--- title: "Harbor ATS/CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Harbor ATS/CRM Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/10058165/Harbor-ATS-CRM/" page_type: "product" language: "en" --- # Harbor ATS/CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Harbor ATS/CRM ## What is Harbor ATS/CRM? Harbor ATS/CRM is an applicant tracking and customer relationship management platform designed to streamline and consolidate recruitment workflows for businesses of all sizes. The software offers robust candidate management capabilities, including advanced matching, advanced search functionality, and tools to manage communication efficiently, such as integration with multiple email accounts. Booking links are designed to sync seamlessly with calendars, ensuring smooth scheduling and coordination. The platform integrates with widely-used tools like Google Calendar, Zoom, and Twilio, enhancing connectivity and collaboration. Security is a top priority, with features such as SOC 2 certification and encryption to safeguard sensitive data. Harbor ATS/CRM empowers recruiters to optimize their processes, improve candidate engagement, and make data-driven decisions, all within a secure and user-friendly environment. ## What is Harbor ATS/CRM used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Staffing Agency](https://www.capterra.com/staffing-agency-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Harbor ATS/CRM?[Manage this product listing](https://www.g2.com/products/harbor-ats-crm/claim_requests/new?auto=true) ## FAQs about Harbor ATS/CRM Overview ### What company size and specific industries is Harbor ATS/CRM built for? Harbor ATS/CRM is designed for independent recruiters and small recruiting agencies. It is built for small businesses in the recruiting and staffing sector that need an ATS/CRM tailored to their day-to-day hiring and client management work. Features and Usability ### What are the key features of Harbor ATS/CRM? Harbor ATS/CRM includes applicant tracking, CRM, candidate management, and interview management for recruiting workflows. It also offers resume parsing, resume search, boolean search, and a searchable database for sourcing talent. Additional features include job posting, calendar management, reporting/analytics, billing and invoicing, and user permissions. Pricing ### How much does it cost and what fees or limitations are included? Harbor ATS/CRM starts at $150 per user per month on the Simple Monthly Plan. A free trial is available, and new customers receive complimentary white-glove data migration. The plan includes data export help, data import help, onboarding help, and supports up to 100 team members per account. Integrations ### Which third-party tools and platforms does Harbor ATS/CRM integrate with? Harbor ATS/CRM integrates with Docusign, Gmail, Google Calendar, Google Workspace, Microsoft Outlook, and Zoom Workplace. These integrations cover document signing, email, scheduling, productivity, and video meetings, giving Harbor ATS/CRM connections to six third-party platforms. Getting Started and Support ### What training and onboarding options does Harbor ATS/CRM offer? Harbor ATS/CRM provides documentation for training and onboarding support. Documentation gives teams written reference material for learning product features, reviewing setup steps, and finding answers during implementation and later use. Getting Started and Support ### What customer support options does Harbor ATS/CRM offer? Harbor ATS/CRM provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so no user sentiment can be described. The listed channel gives users a direct way to contact support for assistance. ## Features AI summary Based on 11,304 Applicant Tracking reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Harbor ATS/CRM supports **Applicant Tracking** and **Job Posting**, giving recruiting teams a way to follow candidates through the hiring pipeline and publish openings across roles more efficiently. However, it does not include **Application Management**. Instead, it offers other highly rated recruiting features, including **Candidate Management** (**45%**), **Resume Database** (**39%**), and **Resume Search** (**39%**), helping businesses organize talent records, find qualified applicants faster, and keep hiring activity moving with better visibility into candidate pipelines. Applicant Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Candidate Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Email Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Talent Pool 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Harbor ATS/CRM 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Text Generation: Allows users to generate text based on a text prompt. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Matching: Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Interview Management: Create and track interviews with a reminder system - Interviews: Schedules, manages, and hosts live or records video interviews. - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Searchable Database: A collection of records that can be retrieved based on specific queries - Sourcing: Manage suppliers, the products and services they offer, and pricing. - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Permissions: Gives administrators the power to restrict views, functionality, access, and abilities by role. --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10058165/Harbor-ATS-CRM/pricing/) Simple Monthly Plan $150.00 Per User,Per Month It includes: - Onboarding Help - Data Import Help - Data Export Help Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Recruiter Biotechnology ### "Streamlined and user-friendly applicant tracking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 This applicant tracking system has significantly improved the way our team manages recruitment. Its clean, easy-to-navigate design makes it simple to organize candidates, coordinate with hiring managers, and keep every stage of the hiring process visible. Helpful automation features minimize manual follow-up and administrative tasks, allowing recruiters to focus more on engaging with applicants. The analytics and reporting functions also give us a clearer understanding of pipeline activity and overall hiring performance. It is a dependable, efficient solution for organizations looking to make recruiting more streamlined and collaborative. Pros The automation capabilities save considerable time, while the dashboards and reports make it easier to identify bottlenecks and evaluate recruiting results. The system is straightforward, practical, and well suited for organizations looking to improve both productivity and visibility. Cons I haven't found anything in particular that I dislike. It might be nice to be able to tag various colleagues within Harbor to bring their attention to a particular job or candidate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marissa S. Recruiter Biotechnology ### "My favorite ATS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Pros Harbor includes the best features I've used from other ATS systems! It not only helps you track your applicants for each company/role but can also retrieve emails from LinkedIn to contact for outreach, includes email sequence capabilities, and allows you to keep notes and attachments on jobs and candidates all within a single platform. The interview feature allows you to use templates for screening notes while also viewing the candidate's resume. Other fantastic features that make the platform super convenient are the booking links and the transcription feature. Cons There can be the occasional issue, but those are always addressed expediently once reported. Not sure there is anything else! Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Harbor is a more comprehensive platform that combines various features from several programs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.