# Giga Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Giga Software - reviews, pricing plans, popular comparisons to other AI Agent Builder products and more. Source: https://www.capterra.com/p/10050757/Giga --- # Giga Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Giga ## What is Giga? Giga is an AI-powered customer support platform that automates enterprise service operations through voice interactions and customizable workflows. Its AI agents handle multilingual conversations naturally, while Agent Canvas transforms data into insights to guide policy and operations. The platform includes auto policy writing for automation rules, escalation protocols, and sensitive case handling. A built-in copilot helps design agents aligned with brand standards and compliance. Voice agents interpret tone, intent, and context, adapting to accents and conversational shifts. Smart Insights analyzes metrics like resolution rates to recommend performance improvements. Giga, certified with SOC 2 Type II and ISO 27001, deploys in two weeks and manages complex workflows across channels. ## What is Giga used for? [AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Giga?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://giga.ai/&name=Giga) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Agent Design Tools Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors Analytics Tools for the systematic analysis of various types of data or statistics Authentication Verify the identity of users/devices to enable secure access Built-in AI Assistant Chatbot or AI assistant that answers queries and provides recommendations within an application Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Giga 11 features Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors Tools for the systematic analysis of various types of data or statistics Verify the identity of users/devices to enable secure access Chatbot or AI assistant that answers queries and provides recommendations within an application Provides a channel for team members to share AI models, media files, communicate, and work together Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Collection of processes, policies, and standards to manage the storage & usability of enterprise data Combining data from different sources and providing a unified view Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. Manage the processes involved when making the application ready for use Process of testing an ML algorithm by feeding it training data to learn from ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.