# Assistent24 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Assistent24 Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10050693/Assistent24

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# 

 Assistent24 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Assistent24

## What is Assistent24?

assistent24 ist eine KI-Lösung für die Kundenkommunikation kleiner und mittlerer Unternehmen in Deutschland und Österreich. Der KI-Telefonassistent nimmt Anrufe rund um die Uhr an, der KI-Chatbot beantwortet Nachrichten über WhatsApp, Instagram, Facebook und Website. Der Assistent versteht das Anliegen, beantwortet häufige Fragen, bucht und verwaltet Termine und leitet komplexe Fälle an das Team weiter. Mehrere Anrufe werden gleichzeitig angenommen, ohne Warteschlange, und die KI-Assistenten sind in allen Tarifen unbegrenzt. assistent24 ist ein betreuter Managed Service mit individueller Einrichtung und laufender Optimierung. Anbindungen an Kalender, CRM und Branchensoftware wie eTermin, Smoobu und Magicline sind möglich. Die Daten werden DSGVO-konform auf europäischen Servern verarbeitet. Typische Branchen: Handwerk, Hausverwaltung, Immobilien, Gesundheit, Fitness und Autohaus. 14 Tage kostenlos testen, Einrichtung erst danach. Pakete ab 149 Euro netto/Monat, monatlich kündbar.

## What is Assistent24 used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€149

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Assistent24?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://assistent24.de/&name=Assistent24)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

For Sales/Marketing

Used as a promotional or demonstration tool in sales and marketing presentations

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Assistent24 10 features

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Used as a promotional or demonstration tool in sales and marketing presentations

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Program systems that assist users with their daily administrative responsibilities

## Pricing

Free Trial

Chat Business

€149.00

Flat Rate,Per Month

It includes:

-   Unlimited chats
-   Appointment scheduling with calendar integration (Google, Outlook, Apple Calendar)
-   GDPR-compliant (DSGVO-konform), with data stored on European servers using AES-256 encryption
-   Individual conversation flow tailored to industry and company rules
-   CRM integration (Salesforce, HubSpot, Pipedrive, DOMUS, Haufe, Immoware24, Zoho CRM, others on request)
-   Multilingual conversation capability
-   Emergency detection and prioritization
-   Personal onboarding and training included in setup

Phone Business

€199.00

Flat Rate,Per Month

It includes:

-   Unlimited calls
-   Appointment scheduling with calendar integration (Google, Outlook, Apple Calendar)
-   GDPR-compliant (DSGVO-konform), with data stored on European servers using AES-256 encryption
-   Individual conversation flow tailored to industry and company rules
-   CRM integration (Salesforce, HubSpot, Pipedrive, DOMUS, Haufe, Immoware24, Zoho CRM, others on request)
-   Multilingual conversation capability
-   Emergency detection and prioritization
-   Outbound calling (especially for Schornsteinfeger and Handwerk industries)
-   Personal onboarding and training included in setup

Multichannel (Phone Pro)

€329.00

Flat Rate,Per Month

It includes:

-   Includes all features from Chat Business and Phone Business
-   WhatsApp integration
-   Multichannel communication capabilities (KI-Telefonassistent + KI-Chatbot + WhatsApp)

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Smoobu](https://www.capterra.com/p/160106/Smoobu/)[

LeadConnect](https://www.capterra.com/p/176855/LeadConnect/)[

HighLevel](https://www.capterra.com/p/177156/HighLevel/)[

Magicline](https://www.capterra.com/p/207671/Magicline/)[

eTermin](https://www.capterra.com/p/188696/eTermin/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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