k-eCommerce

k-eCommerce

1.5 / 5 2 reviews

Who Uses This Software?

k-eCommerce serves small to medium-sized organizations in manufacturing, wholesale and distribution, and retail.


Average Ratings

2 Reviews
  • 1.5 / 5
    Overall
  • 1.5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • k-eCommerce
  • www.k-ecommerce.com
  • Founded 2001
  • Canada

About k-eCommerce

k-eCommerce delivers an innovative, cloud-based eCommerce solution that simplifies and accelerates your ability to sell online. Fully integrated with Microsoft Dynamics GP, NAV, AX, CRM, D365, and SAP Business One, the solution offers a complete omnichannel platform for B2B and B2C. Highly scalable and secure, k-eCommerce offers a responsive web design providing a consistent customer user experience and makes online shopping easy and efficient.


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k-eCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

k-eCommerce Reviews

Poor product integrations, lack of knowledge

Jun 30, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: If it was a stand alone e-commerce system it might be ok

Cons: The company's support, follow thru, and the integrations. All three are less than desirable

Overall: Purchased the e-commerce system to integrate with dynamics-gp. The integration is not compatible and there expertise with dynamics-gp is limited at best. When explaining to them the mistakes they would provide work orders to fix it. The product was purchased with the expectation it would integrate properly according to the web site.

Recommendations to other buyers: This system should be the last system to consider. They are the most expensive software with the least amount of features and very unreliable.

They never respond!

Apr 28, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: have an extensive history in this industry, and no company has been more the bane of my existence than k-ecommerce.

- The support team has no way to contact their development team except for Skype

- Integral issues in the k-ecommerce platform are costing our company money and took longer than a month to solve a simple Javascript issue

- There is zero communication from the team. You may only call the support team, who has absolutely zero access to information.

- Emailing the development team produces no response. Ever

- Any additional paid contracts (to fix platform glitches that greatly affect customers) will take months to finish with absolutely no information.