# AI RECEPTIONIST Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AI RECEPTIONIST Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more.

Source: https://www.capterra.com/p/10049573/AI-RECEPTIONIST

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 AI RECEPTIONIST Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

AI RECEPTIONIST

## What is AI RECEPTIONIST?

AI RECEPTIONIST is a platform that automates customer interactions across calls, chats, emails, social media, and WhatsApp. The voice AI agent handles inquiries, schedules appointments, and manages reservations 24/7. A chatbot widget captures leads, answers FAQs, and escalates complex issues to human staff. WhatsApp automation enables bulk messaging, auto-replies, and order updates. The email AI agent categorizes messages, drafts responses, and escalates urgent matters. A unified social media inbox consolidates messages and suggests AI-powered replies. Supporting over 45 languages, the platform offers real-time analytics on call volumes, lead scoring, and revenue via a mobile app. It integrates with CRM, ERP, and booking systems, with setup in one business day. Bank-level encryption ensures data security, while the omnichannel system enables seamless transitions between channels and smooth handoffs to human agents.

## What is AI RECEPTIONIST used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€199

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autonomous Task Execution

Completes tasks independently without constant human intervention

Communications Management

Record and track all relevant internal and external communications

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contextual Guidance

Interprets what a user is doing based on context and helps guide them through the process.

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

CRM Integration

Integration with third-party CRM systems

AI RECEPTIONIST 19 features

Completes tasks independently without constant human intervention

Record and track all relevant internal and external communications

Track and manage adherence to policies for any service, product, process, or supplier

Interprets what a user is doing based on context and helps guide them through the process.

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Integration with third-party CRM systems

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Copy on the page or chat window encouraging the user to engage with the chat option

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Addition of necessary external data, applications, tools, or features

Track, manage, or resolve user requests and IT incidents/issues

## Pricing

Free Trial

Duo Start

€199.00

Flat Rate,Per Month

It includes:

-   300 voice minutes included
-   Website chatbot
-   AI-powered scheduling
-   Email notifications
-   5 days/week support

Duo Business

€399.00

Flat Rate,Per Month

It includes:

-   800 voice minutes included
-   Website chatbot
-   Google Maps integration & scheduling
-   Conversations dashboard
-   7/7 support

Duo Premium

€599.00

Flat Rate,Per Month

It includes:

-   2000 voice minutes included
-   Website chatbot
-   Custom automations
-   Custom AI responses (OpenAI)
-   Data export & CRM integration
-   Priority support

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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