# RouteOptix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RouteOptix Software - reviews, pricing plans, popular comparisons to other Waste Management products and more.

Source: https://www.capterra.com/p/100548/RouteOptix

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# 

 RouteOptix Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RouteOptix

## What is RouteOptix?

A comprehensive customer management and routing software package developed by professionals with 30 years experience in waste management. Provides customers with tools to increase productivity, maximize profitability, provide a solid ROI and faster response to customer inquiries. Features include: customer information, routing with fully integrated mapping, custom forms, asset inventory tracking, production reporting, GPS and G/L integration, Billing, Accounts Receivable and much more.

## What is RouteOptix used for?

[Waste Management](https://www.capterra.com/waste-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$5000

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RouteOptix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.routeware.com&name=RouteOptix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RouteOptix

2.2 (5)

VS.

[4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/)

Starting Price

CA$5000

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.0 (5)

Ease Of Use

4.7 (27)

Value For Money

2.4 (5)

Value For Money

4.7 (27)

Customer Service

4.0 (5)

Customer Service

4.9 (27)

## RouteOptix alternatives

[4.6 (16)](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (27)](https://www.capterra.com/p/116609/Trash-Flow/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/100548/RouteOptix/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

1.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Database

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Dispatch Management

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Routing

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Scheduling

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Inventory Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

RouteOptix 19 features

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Create, manage, and send invoices or bills to customers

Designed to serve commercial properties

A collection of customer information such as contact details, demographics, previous interactions, etc.

Manage sending personnel and resources to a site as needed

Track the location of specific equipment at all times

Management of commercial motor vehicles for work-related purposes

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Scheduling and dispatching personnel to collect waste from various locations

Removing, discarding, recycling or destroying unwanted materials

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

2.4 (5)

2.4

Based on 5 reviews

## Pricing

Value for money

2.4 (5)

Basic

CA$5,000

Flat Rate,One Time

Value for money

2.4 (5)

2.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (5)

4.0

Based on 5 reviews

## User reviews

Overall rating

2.2

Based on 5 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

JP

Jordan P.

Director

Environmental Services

### "Going the way of the Dodo"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

July 17, 2025

Good user support team with a robust routing options, but everything else falls short. I can't see this program lasting much longer when looking at the quality of the other programs on the market

Pros

\- Robust routing options - Customer info, service info, and pricing all in the same screen - good support team

Cons

\- glorified Microsoft Access platform - cumbersome user interface - no ability to edit invoices once created - program updates are very rare - crashes regularly - steep learning curve - Routeware bought the program a few years ago, there has been a 10+ % increase the last few years with nothing new in the program.

Alternatives considered

[Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/)

[AMCS Field Services](https://www.capterra.com/p/158433/AMCS-Field-Services/)

[Cro Software](https://www.capterra.com/p/146298/Cro-Software-Solutions/)

Reasons for choosing RouteOptix

It was the best, and most affordable, option at the time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Michael P.

Software Developer

Internet

### "Scary"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2022

Pros

It seemed to make the customer happy, until it didn't

Cons

They install an out of date wordpress install, then they disable plugin updates, and they install their software. Apparently, they are using out of date wordpress plugin, and have 0 interest in updating it or supporting it. This is incredibly insecure, and I can't recommend them at all until they update and maintain the software they sell.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jeff T.

CEO

Construction

### "Get Ready once you have had enough and get new software"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 3, 2021

Again.... worthless

Pros

Worthless. Company will not attempt to make your experience better, or take on projects to enhance the platform.

Cons

We had enough and took on another software. This company would not life a finger to assist in helping move our data

Switched from

[AMCS](https://www.capterra.com/p/81310/AMCS/)

no support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Leslie M.

GM

Transportation/Trucking/Railroad

### "review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

August 27, 2020

We use this program for trash, recycling and shredding. If you do not have a concept of IT you can not use this program not for beginners at all.

Pros

ability to have multiple services under one software the trainer is amazing Support is very helpful

Cons

It is not user friendly, once you have learned the program it is still difficult to navigate. It is a challenge to make corrections on any errors. Inventory is not an option although it shows as one. Multiple steps to go through for billing and once you submit it's done can't go back. Reporting is a struggle with multiple companies. Routing can't be changed once it's optimized

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Executive

Construction

### "Used this at my previous job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2019

Pros

Great product and very straightforward. Creating accounts was like a step by step thing and helped along the way. Ticket submission was the absolute easiest thing in the world, and on top of that it used actual bing maps to help coordinate drops and pick ups! I was in sales and could put a ticket in there in less than 2 minutes flat.

Cons

Sometimes a little slow and buggy, but 85% of the time is was fine. Sometimes tickets would get lost to but may have been due to dispatch..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)