# Vight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vight Software - reviews, pricing plans, popular comparisons to other IT Service products and more. Source: https://www.capterra.com/p/10049761/Vight --- # Vight Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Vight ## What is Vight? Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs) and IT service teams. Every RingCentral call is automatically recorded, transcribed, summarized, and transformed into actionable documentation without manual note taking. After each call, Vight generates AI summaries, customer notes, action items, next steps, and complete ticket documentation. Conversations can be synchronized directly with ConnectWise Manage, Autotask, and HaloPSA, ensuring technicians, service managers, and account managers always have accurate customer records. Whether handling support calls, onboarding, projects, sales, or customer success, Vight helps teams improve documentation quality, reduce administrative work, increase accountability, and preserve institutional knowledge. Key Features AI call recording and transcription AI-generated summaries and action items Automatic PSA documentation ConnectWise Manage integration Autotask integration HaloPSA integratio ## What is Vight used for? [IT Service](https://www.capterra.com/it-service-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $550 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vight.ai/&name=Vight) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Transcription Use AI to convert voice into text automatically Generative AI Use AI to generate content in the form of text, images, videos, etc. Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Incident Management Manage and track all disruptions and incidents IT Asset Management Managing inventories and tracking changes to hardware and software configurations Prioritization Arrange tasks based on the level of priority or urgency Vight 13 features Use AI to convert voice into text automatically Use AI to generate content in the form of text, images, videos, etc. Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Managing inventories and tracking changes to hardware and software configurations Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Track work performed and resources used for past customers, sites, or assets Create, manage and track all task activities and progression Track, manage, or resolve user requests and IT incidents/issues Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Professional $550.00 Flat Rate,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Nextiva](https://www.capterra.com/p/175788/Nextiva/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.