--- title: "Shout Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shout Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/100739/Shout/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Shout Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shout ## What is Shout? Shout is a platform for creating online surveys, quizzes, forms, and calculators. With over 20 years of experience, and extensive customer feedback, our software has been refined to be efficient, interactive and user-friendly. Shout's intuitive toolset makes creating forms a breeze. With, features like Question Logic and Text Piping, you can create personalized journeys and increase response rates. Make your forms stand out by taking full control over their designs, and put your brand front-and-centre by adding logos, hosting surveys on your website domain, and whitelabelling. As you collect data, Shout generates a real-time reports where you can anaylize feedback at a birds-eye view or at the respondent level. There's no limit to the ways you can collect data, whether that's by URL link, email invitations, website embed, pop-ups & slideouts, or sharing directly to your social media profiles. Shout's Audience feature opens up a world of responses, where you can target respondents g ## What is Shout used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shout?[Manage this product listing](https://www.g2.com/products/shout/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shout 4.6 (14) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.7 (1,803) Value For Money 4.5 (13) Value For Money 4.5 (1,427) Customer Service 4.5 (13) Customer Service 4.5 (1,358) ## Shout alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,803)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) [View all alternatives](https://www.capterra.com/p/100739/Shout/alternatives/) ## FAQs about Shout Overview ### Which roles and teams benefit most from Shout? Shout benefits marketing and communications professionals, including freelance copywriters, merchandisers, and business owners, who use it to plan and manage promotional messaging. Operations managers and administrators support day-to-day coordination, while program directors, researchers, and students use it to organize information, track activities, and support project work. Answer based on 14 reviews Overview ### What company size and industries is Shout built for? Shout is built for businesses of all sizes creating compliant surveys, quizzes, forms, and calculators, with small businesses representing 69% of reviewers. Marketing and Advertising and Sports each account for 15% of users, followed by Apparel & Fashion at 8%. Reviewers use Shout primarily for surveys (100%). Answer based on 14 reviews Features and Usability ### What are the key features of Shout? Shout offers survey builder tools with customizable forms, templates, questions, fields, and branding. It also includes collaboration tools, feedback management, alerts/notifications, email reminders, and multi-channel distribution. For analysis, Shout provides real-time analytics, reporting and statistics, customizable reports, data import/export, and visual analytics. Pricing ### How much does it cost and what fees or limitations are included? Shout starts at $7.99 per month for the Students plan, and its Monthly plan costs $20 per month with no commitment. Annual options include Essentials at $155.88, Pro at $300, and Business at $708. A free trial is available. Getting Started and Support ### What training and onboarding options does Shout offer? Shout provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Shout offer? Shout offers email/help desk support and a knowledge base. The catalog does not include reviewer feedback about support quality, so no user sentiment about response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Shout supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful input, and build questionnaires more efficiently, allowing teams to gather clearer insights and make better decisions from customer and employee feedback. Survey Builder 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications URL Customization 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Modifying a website's URL to enhance readability, branding, or campaign alignment Customizable Templates 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Multi-Channel Distribution 5.0 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Shout 28 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Provides a channel for team members to share AI models, media files, communicate, and work together Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Survey design technique that directs respondents to different questions based on their previous answers Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (13) 4.3 Based on 13 reviews ## Pricing Value for money 4.5 (13) Free Trial [View pricing plan details](https://www.capterra.com/p/100739/Shout/pricing/) Monthly $20.00 Flat Rate,Per Month It includes: - 1000 responses - 1000 Email Invitations per Month - Question Logic - Filters & Cross-tabs - Theme Customization - Response Notifications - Export Results (Spreadsheet & PDF) - Single Question per Page Surveys - Multiple Question per Page Surveys - Exit Pages - Multiple Exit Pages - Custom Exit Pages - Contact Form - Automated Quiz Scoring - Quiz