--- title: "CALEON Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CALEON Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/10052482/CALEON/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # CALEON Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CALEON ## What is CALEON? CALEON is AI voice receptionist software that answers business calls with natural conversations and schedules appointments directly into Google Calendar. Operating 24/7, it ensures immediate call responses. Advanced noise cancellation filters background sounds for accurate caller understanding. The software captures caller details, confirms appointments, and syncs bookings into team calendars. CALEON offers customizable voice personalities and greeting scripts, learns from business FAQs for informed responses, and logs complaints for team follow-up. Features include real-time transcripts, audio recordings, and call logs via a dashboard. It handles unlimited concurrent calls, filters spam, and transfers complex inquiries to human agents with full context. Setup requires no coding, and onboarding includes direct support. ## What is CALEON used for? [Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CALEON?[Manage this product listing](https://www.g2.com/products/caleon/claim_requests/new?auto=true) ## FAQs about CALEON Overview ### What company size and specific industries is CALEON built for? CALEON is designed for owner-run small and midsize businesses that miss calls, especially clinics, salons, real estate firms, law practices, and home services companies. It fits service businesses that need call answering, appointment booking, and lead capture in English and Mongolian. Features and Usability ### What are the key features of CALEON? CALEON offers call center management, call monitoring, call recording, call reporting, and call routing for voice operations. It also includes IVR, caller ID, call transfer, and call tracking, plus multi-channel communication through chat/messaging and SMS messaging. Generative AI, text to speech, VoIP, and real-time monitoring round out the feature set. Pricing ### How much does it cost and what fees or limitations are included? CALEON starts at $149 per month for the Starter Plan, which includes 75 calls monthly. The Growth Plan costs $499 per month for 300 calls, and the Pro Plan is $999 per month for 600 calls. A free version and free trial are available. Getting Started and Support ### What training and onboarding options does CALEON offer? CALEON provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and configuration details. Getting Started and Support ### What customer support options does CALEON offer? CALEON provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe support experience, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) CALEON supports all three of the features reviewers rate most important: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities give teams a reliable way to manage inbound and outbound calls, direct conversations to the right agents faster, and oversee call quality and performance, helping businesses improve communication efficiency and customer service. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls CALEON 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - SMS Messaging: Send messages via SMS - Text to Speech: Turns text into natural sounding speech - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10052482/CALEON/pricing/) Starter Plan $149.00 Flat Rate,Per Month It includes: - 75 calls/month (~2–3 calls per day) - Toll-free verified phone number - Robo-caller blocking (free, not counted) - Appointment booking & calendar sync - Complaint logging & escalation - Call logs & transcripts - CRM integration - SMS appointment confirmations - Phone & email support Growth Plan $499.00 Flat Rate,Per Month It includes: - 300 calls/month (~10 calls per day) - Toll-free verified phone number - Robo-caller blocking (free, not counted) - Appointment booking & calendar sync - Complaint logging & escalation - Call logs & transcripts - CRM integration - SMS appointment confirmations - Phone & priority support Pro Plan $999.00 Flat Rate,Per Month It includes: - 600 calls/month (~20 calls per day) - Toll-free verified phone number - Robo-caller blocking (free, not counted) - Appointment booking & calendar sync - Complaint logging & escalation - Call logs & transcripts - CRM integration - SMS appointment confirmations - Custom AI voice & personality - Dedicated account manager - Phone & priority support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.