# Conveya Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Conveya Software - reviews, pricing plans, popular comparisons to other AI Agent Builder products and more.

Source: https://www.capterra.com/p/10049756/Conveya

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# 

 Conveya Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Conveya

## What is Conveya?

Conveya is customer interaction software that centralizes web chat, WhatsApp, and phone calls in one inbox. It seamlessly transitions between automated responses and human agents while maintaining conversation context. The AI uses a business's knowledge base and live data to provide real-time answers about orders, shipping, and appointments. Supporting over 20 languages, it detects and responds in the customer's preferred language. The platform integrates with tools like Shopify, HubSpot, and Google Calendar for appointment booking, ticket creation, and data retrieval. Human agents can take over conversations without losing context. Telephone features include answering calls, booking appointments, transferring calls, and outbound lead follow-ups. Operating 24/7, it stores data on European servers, with deployment completed within hours.

## What is Conveya used for?

[AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

€29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Conveya?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://conveya.app/&name=Conveya)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Agent Design Tools

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

Analytics

Tools for the systematic analysis of various types of data or statistics

API

Application programming interface that allows for integration with other systems/databases

API Security

Protect APIs from threats using authentication, access control and encryption

Authentication

Verify the identity of users/devices to enable secure access

Built-in AI Assistant

Chatbot or AI assistant that answers queries and provides recommendations within an application

Conveya 24 features

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Protect APIs from threats using authentication, access control and encryption

Verify the identity of users/devices to enable secure access

Chatbot or AI assistant that answers queries and provides recommendations within an application

Provides a channel for team members to share AI models, media files, communicate, and work together

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Combining data from different sources and providing a unified view

Protect sensitive data for digital privacy

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Manage the processes involved when making the application ready for use

Assemble applications and processes by dragging over and arranging pre-built components

Automatically switching to secondary AI model(s) during failure or hallucinations

Process of testing an ML algorithm by feeding it training data to learn from

Processing different types of input like text, voice, images etc.

Supports various file formats

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Event-driven HTTP callback that automatically sends real-time data between applications

## Pricing

Free Trial

Starter

€29.00

Flat Rate,Per Month

It includes:

-   500 conversations per month (additional conversations cost €0.12 each)
-   Web chat widget with custom branding
-   1 AI agent and 2 team members
-   Knowledge base integration (PDFs, website crawl, Notion)
-   Actions like booking appointments and looking up orders
-   Shared inbox with human handover
-   Lead capture and follow-up (100 leads per month)
-   Analytics dashboard

Growth

€99.00

Flat Rate,Per Month

It includes:

-   2,000 conversations per month (additional conversations cost €0.10 each)
-   1,000 call minutes per month (additional minutes cost €10 per 100 minutes)
-   1 phone number included (additional numbers cost €7.50/month)
-   WhatsApp Business integration
-   Phone features (AI answers and outbound calls)
-   10 AI agents and 5 team members (additional team members cost €15/month)
-   CRM sync (HubSpot and Pipedrive integrations)
-   Vision feature (reads customer images)
-   Advanced analytics with export capabilities
-   Custom branding (no Conveya logo)
-   Lead capture (5,000 leads per month)

Scale

€299.00

Flat Rate,Per Month

It includes:

-   8,000 conversations per month (additional conversations cost €0.08 each)
-   3,000 call minutes per month (additional minutes cost €10 per 100 minutes)
-   3 phone numbers included (additional numbers cost €7.50/month)
-   Unlimited AI agents and 15 team members (additional team members cost €12/month)
-   Single Sign-On (SSO) via SAML or OIDC
-   Audit log for all actions
-   99.9% uptime SLA
-   Priority support with onboarding
-   Unlimited lead capture

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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