# Dialbird Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dialbird Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/10050500/Dialbird --- # Dialbird Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Dialbird ## What is Dialbird? Dialbird is an AI-powered business phone system for modern teams, which helps growing businesses manage communication, automation, and team collaboration in one place. As businesses scale, phone communication is often the first customer channel to break. Calls spread across personal mobiles, messages sit in separate tools, and follow-ups depend on memory. Dialbird helps teams answer faster, stay aligned, automate communication, and manage follow-ups. Teams can get local virtual numbers, port existing numbers, and use shared or private numbers across web, iOS, and Android. Key capabilities include calls, SMS, RCS, routing, IVR, greetings, auto-replies, call flows, conference calls, transfers, live merges, team messaging, AI voice agents, call summaries, notes, CRM sync, and caller context. Dialbird is used by 500+ SMBs, sales and support teams, clinics, and service companies that need more structure than a lightweight phone app, without legacy cost or complexity. ## What is Dialbird used for? [VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dialbird?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dialbird.io/&name=Dialbird) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Dialbird 35 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Use AI to generate content in the form of text, images, videos, etc. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Pro Plan $14.00 Per User,Per Month It includes: - Unlimited calling (US & Canada) - Unlimited SMS & MMS messaging (US & Canada) (A2P required) - Shared inboxes & phone numbers - Contact management - Team chat & collaboration - Call handling (greetings, voicemail, hours) - Free business number or port-in - Web, iOS & Android access - Admin controls - Email & live chat support Business Plan $18.00 Per User,Per Month It includes: - RCS messaging (US & Canada) - Bulk SMS & RCS messaging - Branded caller ID - Advanced call handling (transfers, IVR, group) - Advanced recording - Advanced integrations - Analytics & reporting - Team huddle calling - Phone & priority support ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/)[ Attio](https://www.capterra.com/p/259360/Attio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.