--- title: "PrepQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrepQ Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/10053237/PrepQ/" page_type: "product" language: "en" --- # PrepQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) PrepQ ## What is PrepQ? PrepQ is patient education software providing physician-approved answers to pre- and post-procedure questions via text and voice. Covering 14 medical and dental specialties like orthopedics, cardiology, OB/GYN, and dental care, its library includes over 7,500 approved Q&A pairs for 700+ procedures. Board-certified physicians review all content before patient access. Each practice gets a dedicated phone number for patient inquiries. The system matches questions to approved content for automated responses, while unaddressed or urgent queries are referred to the practice or emergency services. PrepQ uses HIPAA-compliant infrastructure with encrypted data and minimal patient information. Practices receive a Business Associate Agreement and access to an analytics dashboard logging all interactions. Timestamped records support compliance and quality improvement. ## What is PrepQ used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrepQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://prepq.health/&name=PrepQ) ## Features Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Messaging Communicate using messages within the system Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. PrepQ 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Messaging: Communicate using messages within the system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10053237/PrepQ/pricing/) Physician & Surgeon (MD / DO) $250.00 Flat Rate,Per Month It includes: - Text & voice patient answers - Coverage of 700+ procedures - HIPAA-compliant platform - Pro analytics dashboard - Dedicated patient phone number - Audit trail & compliance log APN / NP / PA (Advanced Practice Nurse / Nurse Practitioner / Physician Assistant) $125.00 Flat Rate,Per Month It includes: - Text & voice patient answers - Coverage of 700+ procedures - HIPAA-compliant platform - Pro analytics dashboard - Dedicated patient phone number - Audit trail & compliance log Admin / MA / Nurse / Front Desk $0.00 It includes: - Text & voice patient answers - Coverage of 700+ procedures - HIPAA-compliant platform - Pro analytics dashboard - Dedicated patient phone number - Audit trail & compliance log Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.