# FieldLine Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FieldLine Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/10049802/FieldLine

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# 

 FieldLine Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

FieldLine

## What is FieldLine?

FieldLine is call tracking and lead capture software that centralizes phone communications, lead management, and crew activity tracking in one workspace, so missed calls stop costing jobs and ad spend stops being a guess. The platform automatically converts inbound calls into lead cards while recording and transcribing conversations for reference. Dedicated tracking numbers can be assigned to marketing channels like Google, Yelp, and yard signs, helping identify top-performing sources. Calls are recorded and transcribed, enabling quick searches for customer details without reviewing audio files. Lead cards capture contact information, call sources, and next steps, reducing manual data entry. Crew activity tracking shows who answered calls, dispatched jobs, and completed follow-ups, offering visibility into daily operations. With SOC 2-aligned infrastructure, recordings are retained for the life of the account, and setup does not require CRM expertise or softphone applications.

## What is FieldLine used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$35

Usage Based, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic Call Distribution

Distribute/route/connect calls

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

FieldLine 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Distribute/route/connect calls

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion.

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Track and interpret campaign performance metrics

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Use AI to generate content in the form of text, images, videos, etc.

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Observe and track the demand, usage, progress or quality of a system, product, or user

Organize and manage the accomplishments and development of employees or performance of applications or systems

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Starter

$35.00

Usage Based,Per Month

It includes:

-   2 seats
-   3 phone numbers
-   300 call minutes
-   Call recording
-   Searchable transcripts
-   AI call summaries
-   AI lead extraction
-   Auto lead capture
-   Source attribution per number
-   Team routing & analytics
-   Email support
-   Recording retention for the life of the account

Pro

$116.00

Usage Based,Per Month

It includes:

-   6 seats
-   8 phone numbers
-   1,000 call minutes
-   Call recording
-   Searchable transcripts
-   AI call summaries
-   AI lead extraction
-   Auto lead capture
-   Source attribution per number
-   Team routing & analytics
-   Email support
-   Recording retention for the life of the account

Scale

$287.00

Usage Based,Per Month

It includes:

-   15 seats
-   20 phone numbers
-   3,000 call minutes
-   Call recording
-   Searchable transcripts
-   AI call summaries
-   AI lead extraction
-   Auto lead capture
-   Source attribution per number
-   Team routing & analytics
-   Email support
-   Recording retention for the life of the account

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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