# GuestAssistant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GuestAssistant Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10050083/GuestAssistant --- # GuestAssistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) GuestAssistant ## What is GuestAssistant? GuestAssistant is an AI chatbot platform that automates guest interactions in the hospitality industry. The platform acts as an intelligent concierge, handling routine inquiries and requests while reducing the need for constant human intervention. It provides real-time responses to guest questions, improving satisfaction and reducing wait times. The solution integrates with existing systems, allowing businesses to deploy it with minimal disruption. GuestAssistant automates tasks such as booking inquiries and service requests, helping manage high volumes of inquiries efficiently. The platform reduces operational strain and scales support capabilities while maintaining service quality without increasing labor costs. ## What is GuestAssistant used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GuestAssistant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://conceroai.com/&name=GuestAssistant) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution Completes tasks independently without constant human intervention Communications Management Record and track all relevant internal and external communications Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Human-in-the-loop (HITL) Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. GuestAssistant 9 features Completes tasks independently without constant human intervention Record and track all relevant internal and external communications Interprets what a user is doing based on context and helps guide them through the process. Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Assembly of graphs and charts for visualizing and tracking statistics/metrics Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form ## Pricing Free Trial Basic Plan €99.00 Flat Rate,Per Month It includes: - 1 chatbot - 3000 chats per month - Up to 3 documents per version - Maximum document size: 5 MB - 2 document versions - Documents refresh every 30 days - 0 team members - Branding included - Personalized setup and full customization Growth Plan €249.00 Flat Rate,Per Month It includes: - 1 chatbot - 5000 chats per month - Up to 3 documents per version - Maximum document size: 5 MB - 3 document versions - Documents refresh every 30 days - 1 team member - Branding included - Personalized setup and full customization Pro Plan €399.00 Flat Rate,Per Month It includes: - 3 chatbots - 15000 chats per month - Up to 4 documents per version - Maximum document size: 10 MB - 3 document versions - Documents refresh every 30 days - 3 team members - Branding included - Personalized setup and full customization Business Plan €649.00 Flat Rate,Per Month It includes: - 4 chatbots - 40000 chats per month - Up to 7 documents per version - Maximum document size: 15 MB - 5 document versions - Documents refresh every 20 days - 10 team members - Branding included - Personalized setup and full customization Premium Plan €899.00 Flat Rate,Per Month It includes: - 5 chatbots - 80000 chats per month - Up to 10 documents per version - Maximum document size: 20 MB - 8 document versions - Documents refresh every 10 days - 15 team members - Branding included - Personalized setup and full customization ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.