# True RMA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about True RMA Software - reviews, pricing plans, popular comparisons to other Authentication products and more.

Source: https://www.capterra.com/p/10049904/True-RMA

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# 

 True RMA Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support)

True RMA

## What is True RMA?

True RMA is return-evidence verification software that analyzes images and videos from ecommerce return requests to detect fraud. It generates a weighted risk score by examining forensic evidence like metadata, duplicate detection, and manipulation. Results are documented in an evidence ledger, detailing detected signals and their impact on the score. True RMA offers recommendations such as approving returns, requesting more evidence, or further review, while merchants retain decision-making authority. For inconclusive cases, it suggests additional photos or videos. Flagged claims undergo pixel-level analysis by image-forensics specialists, who highlight suspect areas for review. The software integrates with workflows via a web portal or API and includes security features like encryption, tenant isolation, access controls, and audit logging.

## What is True RMA used for?

[Authentication](https://www.capterra.com/authentication-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Flat Rate, Per Month

Free trial  
not available

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Do you work for True RMA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://truerma.com/&name=True RMA)

## Pricing

Free Version

Starter

$8.00

Flat Rate,Per Month

Pro

$20.00

Flat Rate,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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