Diamond Ticketing Systems

ImagiTix

4 / 5 2 reviews

Who Uses This Software?

ImagiTix is a very flexible and comprehensive system - serving both the growing and established venues and organizations.


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $699.00/one-time
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Diamond Ticketing Systems
  • www.imagitix.com/
  • Founded 1999
  • United States

About ImagiTix

Our ImagiTix ticketing solution integrates real box office ticketing software with our online ticketing into one incredibly easy-to-use system. When you choose ImagiTix you get the worlds best fully hosted technology - serious software - for virtually any type of ticketing. ImagiTix is extremely easy to learn and use. You can have your entire staff trained and selling tickets in just a couple of hours. The best thing about ImagiTix is the cost effectiveness. YOU set & keep your online fees!


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ImagiTix Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

ImagiTix Reviews

New Jewish Theatre Saint Louis

Apr 30, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: ISell is incredibly fast and easy to learn.
Online ticket sales run smoothly and the integration into our website looks great.
Support is very responsive, and has workied with us on specific reporting needs.
Ticket scanning is easy and fast.

Cons: Unable to sell subscriptions online.

Overall: We┬┐ve just completed our first season with Imagitix and are very happy with its performance. Imagitix is incredibly fast and easy. I am able to train box office assistants in just minutes . The support team is very responsive and has worked with us to meet our reporting needs. We are especially pleased with the integration of the online ticketing program into our website.

Thank you Imagitix

Apr 24, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: What a difference Imagitix has made in our ticket office! As the manager of a college ticket office, I have an ever-changing student staff and very limited time in which to train them. The system is so intuitive and easy to use that new employees need very little time to go from trainee to ticket seller. As one of my staff said about Imagitix, "the way it sells tickets just makes sense."

I truly appreciate the fact that the system is so portable. On a college campus, events occur in many different places. With Imagitix I can simply take my laptop and printers and start selling with minimal set-up.

The powerful reporting function and patron management system makes it possible for me to have all of the information I need to make strategic and marketing decisions.

Finally, the support provided is prompt and skillfully handled. I have never had to wait more than a single day to get a response from the support team, and usually that response comes within hours.

Cons: I have three suggestions for improvements. First, my patrons would love to have a select-your-own-seat option when purchasing online. Second, my ticket sellers would love to be able to see how many seats have been sold and how many remain from the sales screen - no details, just raw numbers. Finally, I wish I could apply specific discounts to specific shows or specific patron types online. None of these issues give us significant problems with the program, but these improvements would make our jobs much easier.

Overall: I would not hesitate to recommend Imagitix to a colleague, especially in an academic situation. Its ease of use, powerful features and great support make it an ideal product for our ticket office needs. Thank you Imagitix.