# HeyDiane Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HeyDiane Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10050237/HeyDiane --- # HeyDiane Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) HeyDiane ## What is HeyDiane? HeyDiane is AI receptionist software that answers calls when staff are unavailable. Using natural language processing, it manages inquiries, qualifies job requests, and schedules appointments directly into calendars. The system is tailored to each business, reflecting pricing, service areas, and protocols. During setup, the founder collaborates with owners to map operations, enabling accurate quotes, emergency handling, and understanding service boundaries. HeyDiane handles routine calls independently, escalates emergencies via text to on-call staff, and facilitates handoffs for complex issues. It integrates with calendars for booking and scales with business growth. A website chat feature extends its capabilities to online visitors. Calls are recorded under owner control, with compliance to Canadian privacy laws like PIPEDA. Call recording is disclosed at the start to meet consent requirements. ## What is HeyDiane used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$199 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HeyDiane?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://thehumanfrequency.net&name=HeyDiane) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Attended Automation Bots that work alongside humans on tasks that cannot be fully automated Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Intent Recognition Helps understand a user's intentions/actions Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills HeyDiane 9 features Software program that continuously adjusts its behavior based on observed data Bots that work alongside humans on tasks that cannot be fully automated Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Helps understand a user's intentions/actions Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Program systems that assist users with their daily administrative responsibilities ## Pricing Free Trial Shop Plan CA$199.00 Flat Rate,Per Month It includes: - AI receptionist answering missed calls - Booking jobs into your calendar - Quoting after-hours fees - Texting emergencies - Call recordings kept by the customer - Live answering within 48 hours - Personalized setup with the founder Crew Plan CA$399.00 Flat Rate,Per Month It includes: - Includes all features of the Shop plan - FSM (Field Service Management) integration - Multi-tech routing - Multi-location support Fleet Plan CA$599.00 Flat Rate,Per Month It includes: - Includes all features of the Crew plan - Additional scaling for larger businesses ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.