# Swirl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Swirl Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/10049590/Swirl

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# 

 Swirl Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Swirl

## What is Swirl?

Swirl is a cloud-based restaurant management platform that unifies operations into one system. It integrates point-of-sale, QR ordering, kitchen display systems, inventory management, accounting tools, CRM, loyalty programs, reservations, and analytics. Multi-language and multi-currency features support global operations, while compliance tools address regional tax needs, including ZATCA Phase 2 for Saudi Arabia. AI capabilities enable demand forecasting, inventory alerts, menu insights, and operational recommendations. Offline billing ensures transactions during outages, while centralized dashboards manage multiple locations. Delivery platform integration connects services like Talabat, Keeta, Deliveroo, HungerStation & others for consolidating orders. QR ordering allows customers to access menus and order via mobile devices. Real-time inventory tracking minimizes waste, and built-in accounting automates VAT compliance. CRM tools enhance customer retention.

## What is Swirl used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$399

Flat Rate, Per Year

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Swirl 47 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Track employee schedules, availability, and performance across projects and tasks

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Market event via social media tools

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

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## Pricing

Free Trial

Swirl Dine

$399.00

Flat Rate,Per Year

Swirl Works

$299.00

Flat Rate,Per Year

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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