# multiatendimento Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about multiatendimento Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10049971/multiatendimento --- # multiatendimento Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) multiatendimento ## What is multiatendimento? Multiatendimento is an omnichannel platform unifying WhatsApp, Instagram, and Facebook messaging. It integrates with the official WhatsApp Cloud API, allowing multiple agents to manage conversations on the same number via queue distribution. WhatsApp Business accounts connect through embedded signup or QR codes. The chatbot automates responses and lead qualification without coding. A Kanban-style pipeline tracks deals through customizable stages, while reporting tools provide metrics on performance and conversions. Features include message scheduling, bulk campaigns with intelligent delays, and contact management with tagging, segmentation, and interaction history. Internal chat supports team communication, and push notifications ensure real-time alerts. Integration with N8N connects to CRMs and other apps via webhooks. The platform, a progressive web app, ensures security with AES-256 encryption, tenant isolation, and LGPD compliance through automated backups and monitoring. ## What is multiatendimento used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$34 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for multiatendimento?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://multiatendimento.net/&name=multiatendimento) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inbox Management Organize, prioritize, and manage incoming communications Interaction Tracking Track interaction history by documenting conversations for contacts multiatendimento 10 features Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Generate personalized communications upon request to meet customer needs Create, save, and re-purpose templates for emails, forms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Multiatendimento Pro R$34.00 Flat Rate,Per Month It includes: - 1 user included - 1 WhatsApp connection included - Inbox Unificado (Unified Inbox) - Chatbot Inteligente (Intelligent Chatbot) - Disparos em Massa (Mass Messaging) - Agendamento de Mensagens (Message Scheduling) - Relatórios Avançados (Advanced Reports) - Filas de Atendimento (Service Queues) - Gestão de Contatos (Contact Management) - 1 Agente de IA (1 AI Agent) - Pipeline de Vendas (Sales Pipeline) - Chat Interno da Equipe (Internal Team Chat) - Notificações Push (Push Notifications) - Histórico de Conversas (Conversation History) - Respostas Rápidas (Quick Replies) - App Mobile (PWA) - Armazenamento (1GB storage) - Exportação de Contatos (Contact Export) - Etiquetas (Tags) ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.