# WappCloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WappCloud Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more. Source: https://www.capterra.com/p/10049584/WappCloud --- # WappCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) WappCloud ## What is WappCloud? WappCloud is a WhatsApp Business API platform that helps businesses manage customer communication, automate conversations, and engage customers at scale. With features like a shared team inbox, chatbot automation, broadcast messaging, appointment booking, transactional notifications, and customer support, WappCloud enables teams to manage customer interactions from a single platform. Designed for businesses across industries, including retail, e-commerce, healthcare, education, hospitality, real estate, and professional services, WappCloud helps streamline sales, support, and customer engagement. It automates lead qualification, appointment scheduling, reminders, follow-ups, and integrates with CRM systems, e-commerce platforms, payment gateways, APIs, and webhooks to deliver seamless customer experiences using the Official WhatsApp Business API. ## What is WappCloud used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WappCloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wappcloud.com/&name=WappCloud) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Autoresponders Create and automatically send premade copy in response to customer messages WappCloud 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Group campaigns by project, client, or campaign for better management. Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Centralized database of stakeholders and their contact information such as names, address, phone number etc. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Group messaging lets multiple people carry on a group conversation Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Send personal messages to clients or attendees Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes ## Pricing Free Trial Growth $29.00 Usage Based,Per Month It includes: - WhatsApp Sales CRM - Unlimited Free Service Conversations - Manage Up to 5,000 Contacts - Up to 10 Tags & 10 Custom Attributes - Unlimited Broadcasts with Broadcast Scheduler - Broadcast Retargeting - Auto Message Tagging - Smart Audience Segmentation - Shared Team Inbox & Live Chat Dashboard - Up to 2 Chatbots & 5 Custom Auto-Replies - Shopify, WooCommerce & IndiaMart Integrations - Up to 3 Agent Logins with Role-Based Access - API Access (1,000 API Calls/Month) - Downloadable Reports - Dedicated Account Manager - Email, Phone & Live Chat Support Pro Plan $59.00 Usage Based,Per Month It includes: - WhatsApp Sales CRM - WhatsApp Commerce - Unlimited Free Service Conversations - Manage Unlimited Contacts - Create Tags (Up to 50) - Custom Attributes (Up to 20) - Broadcast Reports - Auto Message Tagging - Smart Audience Segmentation - Template Message Creation - Live Chat Dashboard - Shared Team Inbox - Chatbot Integration (Up to 5 Bots) - Custom Auto-Replies - Shopify, WooCommerce & IndiaMart Integration - Google Sheets & Google Forms Integration - Agent Logins & Role-Based Access (Up to 5) - API Access (5,000 API Calls/Month) - API Reports - Downloadable Reports - Dedicated Account Manager - Email & Phone Support,Live Chat Support Cutomised $59.00 Usage Based,Per Month It includes: - WhatsApp Sales CRM - WhatsApp Commerce - Unlimited Free Service Conversations - Unlimited Contacts - Unlimited Tags - Unlimited Custom Attributes - Auto Message Tagging - Smart Audience Segmentation - Template Message Creation - Live Chat Dashboard - Shared Team Inbox - Free Onboarding & Setup - Unlimited Chatbot Integrations - Unlimited Custom Auto-Replies - Shopify, WooCommerce & IndiaMart Integration - Google Sheets & Google Forms Integration - Up to 15 Agent Logins with Role-Based Access - API Access (5,000 API Calls/Month) - API Reports - Downloadable Reports - Dedicated Account Manager - Email & Phone Support,Live Chat Support ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ PayU](https://www.capterra.com/p/201075/PayU/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.