# Shout Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shout Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/100739/Kwik-Surveys

---

# 

 Shout Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shout

## What is Shout?

Shout is a platform for creating online surveys, quizzes, forms, and calculators. With over 20 years of experience, and extensive customer feedback, our software has been refined to be efficient, interactive and user-friendly. Shout's intuitive toolset makes creating forms a breeze. With, features like Question Logic and Text Piping, you can create personalized journeys and increase response rates. Make your forms stand out by taking full control over their designs, and put your brand front-and-centre by adding logos, hosting surveys on your website domain, and whitelabelling. As you collect data, Shout generates a real-time reports where you can anaylize feedback at a birds-eye view or at the respondent level. There's no limit to the ways you can collect data, whether that's by URL link, email invitations, website embed, pop-ups & slideouts, or sharing directly to your social media profiles. Shout's Audience feature opens up a world of responses, where you can target respondents g

## What is Shout used for?

[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shout?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shout.com/&name=Shout)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shout

4.6 (14)

VS.

[4.7 (2,869)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.7 (1,607)

Value For Money

4.5 (13)

Value For Money

4.5 (1,266)

Customer Service

4.5 (13)

Customer Service

4.5 (1,197)

## Shout alternatives

[4.6 (5,150)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (2,919)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/100739/Shout/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting/Analytics

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

URL Customization

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Modifying a website's URL to enhance readability, branding, or campaign alignment

Customizable Templates

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Multi-Channel Distribution

5.0 (5)

120.00% of 5 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Question Branching

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

Shout 26 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Protect sensitive data for digital privacy

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Reminders sent via email

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Survey design technique that directs respondents to different questions based on their previous answers

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.3 (13)

4.3

Based on 13 reviews

## Pricing

Value for money

4.5 (13)

Free Trial

[View pricing plan details](https://www.capterra.com/p/100739/Shout/pricing/)

Monthly

$20.00

Flat Rate,Per Month

It includes:

-   1000 responses
-   1000 Email Invitations per Month
-   Question Logic
-   Filters & Cross-tabs
-   Theme Customization
-   Response Notifications
-   Export Results (Spreadsheet & PDF)
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results

Essentials

$155.88

Flat Rate,Per Year

It includes:

-   Unlimited Responses
-   3000 Email Invitations per Month
-   Question Logic
-   Filters & Cross-tabs
-   Theme Customization
-   Export Results (Spreadsheet & PDF)
-   Response Notifications
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results

Pro

$300.00

Flat Rate,Per Year

It includes:

-   Unlimited Responses
-   5000 Email Invitations per Month
-   3 Users
-   3 Active Calculators
-   Question Logic
-   Text Piping
-   Filters & Cross-tabs
-   Response Notifications
-   Export Results (Spreadsheet & PDF)
-   Net Promoter Score
-   A/B Testing
-   Redirect to URL on Completion
-   Hidden Fields
-   Theme Customization
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results

Business

$708.00

Flat Rate,Per Year

It includes:

-   5 Users
-   Unlimited Responses
-   Pseudonymization
-   Use Your Own Website Domain (form urls)
-   Customize Survey Links
-   Remove Shout Branding
-   Priority Support
-   Team Audit Logs (Optional)
-   Question Logic
-   Filters & Cross-tabs
-   Theme Customization
-   Response Notifications
-   Export Results (Spreadsheet & PDF)
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results
-   7000 Email Invitations per Month
-   Text Piping
-   Net Promoter Score
-   Redirect to URL on Completion
-   A/B Testing
-   Hidden Fields
-   3 Active Calculators

Students (Monthly)

$7.99

Flat Rate,Per Month

It includes:

-   1000 responses
-   Question Logic
-   1000 Email Invitations per Month
-   Filters & Cross-tabs
-   Theme Customization
-   Response Notifications
-   Export Results (Spreadsheet & PDF)
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results

Non-Profits and Schools (Pro Discount)

$155.88

Flat Rate,Per Year

It includes:

-   Unlimited Responses
-   3 Users
-   Question Logic
-   Filters & Cross-tabs
-   Theme Customization
-   Response Notifications
-   Export Results (Spreadsheet & PDF)
-   Single Question per Page Surveys
-   Multiple Question per Page Surveys
-   Exit Pages
-   Multiple Exit Pages
-   Custom Exit Pages
-   Contact Form
-   Automated Quiz Scoring
-   Quiz Time Limit
-   Show Scores to Quiz Takers
-   Custom Score Messages (Quizzes)
-   Require Questions
-   Answer Validation
-   Answer Randomization
-   Duplicate Response Blocking
-   Custom Survey Languages
-   Add a Logo
-   Upload Images
-   Embed Videos
-   URL Distribution
-   QR Code Distribution
-   Embed Forms on Your Website
-   Trigger Forms as a Pop-up
-   Trigger Forms as a Slideout
-   Email Builder
-   Integrated CRM
-   Track Form Responses (Email)
-   Share Digital Reports with a URL
-   Real-time Results
-   5000 Email Invitations per Month
-   Text Piping
-   3 Active Calculators
-   Net Promoter Score
-   A/B Testing
-   Redirect to URL on Completion
-   Hidden Fields

Value for money

4.5 (13)

4.5

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (13)

4.5

Based on 13 reviews

## User reviews

Overall rating

4.6

Based on 14 reviews

Filter by rating

5(9)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

sight

Sports

### "Not perfect, but for the price point pretty damn good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2022

Pros

Live dashboard which enables us to filter down on a venue and date to see performance.

