# WaterWorksPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WaterWorksPro Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/10050613/WaterWorksPro

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# 

 WaterWorksPro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

WaterWorksPro

## What is WaterWorksPro?

WaterWorksPro is modern cloud-based billing software built for small water utilities. No installation, no IT department — just open a browser and start billing. One-click billing generates bills for your entire customer base in seconds. Tiered rates, flat fees, sewer charges, and automated late fees configure once and run themselves. Residents can pay online through the customer portal, reducing calls and manual processing. Field staff read meters on any smartphone — offline, with GPS tracking and auto-sync. No proprietary hardware required. Built-in delinquency tools handle notices, shutoff scheduling, and payment plans automatically. Native AMI integration pulls meter data and flags leak alerts without manual effort. Switching is easy — we do the heavy lifting. Most utilities are live within a day. Support comes direct from the founder, same business day. Your data is always yours.

## What is WaterWorksPro used for?

[Utility Billing](https://www.capterra.com/utility-billing-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$199

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Management

Store and organize information about customers and previous interactions

For Water

Utility billing for water

Meter Data Management

Store, clean, and/or analyze customer usage data collected by metering systems

WaterWorksPro 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, manage, and send invoices or bills to customers

Store and organize information about customers and previous interactions

Utility billing for water

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Access software remotely via mobile devices

Accept and process online payment transactions

Reminders sent for balance/payment due

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Up to 1,000 Accounts

$199.00

Flat Rate,Per Month

It includes:

-   Tiered water & sewer billing (flat fee or percentage-based)
-   Automated late fees & penalties
-   Route generation and live field map monitoring
-   Weather-based estimated reads
-   Citizen portal with online payments and AutoPay
-   Audit logging, reporting, and dashboards
-   Built-in contextual AI help
-   Secure cloud hosting

1,001–3,000 Accounts

$249.00

Flat Rate,Per Month

It includes:

-   Tiered water & sewer billing (flat fee or percentage-based)
-   Automated late fees & penalties
-   Route generation and live field map monitoring
-   Weather-based estimated reads
-   Citizen portal with online payments and AutoPay
-   Audit logging, reporting, and dashboards
-   Built-in contextual AI help
-   Secure cloud hosting

3,001–10,000 Accounts

$499.00

Flat Rate,Per Month

It includes:

-   Tiered water & sewer billing (flat fee or percentage-based)
-   Automated late fees & penalties
-   Route generation and live field map monitoring
-   Weather-based estimated reads
-   Citizen portal with online payments and AutoPay
-   Audit logging, reporting, and dashboards
-   Built-in contextual AI help
-   Secure cloud hosting

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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