# Grievly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Grievly Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more.

Source: https://www.capterra.com/p/10050769/Grievly

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# 

 Grievly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Grievly

## What is Grievly?

Grievly is an AI-powered grievance management platform built for skilled nursing facilities. It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. Grievly uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.

## What is Grievly used for?

[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

$250

Other, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Document Management

Store, manage, and track all electronic documents in a centralized location

Medical History Records

Records of patients' medical history

Grievly 9 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Store, manage, and track all electronic documents in a centralized location

Records of patients' medical history

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

## Pricing

Free Trial

Grievly Facility Seat

$250.00

Other,Per Month

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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