# Phound Business Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phound Business Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10050170/Phound-Business --- # Phound Business Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Phound Business ## What is Phound Business? Phound Business is a unified communications platform that integrates voice calling, messaging, video conferencing, and AI capabilities into one system. The platform offers unlimited calling to the U.S., Canada, and Mexico, team messaging with channels and threads, and HD video meetings with recording and screen sharing features. An auto-attendant handles call routing with customizable greetings, menus, and business-hours rules. The AI assistant provides real-time transcription during calls and meetings, generates conversation summaries, and extracts action items. Call analytics track volume, duration, and communication patterns. The platform includes a shared contact directory, role-based team management, and call recording with compliance tools such as audit logs and data retention policies. Each user receives 40GB of cloud storage. API access enables integrations with external systems. Support services assist with implementation and ongoing operations. ## What is Phound Business used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $11.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phound Business?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carrierx.com/&name=Phound Business) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system Inbox Management Organize, prioritize, and manage incoming communications Interaction Tracking Track interaction history by documenting conversations for contacts Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Phound Business 8 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Generate personalized communications upon request to meet customer needs Send messages via SMS Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Pro $11.99 Per User,Per Month It includes: - All Basic Features - Multiple Phone Lines And Profiles - Pick US And International Local Numbers - Unlimited Calling USA And Canada\* - Up To 500 Meeting Participants - Advanced Host And Meeting Control - North America SMS/MMS\* - Call Summaries - Meeting Q&A (Advanced AI) - 20GB Storage (Meeting Transcripts And Call Transcripts) - Add-Ons: Phound Wave, International Calling (Metered) Business $21.00 Per User,Per Month It includes: - All Pro Features - Phound Flows Smart IVR - Shared Numbers - Business Voicemail - International Calling Plans - Team Management - Group External Messages - Phound AI Personal Assistant - Team Conversation Summaries (Business AI) - Admin Dashboard - Unified Billing And Account Control - Advanced Analytics & Reporting - Priority Customer Support - 40GB Storage (Voicemails And Meeting Transcripts) - Add-Ons: Multiple Local And International Numbers, Dropbox Integration, Document Signing, Premium Numbers ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Voice](https://www.capterra.com/p/210592/Voice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.