# GuideMeAR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GuideMeAR Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/10050020/GuideMeAR

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# 

 GuideMeAR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

GuideMeAR

## What is GuideMeAR?

GuideMeAR is augmented reality software that enables remote experts to provide real-time visual assistance. The platform connects users by allowing them to share their camera feed, which lets experts see what they see and deliver guidance through on-screen annotations. Compatible with Android and iOS devices, the software features 3D directional arrows, freehand drawing tools, and customizable annotation options that appear directly in the user's camera view. The platform includes a flashlight tool for low-light environments, a freeze frame function that pauses video while keeping annotations visible, and undo/clear functions for managing annotations. GuideMeAR operates through mobile applications and web dashboards, supporting various use cases such as remote technical support, field service guidance, equipment inspections, and employee training. The software secures all video streams and data with TLS and SRTP encryption and maintains GDPR compliance.

## What is GuideMeAR used for?

[Remote Support](https://www.capterra.com/remote-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Year

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Annotations

Highlight content and/or make notations about parts of content

Chat/Messaging

Communicate using direct chat or messages within the system

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

File Sharing

Public or private sharing of digital files such as documents, audio/video, images, and more

Real-Time Chat

Engage in direct, instant messaging with customers, users, etc.

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

GuideMeAR 11 features

Highlight content and/or make notations about parts of content

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Public or private sharing of digital files such as documents, audio/video, images, and more

Engage in direct, instant messaging with customers, users, etc.

Access work applications remotely, for when working away from the office and/or traveling

Digitally share screen view with others

Record active support and chat sessions for auditing and training

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Take actions to troubleshoot issues for networks, devices, etc.

Supports various video file formats

## Pricing

Free Version

Professional Plan

$99.00

Flat Rate,Per Year

It includes:

-   Session Limit: Unlimited session duration.
-   Participants: Unlimited participants.
-   Ads: No ads.
-   Annotations: 3D annotations available.
-   AR Drawing: Available.
-   Mobile Support: Available for phones and tablets.
-   Web Support: Available "on request."
-   Chat: Coming soon.
-   Secure File Sharing: Coming soon.
-   Session Recording: Coming soon.
-   Dedicated Server: Not available.
-   Web Dashboard: Not available.
-   Custom Pricing and Features: $99 per year.
-   Customer Support: Available.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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