# Helferdesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Helferdesk Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more. Source: https://www.capterra.com/p/10049742/Helferdesk --- # Helferdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Helferdesk ## What is Helferdesk? Helferdesk is caregiving management software for daily assistance providers in Germany, integrating scheduling, documentation, and insurance billing into one system. A dashboard shows real-time metrics like staff locations, revenue, and documentation status. Staff use a mobile app for GPS check-ins, task tracking, and digital signatures. The system calculates billable hours and generates insurance claims for relief benefits, counseling visits, and respite care, removing the need for manual invoicing. It tracks staff certifications, prevents double-booking, and manages customer care levels and insurance details, sending alerts for expiring documentation. Operating nationwide, it selects insurance IDs based on client location. Data is stored on GDPR-compliant servers in Frankfurt with encryption. The platform generates SEPA payment files, financial reports, and documents for agreements, authorizations, and billing. ## What is Helferdesk used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helferdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://helferdesk.de/&name=Helferdesk) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Document Management Store, manage, and track all electronic documents in a centralized location Helferdesk 13 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Software designed for the healthcare industry Access software remotely via mobile devices Managing and tracking patient health, progress, communication, and treatment plans Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Solo Plan €19.00 Flat Rate,Per Month It includes: - 1 helper account - All cockpit functions - Helper app + GPS check-in - Care fund invoices - SEPA export for bank transactions - GDPR-compliant EU hosting Mini Plan €39.00 Flat Rate,Per Month It includes: - Up to 3 helper accounts - Everything in the Solo plan - Helper invitations with magic link - Payout collective orders - Priority email support Team Plan €69.00 Flat Rate,Per Month It includes: - Unlimited helper accounts - Everything in the Mini plan - Multiple admin back-office access - Audit log + compliance export - Onboarding phone call Business Plan €119.00 Flat Rate,Per Month It includes: - Multiple locations - Everything in the Team plan - Multiple IK numbers/federal states - Evaluation & profitability analysis - DATEV export (booking batch) - Cash register connection (in preparation) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.