# Parla Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Parla Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10050527/Parla --- # Parla Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Parla ## What is Parla? Parla is AI receptionist software that handles inbound calls, schedules appointments, and manages customer communications 24/7. It answers calls naturally, asks clarifying questions, and manages interruptions. The system qualifies leads, books appointments directly into calendars, and sends automated text confirmations with job details and technician arrival estimates. Parla integrates call answering, scheduling, and dispatch into one platform. Calls are recorded and transcribed for review, with emergency calls flagged for priority. Customers receive automated texts with appointment and technician details. The software includes a CRM for storing contact information and service history, supports recurring scheduling, and features a mobile-optimized interface for team access. Most businesses can set up Parla in one day. ## What is Parla used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Parla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://parlagroupai.com/&name=Parla) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Configurable Workflow Configure existing workflows to meet your organization's needs CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Parla 15 features Software program that continuously adjusts its behavior based on observed data Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Process and analyze human language in text or audio form Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Get Advice We can help you find the software with the features you need. ## Pricing Starter $299.00 Flat Rate,Per Month It includes: - AI receptionist (24/7 inbound calls) - AI outbound calling (speed-to-lead) - Customer CRM - Quotes and invoices - Stripe payments + ACH - Calendar and scheduling - SMS and email automations - Recurring service contracts - Reviews and reputation management - Job costing reports - Team Members: Up to 3 users Pro $499.00 Flat Rate,Per Month It includes: - All Starter features. - Live dispatch with GPS. - Mobile-optimized field app (works on every phone). - Team Members: Up to 10 users Enterprise $999.00 Flat Rate,Per Month It includes: - All Pro features. - Unlimited team members. - Multi-location support (available Q3 2026). - White-label customer portal. - Dedicated success manager. - Custom integrations. - Priority phone support. - Quarterly business review. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.