--- title: "Issue Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Issue Health Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/10050872/Issue-Health/" page_type: "product" language: "en" --- # Issue Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Issue Health ## What is Issue Health? Issue Health is a Jira Cloud app that grades work items from A to D based on eight delivery performance metrics, including lead time, cycle time, flow efficiency, blocked time, and sprint health. This automated grading highlights focus areas without manual analysis. The app features an interactive time-in-status visualization, tracking every minute spent in Jira statuses to reveal bottlenecks, delays, and rework loops, eliminating the need for spreadsheets. Integrated with Rovo AI, Issue Health analyzes issue history, flags risks, and provides actionable recommendations directly in Jira. Operational within two minutes of installation, it combines time tracking, health assessment, and AI guidance to streamline issue resolution. ## What is Issue Health used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Issue Health?[Manage this product listing](https://www.g2.com/products/issue-health/claim_requests/new?auto=true) ## Issue Health Overview Updated September 2026 AI summary Issue Health provides businesses of all sizes with a cloud-based platform for tracking and managing issues, supporting teams with features such as alerts and escalation, dashboards, issue auditing, and ticket management. Its real-time updates help organizations monitor progress and respond quickly to developments, making it suitable for those needing effective oversight of reported issues. ## FAQs about Issue Health Overview ### What company size and specific industries is Issue Health built for? Issue Health is designed for engineering, delivery, and agile teams using Jira Cloud, from scaling software companies to regulated enterprises. It fits organizations that manage complex workflows and need to monitor cycle time, time in status, and issue health across their delivery process. Features and Usability ### What are the key features of Issue Health? Issue Health offers issue tracking and ticket management as core functions, along with issue management and issue auditing for record review. It also includes activity dashboards, dashboard reporting, alerts and escalation, and real-time updates to monitor issue status and surface changes. Getting Started and Support ### What training and onboarding options does Issue Health offer? Issue Health provides webinars, documentation, and videos to help teams get started. Webinars support live, guided instruction, documentation offers written reference material for setup and feature use, and videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Issue Health offer? Issue Health provides email/help desk support, a FAQ/forum, and a knowledge base. These options give users a place to submit questions and look up answers directly, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,478 Issue Tracking reviews Not all Issue Tracking tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) Issue Health includes **Ticket Management**. However, it does not include **Support Ticket Management** or **Task Progress Tracking**. With **Ticket Management**, teams can organize, assign, and monitor reported issues in one place, helping businesses maintain visibility into incoming work and handle resolution workflows more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Issue Tracking Record and follow the progress of every issue Issue Health 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Real-Time Updates: Receive system updates as soon as any changes are made - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues --- ## Pricing Free Version Standard $0.01 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.