--- title: "GymPoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GymPoint Software - reviews, pricing plans, popular comparisons to other Gym Management products and more." source_url: "https://www.capterra.com/p/10050530/GymPoint/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # GymPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GymPoint ## What is GymPoint? GymPoint is all-in-one management software for gyms, boutique studios, CrossFit boxes, martial arts academies, and multi-location operators. It replaces a stack of separate tools with one connected platform: member profiles and attendance, automated recurring billing, class and appointment scheduling with online booking and waitlists, a visual lead-pipeline CRM, a self-service check-in kiosk, point of sale and inventory, and a member portal. What sets GymPoint apart is Pulse AI, built into the core rather than bolted on. It scores every lead 0-100, assigns each member a churn-risk health score with suggested interventions, optimizes failed-payment recovery, and emails a weekly business digest. AI is included on every plan, not locked behind a top tier. GymPoint is also a payment facilitator: it ships a free Poynt smart terminal and processes card-present, online, and Apple Pay transactions, so payments live in one dashboard with no third-party processor. ## What is GymPoint used for? [Gym Management](https://www.capterra.com/gym-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GymPoint?[Manage this product listing](https://www.g2.com/products/gympoint/claim_requests/new?auto=true) ## FAQs about GymPoint Overview ### What company size and specific industries is GymPoint built for? GymPoint is designed for boutique fitness studios and multi-location gym operators, as well as specialty fitness businesses such as CrossFit boxes, martial arts and BJJ academies, yoga and Pilates studios, gymnastics clubs, and personal-training studios. Features and Usability ### What are the key features of GymPoint? GymPoint offers membership management, class scheduling, booking management, and attendance tracking for gym operations. It also includes billing and invoicing, payment processing, point of sale (POS), CRM, and lead management. Additional features include client and member portals, reporting and analytics, staff management, and access controls/permissions. Pricing ### How much does it cost and what fees or limitations are included? GymPoint starts at $79/month on the Starter Plan for one location, with a free trial available. The Growth Plan costs $149/month, and the Pro Plan costs $249/month with unlimited locations. Starter includes basic billing, scheduling, POS, API access, and 50 Pulse AI actions monthly. Getting Started and Support ### What training and onboarding options does GymPoint offer? GymPoint provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does GymPoint offer? GymPoint provides email/help desk, phone support, and chat for customer assistance. No reviewer feedback about support experience is available, so user sentiment on response speed, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 1,180 Gym Management reviews Capterra data shows that buyers of gym management software rank the following features as their top priorities: - **Membership Management** (**60%** of reviewers rated this feature as critical) - **Payment Processing** (**65%**) - **Mobile Access** (**50%**) GymPoint supports all three features that reviewers identify as most important: **Membership Management**, **Payment Processing**, and **Mobile Access**. Together, these capabilities help businesses manage member records, handle transactions efficiently, and give staff and members convenient access on the go, allowing teams to keep daily operations organized and service running smoothly. Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Class Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule in-person or online classes Member Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users GymPoint 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Gyms: Intended for sports & fitness gyms - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Payroll: Includes payroll module or integration to an external payroll provider which automates the recording of payroll. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10050530/GymPoint/pricing/) Starter Plan $79.00 Flat Rate,Per Month It includes: - 1 Location - Pulse AI: 50 actions per month - Basic core tools (Billing & Scheduling, Kiosk & Member Portal, POS & API Access) - Integrated Payments (Free terminal included for accounts processing over $5,000/month; swipe, chip, Apple Pay, and card-on-file supported) Growth Plan $149.00 Flat Rate,Per Month It includes: - 1 Location - Pulse AI: 500 actions per month - Full Growth Suite (Lead CRM Pipeline, Collections & Segment Builder, Corporate Billing) - Smart Dunning & CRM - AI Digest & Lead Scoring - Integrated Payments (same as Starter Plan) Pro Plan $249.00 Flat Rate,Per Month It includes: - Unlimited Locations - Pulse AI: Unlimited actions per month - Everything included in the Growth Plan - Integrated Payments (same as Starter Plan) Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LN Lindsay N. Owner Health, Wellness and Fitness ### "Boxing Gym Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Very impressed with the feature set, for our boxing gym we needed digital waivers and the ability to text message our members when payments were overdue. GymPoint totally fit our operation. Pros Easy to use with a ton of customization! Best part is full payments integration with the poynt terminal. I can have a member simply tap their card or phone and GymPoint saves the card for membership billing. Cons With all new setup it took a bit of clicking around to get the settings just right. There is an ai agent called pulse you can ask and will take you directly to the setting you need. Switched from [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) Lack of US based support and aging features Alternatives considered [Wodify](https://www.capterra.com/p/159663/Wodify/) [Booker](https://www.capterra.com/p/90708/Booker/) [PushPress](https://www.capterra.com/p/172781/PushPress/) Reasons for choosing GymPoint Either they were too expensive, outdated, or didn’t have payments integrated the way we wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.