---
title: "Kendo AI Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kendo AI Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more."
source_url: "https://www.capterra.com/p/10051465/Kendo/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Kendo AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Kendo AI

## What is Kendo AI?

Kendo is an AI-powered sales management and training platform that automates call review, identifies coaching opportunities, and delivers personalized training through AI-driven roleplay scenarios. The platform reviews calls to pinpoint weaknesses, deviations from frameworks, and improvement areas, then assigns targeted training based on performance gaps. The AI roleplay feature allows sales representatives to practice against customizable AI prospects that simulate objections, resistance, and complex scenarios, with tailored scoring for consistent feedback. Kendo scores calls using custom scorecards based on proprietary or preset frameworks like BANT or MEDDPIC, generating automated summaries and feedback. The platform centralizes sales calls, scripts, frameworks, objections, and historical data, enabling teams to replicate success and identify patterns. Kendo integrates with CRM platforms, dialers, and sales tools via native integrations and APIs.

## What is Kendo AI used for?

[Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[AI Sales Roleplay Tools](https://www.capterra.com/ai-sales-roleplay-tools-software/)

Starting price

$55

Per User, Per Month

Free trial  
available

Includes Free Version

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## FAQs about Kendo AI

Overview

### What company size and specific industries is Kendo AI built for?

Kendo AI is designed for small, mid-market, and enterprise organizations with sales managers, sales representatives, sales enablement teams, and sales training departments. It suits companies that need support for sales coaching, training, and team development across sales-focused operations rather than a specific industry.

Features and Usability

### What are the key features of Kendo AI?

Kendo AI offers AI Buyer Persona Simulation, AI Roleplay Scoring & Rubrics, and Automated AI Coaching Feedback for sales practice. It also includes Conversation Intelligence, Sentiment Analysis, Roleplay Scenario Builder, Sales Framework Customization, Progress Tracking, Reporting/Analytics, and Third-Party Integration.

Pricing

### How much does it cost and what fees or limitations are included?

Kendo AI starts at $55 per user/month for the Pro plan, with the Max plan at $100 per user/month and a free trial available. The Free Trial includes AI Call Review, AI Roleplay, and AI Sales Manager trials, while Enterprise pricing is not listed.

Getting Started and Support

### What training and onboarding options does Kendo AI offer?

Kendo AI provides live online sessions, webinars, documentation, and videos to support training. Live online sessions and webinars offer guided instruction, while documentation serves as written reference material and videos provide visual, self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does Kendo AI offer?

Kendo AI provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed from the catalog data.

## Features

AI Buyer Persona Simulation

Conversational AI simulating two-way sales interactions with AI-generated buyer personas

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

AI Roleplay Scoring & Rubrics

Automated evaluation and scoring of roleplay submissions (rubrics, criteria, performance indicators)

Automated AI Coaching Feedback

Automated AI-generated feedback and coaching insights (performance summaries, recommendations)

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Conversation Intelligence

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Kendo AI 15 features

### All Features
- AI Buyer Persona Simulation: Conversational AI simulating two-way sales interactions with AI-generated buyer personas
- AI Roleplay Scoring & Rubrics: Automated evaluation and scoring of roleplay submissions (rubrics, criteria, performance indicators)
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Automated AI Coaching Feedback: Automated AI-generated feedback and coaching insights (performance summaries, recommendations)
- Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
- Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Roleplay Scenario Builder: Create and customize roleplay scenarios with dynamic AI responses (no fixed scripts)
- Sales Framework Customization: Trainable on specific sales frameworks (MEDDIC, Challenger, proprietary playbooks)
- Sales Scenario Practice Library: Practice common sales scenarios (discovery calls, cold outreach, objection handling, negotiation, closing)
- Self-Directed Repeatable Practice: Repeatable self-directed practice without a human trainer
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Third-Party Integration: Addition of necessary external data, applications, tools, or features

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## Pricing

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10051465/Kendo/pricing/)

Pro

$55.00

Per User,Per Month

It includes:

-   180 Minutes AI Roleplay
-   25 Hours Live Call Scoring
-   Custom Scorecards
-   DIY Customization
-   Advanced Analytics
-   Standard Support
-   SSO/Security

Max

$100.00

Per User,Per Month

It includes:

-   480 Minutes AI Roleplay
-   100 Hours Live Call Scoring
-   Custom Scorecards
-   DIY Customization
-   Advanced Analytics
-   VIP Support
-   SSO/Security

Enterprise

Contact vendor for details

It includes:

-   AI Roleplay
-   SSO/Security
-   Live Call Scoring
-   Custom Scorecards
-   DIY Customization
-   Advanced Analytics
-   Dedicated Account Manager
-   VIP Support

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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