Cons

Live dashboard which enables us to filter down on a venue and date to see performance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BO

Bello O.

Manager

Telecommunications

### "Productive and solution provider software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2022

Fantastic

Pros

Easy to use and reliable service delivery at accurate time

Cons

Nothing, all service are top notch and i like it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2022

Thank you for the review! We really appreciate your feedback.

CC

Carmina C.

Psychologist, researcher

Mental Health Care

### "A useful and easy-to-use SW that helps to carry out your surveys"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 14, 2022

My experience was good enough to buy an entire year license. However, given the use I've done to this SW so far, maybe I would search for other solutions less expensive. Despite this, I am happy to have discovered this useful tool.

Pros

I like the simplicity to build and submitting surveys. Also, the follow up that the SW allows you to perform is very helpful. Results' reports are quite visual and appealing and options to build the survey items are quite varied.

Cons

I would love to have more options to customize results' reports and some other special features to build my surveys. It would be nice to be able to attach figures, pictures or images embedded in the survey since now it is not possible and sometimes It would have been useful to my surveys. Finally, in its current form, this SW's price is a little bit expensive.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Try new tools with more functionalities and a more appealing output.

Reasons for choosing Shout

The initial free trial

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2022

Hi Carmina, Thank you for leaving a review, we really appreciate the feedback! In regards to customizing the results, we'd love to hear your suggestions for what features would make it a more versatile tool for you. Also, it is possible to add images and figures to surveys. If you open the Add Items menu and scroll down to Presentational Items, you'll find an Image element.

RM

Rashid M.

Student

Construction

### "Good experience in my review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2022

My experience is good. I want to create account and start bussines.

Pros

Its a good software for buyer and purchaser. In review to persist my self to use this software.

Cons

I want to improve there feature because little bit difficulties in using this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Rashid, Thank you for leaving a review, we love getting feedback from our users. You noted that you had some trouble using some of our features. We'd love to know the specifics of this so we can pass on the feedback to our development team.

SM

Stephanie M.

Student/Owner Moore Marketing and Communications

Marketing and Advertising

### "Excellent software for someone conducting research they want to present to others. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 3, 2022

I love it. Again, it is easy to use and share to gain access to quick and reliable research.

Pros

This software is really easy to use. It has flexible display options and allows you to download the data.

Cons

Sometimes various options can be confusing. But if you play around with it, it will get easier over time.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Stephanie, Thank you for the glowing review, we really appreciate it! We'd love to hear the specifics of what options were confusing. Any feedback can be passed on to the development team and we can make the necessary changes to improve our UI.

JM

Joseph M.

Operations Manager

Hospital & Health Care

### "The Future of Survey Tools Right Here and Now"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Satisfactory learning experience

Pros

The ease of circulation, Data analytics, customizable templates and general presentability

Cons

The limitation to 100 responses on the free account

Reasons for choosing Shout

Yes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Joseph, Thank you for the outstanding review! We've taken note of your feedback and passed it on to the development team.

TL

Terri L.

Sr. Director, US Programs

Non-Profit Organization Management

### "Good Value, Easy to Use, One Suggestion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 19, 2022

Pros

Easy to use, building surveys is quick and intuitive, results displayed well

Cons

We were unable to add an employee's separate work account to ours, that created a lot of issues and a lot of extra work. More shareable and better collaboration would be great

Reasons for choosing Shout

Analytics and display

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Terri, Thank you for the fantastic review, we really do appreciate the feedback. I see that you had an issue with the collaboration feature, if you report this to our support team they will get back to you ASAP.

RS

Robyn S.

M.Ed, COTA/L, CLWT, CLT

E-Learning

### "Great Product to Go with My Online Classes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2022

Pros

Easy to set up new quizzes and export results as a spreadhsheet

Cons

Wish the reporting was a little more robust but it meets 95% of my needs.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Liked the ease of use for this product better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Robyn, Thank you for the excellent feedback, I'll be sure your comments are passed on to the development team. Do you have any specific suggestions for making our reporting more robust? We'd love to hear them.

MB

Marcell B.

marketing

Medical Devices

### "A great free survey tool...with some limitations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

January 18, 2022

I could set up and manage great internal and external surveys. Note however, if your respondent count is likely to be over 100, you need to upgrade, otherwise you'll lose access to your data (responses).

Pros

Quite a lot of features in the free version (note that I have never used a paid version); very easy to use

Cons

The 100-response limit on the free version has been introduced without any previous warning (customer service did a good job afterwards though)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Marcell, Thank you for leaving a review, we really appreciate it! We noticed that you gave Customer Support a rating of 2 out of 5. Was there a specific experience that led to this rating, any feedback is appreciated so we can pass it on to our support team?

DT

Danielle T.

Merchandiser

Apparel & Fashion

### "Danielle reciew"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 17, 2022

For the mediocrea for product it is it was fine

Pros

User friendliness. Makes it very easy to create a survey for others to take which is an idiot proof thing to do as is.

Cons

Only has the one thing but it does. It makes surveys people can take. That's pretty basic

Reasons for choosing Shout

Sure why not... Family and I used for this particular type of product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2022

Thank you for reviewing us Danielle, we appreciate the feedback! You're right! We do currently only support tools for creating surveys, quizzes, and forms. However, soon we'll be launching a new email building system for users to completely customize their survey invitations, with plans to expand this into email marketing features and landing pages. Your reports will show the consolidated data of all linked campaigns, enabling users to filter and compare by survey data, email metrics, and more.

[View all Reviews](https://www.capterra.com/p/100739/Shout/reviews/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)