# Tawasel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tawasel Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10050683/Tawasel

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# 

 Tawasel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Tawasel

## What is Tawasel?

WhatsApp Shared Inbox CRM centralizes team communication via WhatsApp, merging multiple Business numbers into one interface. Teams can assign chats, add private notes, and track interactions. The platform features bilingual AI supporting Arabic, English, and Gulf dialects to qualify leads, answer FAQs, and escalate complex issues to agents. It tracks contact details, lead sources, and sales stages, while the broadcast tool sends Meta-approved templates with audience segmentation and delivery reports. Appointment tools automate reminders to reduce no-shows. Analytics dashboards provide insights on response times, team performance, and campaigns. Built on the WhatsApp Business API, it ensures data compliance and security. Setup requires no new SIM cards or technical help. Lead routing is based on location, language, and source.

## What is Tawasel used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$27

Flat Rate, Per Month

Free trial  
available

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## Pricing

Free Trial

Starter Plan

$27.00

Flat Rate,Per Month

It includes:

-   1,000 contacts
-   500 broadcasts per month
-   1 team member
-   1 AI assistant
-   Shared WhatsApp and Instagram inbox
-   Role-based access, secure sessions, and verified email flow
-   Basic CRM pipeline to track WhatsApp and Instagram leads

Pro

$76.00

Flat Rate,Per Month

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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