--- title: "Upward365 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upward365 Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/10052442/Upward365/" page_type: "product" language: "en" publication_date: "2026-10-05" --- # Upward365 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Upward365 ## What is Upward365? Upward365 is one platform for performance management and employee engagement, built for companies between 50 and 2,000 employees. Reviews, 360s, goals, manager notes, recognition, pulse surveys, and eNPS all live in the same place at the same price, so you are not stitching two systems together or paying for a second contract to connect them. The problem with most performance software is that the annual review arrives empty. Managers rebuild twelve months from memory the week it is due. Upward365 captures context as the year happens through Notes, Uplifts, and Flight Checks, then surfaces it in History Hub the moment a review opens. Briefings give 1:1s a shared agenda. A dashboard queue tells each manager what is due and links straight to it. Engagement data sits next to that, not in a separate tool. Pulse surveys and eNPS keep your read on each team current, so a dip shows up while there is still time to respond. Reports pull both sides into one view for leadership. ## What is Upward365 used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FAQs about Upward365 Overview ### What company size and specific industries is Upward365 built for? Upward365 is designed for HR and people operations teams at small and mid-market companies with 50 to 2,000 employees. It is built for organizations that need to manage reviews, goals, recognition, and engagement surveys without a dedicated system or dedicated headcount. Features and Usability ### What are the key features of Upward365? Upward365 offers performance management features such as 1-on-1 meetings, 360 degree feedback, peer appraisals, self assessments, and performance review management. It also includes company goals and OKRs, goal setting and tracking, continuous feedback, employee recognition, activity dashboards, reporting and analytics, alerts and notifications, and AI Copilot. Pricing ### How much does it cost and what fees or limitations are included? Upward365 starts at $8 per user/month with an annual commitment and a $4,000 annual minimum. The platform has no tiers, no add-ons, and no paid support level; performance management and employee engagement are sold as the same purchase. Getting Started and Support ### What training and onboarding options does Upward365 offer? Upward365 provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning resources for users getting started. Getting Started and Support ### What customer support options does Upward365 offer? Upward365 provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated here. ## Features AI summary Based on 3,901 Nonprofit CRM reviews Capterra data shows that buyers of performance management systems rank the following features as their top priorities: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**46%**) - **Reporting & Statistics** (**46%**) Upward365 includes **Performance Review Management** and **Reporting & Statistics**, giving teams a way to manage evaluation cycles and track results through measurable insights. However, it does not include **Employee Management**. Instead, the product offers **Customizable Templates** (**41%**), which can help standardize review forms and save time when setting up recurring performance processes, helping businesses keep evaluations consistent and reporting more organized. Customizable Branding 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Employee Profiles 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Employee Recognition 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Feedback Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Generative AI 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. Surveys & Feedback 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Upward365 36 features ### All Features - 1-On-1 Meetings: Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes. - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 360 Reviews: Facilitates 360-degree feedback between managers, employees, and peers. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Company Goals And OKRs: Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals. - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained. - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Public Praise: Provides a forum for employees or managers to deliver public praise for exceptional employee performance. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requesting Feedback: Allows employees or managers to request feedback from other employees. - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10052442/Upward365/pricing/) Upward365 $8.00 Per User,Per Month It includes: - Dynamic Template Builder: one template adapts to every role automatically - Actionable home dashboard - Surveys: onboarding, engagement, pulse, exit, and custom built from one template system - 360 / multirater reviews with self, manager, peer, and upward input - Pulse surveys and team health monitoring - Dashboard To Do queue with upcoming, due, and past-due items and direct links - Flexible section control and section weighting - Real-time engagement insights - Custom user roles and permissions, unlimited roles with granular control - Customizable rating scales: Likert, descriptive, or numeric - Pinned reports and dashboard spotlights executives see on login - Custom fields on profiles - Review cycles and flow control: anniversary or custom windows, rater order, peer nominations - Uplifts: public or private recognition that carries forward into performance context - Theming and branding - Goal tracking with cascading and automatic roll-up - Peer feedback - Goal cascading: company to division to team to individual - Briefings: shared agendas for 1:1s built into the platform - Notes: time-stamped context available whenever you need it - Reports across performance and engagement in one layer - Notes: time-stamped coaching notes for managers - History Hub: surface notes, uplifts, and check-ins across the year - Real human support with same-day response - History Hub: notes, uplifts, and check-ins surfaced during reviews to reduce recency bias - Flight Checks - Continuous feedback and performance tracking - Manager tools and team insights Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.