--- title: "Matrix Req Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Matrix Req Software - reviews, pricing plans, popular comparisons to other Requirements Management products and more." source_url: "https://www.capterra.com/p/10050974/Matrix-Requirements/" page_type: "product" language: "en" --- # Matrix Req Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Matrix Req ## What is Matrix Req? Matrix Req is a collaborative, AI-powered software explicitly built to meet the rigorous needs of medical device development. It helps cross-functional teams design, build, and launch high-quality medical devices while maintaining complete, end-to-end traceability of requirements, risks, and tests. The platform automates the cumbersome audit preparation process by generating structured documentation and trace matrices directly from live data, reducing regulatory submission timelines from weeks to days. Trusted by over 500+ life sciences companies, Matrix Req ensures that compliance is built-by-design rather than treated as an afterthought. ## What is Matrix Req used for? [Requirements Management](https://www.capterra.com/requirements-management-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $920 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Matrix Req?[Manage this product listing](https://www.g2.com/products/matrix-req/claim_requests/new?auto=true) ## FAQs about Matrix Req Overview ### What company size and specific industries is Matrix Req built for? Matrix Req is designed for organizations of any size that need software for design control. The vendor description does not name specific industries or company types, so the product appears to fit general business use rather than a sector such as manufacturing, healthcare, or finance. Features and Usability ### What are the key features of Matrix Req? Matrix Req offers compliance management, ISO standards management, quality control, risk management, and traceability for requirements and process oversight. It also includes document management with document coding and control, audit management, collaboration tools, data import/export, and stakeholder defined attributes, plus API support and training management. Integrations ### Which third-party tools and platforms does Matrix Req integrate with? Matrix Req integrates with YouTrack for bug tracking and issue lifecycle management. The available integration catalog in this prompt includes only YouTrack, so that is the confirmed third-party platform associated with Matrix Req. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Matrix Req offer? Matrix Req provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing for feature review and setup guidance. Getting Started and Support ### What customer support options does Matrix Req offer? Matrix Req offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support experiences, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 342 Requirements Management reviews Capterra reviewers highlight these as the requirements management features buyers prioritize most: - **Project Tracking** (**71%** of reviewers rated this feature as critical) - **Third-Party Integrations** (**71%**) - **Workflow Management** (**48%**) Matrix Req includes other capabilities that Capterra reviewers also consider important, such as **Traceability** (**55%**). This feature helps teams connect requirements, tests, and changes across the development lifecycle, providing teams with clearer visibility into project relationships, stronger change control, and more consistent compliance tracking. API 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export Import and export data to and from software applications Document Management Store, manage, and track all electronic documents in a centralized location Stakeholder Defined Attributes Define the exact requirements needed by all stakeholders in the requirements process Matrix Req 7 features Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Define the exact requirements needed by all stakeholders in the requirements process Track and document the history, application, or location of an item or activity Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.2 (6) Standard Plan $920.00 Per User,Per Month Value for money 4.2 (6) 4.2 Based on 6 reviews ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SK Sunil Kumar S. Test Lead Hospital & Health Care ### "MM tool all medical device development company need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 23, 2025 Pros MM is a very thoughtfully designed product. Cons \-Simple workflow. -Easy E-Sign and documentation. -User Template module. -Customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User QA Engineer Information Technology and Services ### "Very useful for Planning from SRSs till Formal verification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 5, 2022 The overall experience was very satisfactory. Pros The thing i like most about is the links(Up & down) that can be given to a specific items Cons The ability of creating new type of documents is limited to Administrator. A little bit more exposure to more admin abilities can be given to users to be able to create new type of documents to make their work easier and increase effective performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jog G. CTO Medical Devices ### "Great to use as a QM with Engineering Background" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2017 Finally a Requirements management, Risk management and Test planning/execution solution that was accepted by our engineers without any problems. They even like using it. Support is great btw. Pros It has the most logical interface you can imagine, Data is where it should be and it is organized how it should be organized. Traces between design items are super easily established and maintained. Cons The web based document editor takes a bit of getting used to when coming from Word, but not a big deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Geetha R. CEO Medical Devices ### "It was easy to get started andI am continuing to discover the many great features of this software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2017 Convenient way to maintain design data. Ability to structure the data in a way that makes generating compliance documentation easy. Ability to collaborate across geographies and have multiple people work on design content Pros I truly appreciate the flexibility and configurability of the functions. But more than that, I appreciate the technical support that is always prompt and very helpful. Cons The user interface is not always easy to follow. Also unfortunately, many of the best features are too hidden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Thijs V. Technical Director Medical Devices ### "The system provides a means to create structure and relations between technical documentation." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2017 Pros The ability to work together within a team to create requirements and specifications, create documents from those requirements and specifications and continuously keep a clear overview of the relation between those components, as well as their relation to the identified risks and design outputs. The support for using the software and to discuss possible (new) features is very good with a short response time with clear information every single time. Cons The overall design and layout of the system could be improved from an aesthetic and intuitiveness point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karen H. QA manager ### "Great software for agile software development!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 23, 2017 Pros Built in risk analysis module, easy creation of technical documents, traceability , report section and link with jira Cons Bad layouts of downloaded documents. Not possible to search in sign section and need to download the doc Each time you want to read it. Not user friendly for writing document regarding layout stuff, tables, for each project do user settings manually, a lot of work when a user leaves the rcompany, manually organising sign documents in folder, no cross project interactions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Samuel A. Quality Manager Computer Software ### "Matrix is the application that we need" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2017 We find the software that we need for us Medical Devices. Pros We would like to have workflow to valid documents. Ex : ECR, REQ and SPEC. It's would be like to send mail and need an approbation for all people before the validation. Cons we don't have workflow to valid documents. Ex : ECR, REQ and SPEC. It's would be like to send mail and need an approbation for all people before the validation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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