--- title: "Field Service Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Field Service Management Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10052395/Field-Service-Management/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Field Service Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Field Service Management ## What is Field Service Management? Field Service Management is software that streamlines operations for engineering teams handling on-site installations, maintenance, and repairs. The platform integrates job dispatch, scheduling, inventory tracking, calibration compliance, and spare parts quoting. Job assignments are automated to the nearest available engineer with real-time mobile notifications. Live inventory tracking monitors van stock across service vehicles, automatically deducts parts used during jobs, and sends replenishment alerts when stock levels drop. Calibration management stores service history and certificates while tracking due dates and sending technician notifications for upcoming deadlines. Engineers can request quotes from a global provider network directly within the platform to source components. The software maintains complete service history for compliance documentation. Reactive breakdown management and preventive maintenance scheduling appear together in a unified calendar view. ## What is Field Service Management used for? [Calibration Management](https://www.capterra.com/calibration-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$79 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Service Management?[Manage this product listing](https://www.g2.com/products/servmate/claim_requests/new?auto=true) ## FAQs about Field Service Management Overview ### What company size and specific industries is Field Service Management built for? Field Service Management is designed for Australian engineering teams, especially businesses that need field service management and CMMS tools for job dispatch, preventive maintenance, van stock control, calibration compliance, and spare-parts procurement. The description points to companies in engineering and maintenance operations rather than a specific size segment. Features and Usability ### What are the key features of Field Service Management? Field Service Management offers access controls/permissions, workflow management, and approval workflow for governing job processes and user actions. It also includes task scheduling, email alerts, and activity dashboard tools for coordinating work, plus inventory management, inventory tracking, asset lifecycle management, and records management for maintaining field assets and traceability. Pricing ### How much does it cost and what fees or limitations are included? Field Service Management starts at A$79 per user/month on the Field Plan, with a minimum of 3 users. The Compliance Plan is A$115, and the Scale Plan is A$169 per user/month. No free version or free trial is listed, and each plan requires at least 3 users. Getting Started and Support ### What training and onboarding options does Field Service Management offer? Field Service Management provides in person training, live online sessions, and webinars to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and webinars offer scheduled presentations that can cover core features and basic use. Getting Started and Support ### What customer support options does Field Service Management offer? Field Service Management provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 291 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing calibration management software: - **Calibration Scheduling** (**61%** of reviewers rated this feature as critical) - **Instrument Management** (**58%**) - **Certificate/Label Printing** (**43%**) Field Service Management supports **Calibration Scheduling** and **Instrument Management**, giving teams a way to plan calibration work on time and keep accurate records for equipment across locations. However, it does not include **Certificate/Label Printing**. Instead, it offers other important capabilities that reviewers also value, such as **Audit Management** (**48%**) and **Access Controls/Permissions** (**38%**), helping businesses maintain compliance oversight and control who can view or update calibration data. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Approval Workflow Route documents and other data through one or more stakeholders for review and approval Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Calibration Management Schedule the calibration of instrumentation and maintenance requirements Field Service Management 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Calibration Scheduling: Create recurring calibration tasks and due dates on a calendar - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Quality Control: Ensure that quality requirements and standards are met across production processes - Records Management: Ability to record, store, update, and retrieve information - Task Scheduling: Track and manage the scheduling of tasks - Traceability: Track and document the history, application, or location of an item or activity - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10052395/Field-Service-Management/pricing/) Field Plan A$79.00 Per User,Per Month It includes: - Job dispatch & priority scheduling - Preventive maintenance scheduling - Engineer mobile app & notifications - Live van stock & inventory tracking - Job history & service records - Email support Compliance Plan A$115.00 Per User,Per Month It includes: - Job dispatch & priority scheduling - Preventive maintenance scheduling - Engineer mobile app & notifications - Live van stock & inventory tracking - Job history & service records - Email support - Calibration records & measurement data - Certificates attached to asset records - Automatic due-date tracking & alerts - One-click audit exports - Spare parts Buyer's Network access - Priority email & phone support Scale Plan A$169.00 Per User,Per Month It includes: - Job dispatch & priority scheduling - Preventive maintenance scheduling - Engineer mobile app & notifications - Live van stock & inventory tracking - Job history & service records - Email support - Calibration records & measurement data - Certificates attached to asset records - Automatic due-date tracking & alerts - One-click audit exports - Spare parts Buyer's Network access - Priority email & phone support - API access & third-party integrations - 4 hours/month custom development included - Custom reports & dashboards - Dedicated onboarding & data migration - Priority support with SLA Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.