--- title: "Care Roster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Care Roster Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more." source_url: "https://www.capterra.com/p/10050096/Care-Roster/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Care Roster Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Care Roster ## What is Care Roster? Care Roster gives a care agency one place for every number its team calls: staff, vendors, physicians, facilities, and the after-hours lines nobody owns. Everyone searches the same live list from any phone and taps to call. On-call coverage is built in. Rotations cycle themselves, the person covering now and the next handoff stay on screen, and escalation paths set who to call first and who is next when nobody answers. Editors keep records current; viewers look up and print without overwriting. Verification stamps record who confirmed each number and when, reports list what is overdue, and personal mobiles can be hidden from viewers. Import a spreadsheet by CSV with a preview before anything commits, or sync staff from Microsoft 365 and Entra, including people with no mailbox. Everything exports back out. Print the full directory, an on-call sheet, or an emergency reference sheet. One flat price, unlimited users, and no patient data, so no business associate agreement is needed. ## What is Care Roster used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1200 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Care Roster?[Manage this product listing](https://www.g2.com/products/care-roster/claim_requests/new?auto=true) ## FAQs about Care Roster Features and Usability ### What are the key features of Care Roster? Care Roster offers directory listing management for organizing and updating provider or service listings in a central catalog. Its core feature supports record maintenance, listing updates, and structured directory data management for care-related operations. Pricing ### How much does it cost and what fees or limitations are included? Care Roster starts at $49.99 per month as a flat-rate plan and includes unlimited users, Microsoft 365 sync and sign-in, on-call rotations, role-based access, and printable reports. A free trial is available. No additional fees or pricing limitations are listed in the plan details. Integrations ### Which third-party tools and platforms does Care Roster integrate with? Care Roster integrates with Microsoft 365 for connecting scheduling and workplace productivity workflows. The catalog lists Microsoft 365 as the available third-party platform, so it is the only named integration available for Care Roster. Getting Started and Support ### What customer support options does Care Roster offer? Care Roster provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common setup and usage questions. No reviewer feedback about support quality is available in the catalog data, so user experience with response times or helpfulness is not described. ## Features AI summary Based on 533 Assisted Living reviews Capterra data shows that buyers of directory software rank the following features as their top priorities: - **Customer Portal** (**42%** of reviewers rated this feature as critical) - **Directory Listing Management** (**51%**) - **Payment Processing** (**39%**) Care Roster includes **Directory Listing Management**, which is the most-cited priority among reviewers. However, it does not offer **Customer Portal** or **Payment Processing**. Its support for **Directory Listing Management** helps businesses keep listings accurate, organized, and up to date, providing teams with a clear way to manage directory information and maintain a reliable experience for users. Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Calendar/Reminder System 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Care Roster 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Software's ability to perform similar action on multiple similar files simultaneously Notifications/alerts for upcoming events or tasks Centralized database of stakeholders and their contact information such as names, address, phone number etc. Import and export data to and from software applications Track interaction history by documenting conversations for contacts Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10050096/Care-Roster/pricing/) Under 150 Staff $1,200 Flat Rate,Per Year It includes: - Unlimited Users - Full Contact Directory & Key Numbers - On-Call Rotations & Escalation - Emergency Sheet & Call Flows - Printable Reports & CSV Import/Export - Microsoft 365 Sync & Sign-In - Role-Based Access (Admin, Editor, Viewer) - 5,000 Emergency Texts a Year Over 150 Staff $2,400 Flat Rate,Per Year It includes: - Unlimited Users - Full Contact Directory & Key Numbers - On-Call Rotations & Escalation - Emergency Sheet & Call Flows - Printable Reports & CSV Import/Export - Microsoft 365 Sync & Sign-In - Role-Based Access (Admin, Editor, Viewer) - 20,000 Emergency Texts a Year Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ES Eren S. System Technican Medical Practice ### "Review from a System Tech" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 Overall, our experience with Care Roster has been excellent. Staff across the board have responded well to it, and as the system technician, I've also been impressed with how smoothly it integrated with our existing systems. Meaning the tickets I've gotten about this app have been minimal. Pros I really appreciate how user-friendly the structure is. There are plenty of similar apps out there, but this is by far the easiest one I've come across. Staff have been able to pick it up and start using it right away. Another standout feature is how the app combines two of our needs into one, a staff directory and an on-call/escalation system. This happens with no loss of features from the previous apps. Cons The admin view on iPhone feels a bit clunky. I don't typically manage the system from my iPhone, but it would be a helpful improvement. Along those same lines, a full native iOS app would be a welcome addition. Switched from [DialMyCalls](https://www.capterra.com/p/134493/DialMyCalls/) [Contacts+](https://www.capterra.com/p/230205/Contacts/) Both apps were working bu the management was another thing to monitor. With the integration of careroster we can now manage contact information from the AD. This also has reduced our costs by combining two systems. We also had staff working on their end to fill in any blanks left by the previous products. Alternatives considered [Workleap Pingboard](https://www.capterra.com/p/212284/Pingboard/) Reasons for choosing Care Roster It was 100% the cost that make us go with care roster. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 15, 2026 Thanks for your review! iOS app is in development and coming soon, I'll let you know when it's done! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.