# ZapNova Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ZapNova Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10050727/ZapNova --- # ZapNova Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ZapNova ## What is ZapNova? ZapNova is an AI-driven platform for WhatsApp Business that automates customer interactions via text and voice messaging. It processes audio messages, interprets requests, and responds through voice or text without requiring typed input. The platform manages appointment scheduling, checks availability, and confirms bookings directly in WhatsApp. It qualifies leads by collecting customer details and re-engages inactive contacts to sustain communication. ZapNova operates 24/7, including evenings, weekends, and holidays. It supports inquiries with visual content like photos and location details and enables compliant promotional messaging to existing contacts. The system adapts to brand voice and conversational styles, ensures data encryption for secure interactions, and offers API access for integration with external systems. ## What is ZapNova used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZapNova?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zapnova.com.br/&name=ZapNova) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Customer Support Provide online support for your customers through live chat or help desk functionality ZapNova 13 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Provide online support for your customers through live chat or help desk functionality Use AI to generate content in the form of text, images, videos, etc. Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View messages sent by both parties during the chat conversation Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan R$100.00 Flat Rate,Per Month It includes: - 500 conversations per month - 1 WhatsApp number - Automatic scheduling - AI responses - Understands customer audio messages - Sends photos and location - Reactivation campaigns - Metrics dashboard Professional Plan R$200.00 Flat Rate,Per Month It includes: - Includes all features from the Starter Plan - 2,000 conversations per month - 2 WhatsApp numbers - Lead recovery - Intelligent qualification - Advanced reports - Priority support Enterprise Plan R$400.00 Flat Rate,Per Month It includes: - Includes all features from the Professional Plan - Unlimited conversations - Unlimited WhatsApp numbers - Human + AI combined service - Integrations and API access - Dedicated manager ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.