes included each month. - Phone and website chat with one shared AI "brain." - Voice chat on your website with 100 minutes included monthly. - Booking, transfers, and AI call summaries. - Real-time alerts and a daily digest email. - Bilingual support (English and Spanish) with natural language switching. - Self-serve setup (live in a day, no hardware/software installation required). - The AI learns and improves over time with every call. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.