--- title: "SpeakKI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SpeakKI Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more." source_url: "https://www.capterra.com/p/10052301/SpeakKI/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # SpeakKI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SpeakKI ## What is SpeakKI? Speakki ist ein KI-Telefonassistent für kleine und mittlere Betriebe, vom Handwerksbetrieb bis zur Arztpraxis. Die KI nimmt Anrufe rund um die Uhr an und führt echte Gespräche auf Deutsch. Sie beantwortet Fragen zu Öffnungszeiten und Leistungen, erkennt dringende Anliegen und leitet sie an Ihr Team weiter. Termine bucht sie direkt in Ihren Kalender, Ihre Kunden erhalten eine Bestätigung per SMS. Nach jedem Anruf bekommen Sie eine Zusammenfassung per E-Mail. Das vollständige Transkript liegt im Dashboard, ebenso alle Termine und Kontakte, die der Assistent automatisch anlegt. Sie richten Speakki selbst ein, ohne Vertriebsgespräch. In rund 10 Minuten ist der Assistent mit Ihrer Nummer verbunden. Stimme und Begrüßung passen Sie an Ihren Betrieb an. Speakki läuft auf Servern in der EU und ist DSGVO-konform. Zum Ausprobieren gibt es 50 Freiminuten ohne Kreditkarte. Danach ab 39 € im Monat mit 300 Minuten inklusive, monatlich kündbar und ohne Einrichtungsgebühr. ## What is SpeakKI used for? [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SpeakKI?[Manage this product listing](https://www.g2.com/products/speakki/claim_requests/new?auto=true) ## FAQs about SpeakKI Overview ### What company size and specific industries is SpeakKI built for? SpeakKI is designed for owner-managed small and medium-sized businesses in the DACH region that miss incoming calls, especially practices and office-based organizations. It is aimed at owners, practice managers, and office managers who need a solution for handling unanswered phone calls. Features and Usability ### What are the key features of SpeakKI? SpeakKI offers AI/Machine Learning, Generative AI, and Natural Language Processing for conversation handling, plus chatbot functions with intent recognition, sentiment analysis, and speech recognition. It also includes speech synthesis, chat transcript logging, lead capture, customer database tools, and reporting features such as dashboards, data visualization, and real-time notifications. Pricing ### How much does it cost and what fees or limitations are included? SpeakKI starts at €39 per month on the Starter plan for solo users, with 300 minutes included and then €0.15 per minute. Professional costs €89 per month with more volume, three phone numbers, and faster support. Business costs €249 per month for teams. A free trial is available. Getting Started and Support ### What training and onboarding options does SpeakKI offer? SpeakKI provides live online training sessions to help teams get started. Live online sessions support guided setup and allow participants to ask questions during training. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does SpeakKI offer? SpeakKI provides email/help desk and chat support for customer assistance. No reviewer feedback is available about support experiences, so there is no verified information on response times, helpfulness, or common support issues. ## Features AI summary Based on 255 Social Listening Tools reviews Capterra reviewers point to these features as the top priorities when evaluating social listening tools: - **Trend Analysis** (**45%** of reviewers rated this feature as critical) - **Keyword Filtering** (**44%**) - **Multi-Channel Data Collection** (**52%**) SpeakKI includes other capabilities that reviewers also value, including **Sentiment Analysis** (**44%**) and **Reporting/Analytics** (**40%**). These features help teams understand how audiences feel about brands and topics, track performance over time, and turn listening data into clearer decisions, helping businesses respond faster and improve communication strategies. Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Natural Language Processing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Generative AI 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. Speech Synthesis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The ability of a bot to respond to user queries in synthesised voice Brand Tracking Monitor social media posts or web that mention a particular brand SpeakKI 9 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Brand Tracking: Monitor social media posts or web that mention a particular brand - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Natural Language Processing: Process and analyze human language in text or audio form - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Synthesis: The ability of a bot to respond to user queries in synthesised voice --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10052301/SpeakKI/pricing/) Starter €39.00 Usage Based,Per Month It includes: - 300 Minuten inklusive, danach 0,15 € pro Minute - 1 Rufnummer, 1 Anruf gleichzeitig, 1 Nutzer - Anrufannahme rund um die Uhr - Terminbuchung direkt im Kalender - SMS-Bestätigung und Erinnerung für Kunden - E-Mail-Zusammenfassung nach jedem Anruf - Transkripte zu jedem Gespräch - Weiterleitung bei dringenden Anliegen - Support-Chat im Dashboard Professional €89.00 Usage Based,Per Month It includes: - 1.000 Minuten inklusive, danach 0,12 € pro Minute - 800 Minuten inklusive, danach 0,12 € pro Minute - 3 Rufnummern, 3 Anrufe gleichzeitig, 5 Nutzer - Alles aus Starter enthalten - Priority-Chat mit schnellen Antworten Business €249.00 Usage Based,Per Month It includes: - 10 Rufnummern, 10 Anrufe gleichzeitig - Unbegrenzte Nutzer - Mehrere Standorte und Kalender - Alles aus Professional enthalten - Persönlicher Ansprechpartner - 2.500 Minuten inklusive, danach 0,10 € pro Minute Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Eigentümer Used the software for: Less than 1 year ### "Sehr positive Erfahrungen mit der KI-Telefonassistenz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 Meine bisherigen Erfahrungen mit der Anwendung sind sehr positiv. Sie ist einfach zu bedienen, zuverlässig und erleichtert die Bearbeitung von Anrufen. Insgesamt bin ich mit der Nutzung sehr zufrieden. Pros Positiv finde ich die schnelle und jederzeit verfügbare Erreichbarkeit der KI-Telefonassistenz. Anrufe werden außerhalb der Geschäftszeiten entgegengenommen, so dass keine Kundenanfragen verloren gehen. Cons Manchmal versteht die KI komplexe oder ungewöhnliche Anliegen nicht sofort. Ansonsten ist alles in Ordnung. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Inhaber Used the software for: Less than 1 year ### "Es war die richtige Entscheidung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 Wir haben jetzt Zeit die KI gesteuerte Anrufbeantworter und und können sagen, dass es für uns perfekt läuft. Wir haben am Tag circa 30-40 Anrufe und alles, was du nicht annehmen können, wird wunderbar bearbeitet. Pros Sehr einfache Bedienung. Arbeitet perfekt. Auch preislich bewegt sich das alles in einem sehr guten Rahmen. Cons Ich habe an diesem System nichts zu kritisieren. Dieses System läuft für uns so, wie wir uns das vorgestellt haben. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.