# Magnoli Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Magnoli Software - reviews, pricing plans, popular comparisons to other Dry Cleaning products and more.

Source: https://www.capterra.com/p/10050202/Magnoli

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# 

 Magnoli Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Magnoli

## What is Magnoli?

Magnoli Dry Cleaning Software is a dry cleaning management platform that connects counter service, customer communication, pickup and delivery, plant production, and business intelligence. The point of sale provides real-time updates on customer activity, preferences, and order status. The pickup and delivery module offers route optimization and communication tools. The customer app enables order tracking, pickup requests, and payment management. The lot management system tracks garments at every stage of the cleaning process. Production tools highlight employee performance, special-care instructions, and sendbacks. Marketing and CRM features support segmentation, campaigns, and churn detection. Payroll and scheduling consolidate labor data. Business intelligence delivers insights on sales, production, and customer behavior. Automation handles messaging, pricing updates, and reporting. The platform integrates with hardware and merchant services.

## What is Magnoli used for?

[Dry Cleaning](https://www.capterra.com/dry-cleaning-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Flat Rate, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Label Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Print and scan barcode or labels

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Multi-Store

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage multiple teams and operations from a central location

Performance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

Promotions Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Transaction History

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Magnoli 34 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Print and scan barcode or labels

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Reports that show customers their invoices, payments, and balance on the account

Manage order deliveries until they are received by the customers

Track employee schedules, availability, and performance across projects and tasks

Designed to be used by dry cleaning businesses

Track and manage inventory levels to maintain proper supply

Access the system via a mobile application

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Organize and manage the accomplishments and development of employees or performance of applications or systems

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send promotional campaigns or transactional messages via text messages

Manage and divide costs, invoices, payments, billings, etc. between two or more entities

Create, save, and re-purpose templates for emails, forms, etc.

Track the amount of time spent on a job or task

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Location-Based Plan

$500.00

Flat Rate,Per Month

It includes:

-   POS Systems: Counter, route, and self-service POS for retail, pickup & delivery, wholesale, valet, and alterations workflows.
-   Plant Production Tracking: Station, activity, employee, and business segment tracking, along with productivity leaderboards.
-   Customer Experience App: Order history, scheduling, account management, and subscriptions.
-   Employee Management & Scheduling: Scheduling, time tracking, approvals, PTO, documentation, and performance reviews.
-   Marketing Automation & Loyalty: Segmentation, trigger-based campaigns, reputation management, and email/SMS engagement.
-   AI Assistant: Operational insights, cohort analysis, churn analysis, and campaign suggestions.
-   Cross-Location Benchmarking: Store comparisons and labor demand forecasting.
-   Accounts Receivable & Contract Invoicing: Native AR and invoicing for wholesale, valet, and business accounts.
-   Integrated Payments: Compatibility with Ingenico, Stripe, and Clover, allowing merchant choice.
-   Hardware & Automation Integrations: Metalprogetti, Forenta, Railex, kiosks, lockers, conveyor/tagging systems.
-   Unlimited Stations and Users: No per-seat fees or station caps.
-   Dedicated Partner Support: One-on-one support included.
-   Frictionless Data Migration: Migration services included.

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BH

Becky H.

Chief operations officer

Consumer Services

### "chief operations officer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2026

Great to work with their overall willingness to help and to make things better is great. They are a great team

Pros

Fast response, awesome Customer service they are always improving always will do everything they can to make it how we need them or better. Overall willingness to help is awesome.

Cons

Not being able to pause at the pressing station. To have statements sent out by email automatically.

Switched from

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)

Frustrated with customer service the lack of ability to get back to us on any kind of problem

Alternatives considered

[CleanCloud](https://www.capterra.com/p/133390/CleanCloud/)

Reasons for choosing Magnoli

They could answers all of my questions with any kind of problem on the spot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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