Time Limit - Show Scores to Quiz Takers - Custom Score Messages (Quizzes) - Require Questions - Answer Validation - Answer Randomization - Duplicate Response Blocking - Custom Survey Languages - Add a Logo - Upload Images - Embed Videos - URL Distribution - QR Code Distribution - Embed Forms on Your Website - Trigger Forms as a Pop-up - Trigger Forms as a Slideout - Email Builder - Integrated CRM - Track Form Responses (Email) - Share Digital Reports with a URL - Real-time Results Essentials $155.88 Flat Rate,Per Year It includes: - Custom Exit Pages - Theme Customization - Filters & Cross-tabs - Question Logic - Unlimited Responses - Multiple Exit Pages - Exit Pages - Multiple Question per Page Surveys - Single Question per Page Surveys - Response Notifications - 3000 Email Invitations per Month - Real-time Results - Share Digital Reports with a URL - Track Form Responses (Email) - Integrated CRM - Email Builder - Trigger Forms as a Slideout - Export Results (Spreadsheet & PDF) - Trigger Forms as a Pop-up - Embed Forms on Your Website - QR Code Distribution - URL Distribution - Embed Videos - Upload Images - Add a Logo - Custom Survey Languages - Duplicate Response Blocking - Answer Randomization - Answer Validation - Require Questions - Custom Score Messages (Quizzes) - Show Scores to Quiz Takers - Quiz Time Limit - Automated Quiz Scoring - Contact Form Pro $300.00 Flat Rate,Per Year It includes: - Unlimited Responses - 5000 Email Invitations per Month - 3 Users - Theme Customization - Single Question per Page Surveys - Multiple Question per Page Surveys - Exit Pages - Multiple Exit Pages - Custom Exit Pages - Contact Form - Automated Quiz Scoring - Quiz Time Limit - Show Scores to Quiz Takers - Custom Score Messages (Quizzes) - Require Questions - Answer Validation - Answer Randomization - Duplicate Response Blocking - Custom Survey Languages - Add a Logo - Upload Images - Embed Videos - URL Distribution - QR Code Distribution - Embed Forms on Your Website - Trigger Forms as a Pop-up - Trigger Forms as a Slideout - Email Builder - Integrated CRM - Track Form Responses (Email) - Share Digital Reports with a URL - Real-time Results - Question Logic - Text Piping - Filters & Cross-tabs - Response Notifications - Export Results (Spreadsheet & PDF) - Net Promoter Score - A/B Testing - Redirect to URL on Completion - Hidden Fields - 3 Active Calculators Business $708.00 Flat Rate,Per Year It includes: - 3 Active Calculators - Hidden Fields - A/B Testing - Redirect to URL on Completion - Net Promoter Score - Text Piping - 7000 Email Invitations per Month - Real-time Results - Share Digital Reports with a URL - Track Form Responses (Email) - Integrated CRM - Email Builder - Trigger Forms as a Slideout - Trigger Forms as a Pop-up - Embed Forms on Your Website - QR Code Distribution - URL Distribution - Embed Videos - Upload Images - Add a Logo - Custom Survey Languages - Duplicate Response Blocking - Answer Randomization - Answer Validation - Require Questions - Custom Score Messages (Quizzes) - Show Scores to Quiz Takers - Quiz Time Limit - Automated Quiz Scoring - Contact Form - Custom Exit Pages - Multiple Exit Pages - Exit Pages - Multiple Question per Page Surveys - Single Question per Page Surveys - Export Results (Spreadsheet & PDF) - Response Notifications - Theme Customization - Filters & Cross-tabs - Question Logic - Team Audit Logs (Optional) - Priority Support - Remove Shout Branding - Customize Survey Links - Use Your Own Website Domain (form urls) - Pseudonymization - Unlimited Responses - 5 Users Students (Monthly) $7.99 Flat Rate,Per Month It includes: - 1000 responses - Question Logic - 1000 Email Invitations per Month - Filters & Cross-tabs - Theme Customization - Response Notifications - Export Results (Spreadsheet & PDF) - Single Question per Page Surveys - Multiple Question per Page Surveys - Exit Pages - Multiple Exit Pages - Custom Exit Pages - Contact Form - Automated Quiz Scoring - Quiz Time Limit - Show Scores to Quiz Takers - Custom Score Messages (Quizzes) - Require Questions - Answer Validation - Answer Randomization - Duplicate Response Blocking - Custom Survey Languages - Add a Logo - Upload Images - Embed Videos - URL Distribution - QR Code Distribution - Embed Forms on Your Website - Trigger Forms as a Pop-up - Trigger Forms as a Slideout - Email Builder - Integrated CRM - Track Form Responses (Email) - Share Digital Reports with a URL - Real-time Results Non-Profits and Schools (Pro Discount) $155.88 Flat Rate,Per Year It includes: - Unlimited Responses - 3 Users - Question Logic - Filters & Cross-tabs - Theme Customization - Response Notifications - Export Results (Spreadsheet & PDF) - Single Question per Page Surveys - Multiple Question per Page Surveys - Exit Pages - Multiple Exit Pages - Custom Exit Pages - Contact Form - Automated Quiz Scoring - Quiz Time Limit - Show Scores to Quiz Takers - Custom Score Messages (Quizzes) - Require Questions - Answer Validation - Answer Randomization - Duplicate Response Blocking - Custom Survey Languages - Add a Logo - Upload Images - Embed Videos - URL Distribution - QR Code Distribution - Embed Forms on Your Website - Trigger Forms as a Pop-up - Trigger Forms as a Slideout - Email Builder - Integrated CRM - Track Form Responses (Email) - Share Digital Reports with a URL - Real-time Results - 5000 Email Invitations per Month - Text Piping - 3 Active Calculators - Net Promoter Score - A/B Testing - Redirect to URL on Completion - Hidden Fields Value for money 4.5 (13) 4.5 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(5) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Ron Elius S. Freelance B2B Copywriter for the Food & Beverage Companies Used the software for: 1-3 years ### "The Quick Survey Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 29, 2018 Interactive and really easy to use Software. Pros The Drag and Drop feature is seamless and the type of Questions are perfect. I love the way I can structure my Surveys in quick and easy way. Cons The minimal choice for a Template but if you just love to put out an interactive survey to get quick response then this Software is good for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Psychologist, researcher Used the software for: 1-3 years ### "A useful and easy-to-use SW that helps to carry out your surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 15, 2022 My experience was good enough to buy an entire year license. However, given the use I've done to this SW so far, maybe I would search for other solutions less expensive. Despite this, I am happy to have discovered this useful tool. Pros I like the simplicity to build and submitting surveys. Also, the follow up that the SW allows you to perform is very helpful. Results' reports are quite visual and appealing and options to build the survey items are quite varied. Cons I would love to have more options to customize results' reports and some other special features to build my surveys. It would be nice to be able to attach figures, pictures or images embedded in the survey since now it is not possible and sometimes It would have been useful to my surveys. Finally, in its current form, this SW's price is a little bit expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Danielle T. Merchandiser Used the software for: I used a free trial ### "Danielle reciew" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 18, 2022 For the mediocrea for product it is it was fine Pros User friendliness. Makes it very easy to create a survey for others to take which is an idiot proof thing to do as is. Cons Only has the one thing but it does. It makes surveys people can take. That's pretty basic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer M.Ed, COTA/L, CLWT, CLT Used the software for: 1-3 years ### "Great Product to Go with My Online Classes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2022 Pros Easy to set up new quizzes and export results as a spreadhsheet Cons Wish the reporting was a little more robust but it meets 95% of my needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer sight Used the software for: 3-5 years ### "Not perfect, but for the price point pretty damn good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2022 Pros Live dashboard which enables us to filter down on a venue and date to see performance. Cons Live dashboard which enables us to filter down on a venue and date to see performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "The Future of Survey Tools Right Here and Now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2022 Satisfactory learning experience Pros The ease of circulation, Data analytics, customizable templates and general presentability Cons The limitation to 100 responses on the free account Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sr. Director, US Programs Used the software for: 3-5 years ### "Good Value, Easy to Use, One Suggestion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2022 Pros Easy to use, building surveys is quick and intuitive, results displayed well Cons We were unable to add an employee's separate work account to ours, that created a lot of issues and a lot of extra work. More shareable and better collaboration would be great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Simple yet powerful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 18, 2022 Excellent experience. I'm buying now. Pros The simplicity of use and the highly professional presentation to clients. Cons not seeing text answers in the free trial Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: I used a free trial ### "Good experience in my review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2022 My experience is good. I want to create account and start bussines. Pros Its a good software for buyer and purchaser. In review to persist my self to use this software. Cons I want to improve there feature because little bit difficulties in using this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marcell B. marketing Used the software for: 3-5 years ### "A great free survey tool...with some limitations" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 19, 2022 I could set up and manage great internal and external surveys. Note however, if your respondent count is likely to be over 100, you need to upgrade, otherwise you'll lose access to your data (responses). Pros Quite a lot of features in the free version (note that I have never used a paid version); very easy to use Cons The 100-response limit on the free version has been introduced without any previous warning (customer service did a good job afterwards though) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100739/Shout/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.