---
title: "CareVoyant Home Care Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CareVoyant Home Care Software - reviews, pricing plans, popular comparisons to other Home Care products and more."
source_url: "https://www.capterra.com/p/100774/CareVoyant-Home-Care/"
page_type: "product"
language: "en"
---

# 

 CareVoyant Home Care Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CareVoyant Home Care

## What is CareVoyant Home Care?

CareVoyant is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, HCBS, Home Health, and Therapy - under ONE Software, ONE Patient and ONE Employee. CareVoyant improves operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement.

## What is CareVoyant Home Care used for?

[Home Health Care](https://www.capterra.com/home-health-care-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Home Care](https://www.capterra.com/home-care-software/)

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

82%

Neutral

7%

Negative

11%

Starting price

$500

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## CareVoyant Home Care alternatives

Highest Rated

[4.8 (189)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (154)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$325.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/100774/CareVoyant-Home-Care/alternatives/)

## FAQs about CareVoyant Home Care

Overview

### Which roles and teams benefit most from CareVoyant Home Care?

CareVoyant Home Care benefits home care administrators, operations leaders, clinical directors, and finance teams that manage scheduling, documentation, billing, and compliance. Executives use it for oversight and performance visibility, while IT and analysts support system setup, reporting, and workflow efficiency across agency operations.

Answer based on 39 reviews

Overview

### What company size and specific industries is CareVoyant Home Care built for?

CareVoyant Home Care is designed for home health care agencies of any size that provide one or more home-based services. It also targets private duty nursing agencies that need true eMAR, eTAR, and eCare Flow Sheet tools, as well as non-medical HCBS agencies working with multiple EVV aggregators.

Features and Usability

### What are the key features of CareVoyant Home Care?

CareVoyant Home Care offers caregiver management, scheduling, time tracking by client, visit verification, and GPS-based monitoring for home care operations. It also includes EMR/EHR, SOAP notes, care plan management, billing and invoicing, claims management, electronic prior authorization, and patient portals for clinical and financial workflows.

Integrations

### Which third-party tools and platforms does CareVoyant Home Care integrate with?

CareVoyant Home Care integrates with ADP GlobalView Payroll, Microsoft Dynamics GP, NetSuite, Paychex Flex, Paylocity, QuickBooks Online Advanced, Sage Accounting, and Waystar. Its catalog also includes broader payroll and accounting software connections for finance and billing workflows.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does CareVoyant Home Care offer?

CareVoyant Home Care provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference materials, and self-paced video review for teams getting started with the platform.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does CareVoyant Home Care offer?

CareVoyant Home Care provides email/help desk, a knowledge base, phone support, and chat. Users describe the support staff as friendly, accessible, and usually prompt, though some note that new releases can require extra guidance and occasional fixes after updates.

Answer based on 3 reviews

Features and Usability

### Is CareVoyant Home Care easy to use?

CareVoyant Home Care works well for agencies that want one system for clinical, billing, payroll, and field documentation, but ease of use is mixed. Many home health teams find the newer mobile interface easier to learn, while desktop workflows can feel clunky, slow, and training-heavy for new staff.

Answer based on 13 reviews

Features and Usability

### How good is the CareVoyant Home Care user interface?

CareVoyant Home Care offers an interface that many agencies find practical and easier to navigate in the newer Intuitive mobile experience. Nurses, office staff, and administrators like the integrated screens and customization, though some users still find back-office data entry confusing, glitchy at times, and limited by Windows device support.

Answer based on 11 reviews

## Features

AI summary

Based on 804 Home Care reviews

Capterra reviewers point to these as the top priorities when choosing Home Care software:

-   **Scheduling** (**67%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**61%**)
-   **Client Management** (**58%**)

CareVoyant Home Care supports all three features buyers value most: **Scheduling**, **HIPAA Compliant**, and **Client Management**. Together, these capabilities help providers coordinate visits, protect sensitive patient information, and keep client records organized, allowing teams to deliver more consistent care and manage daily operations more efficiently.

Scheduling

3.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

HIPAA Compliant

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Client Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Care Plan Management

3.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Mobile Access

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Billing & Invoicing

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

CareVoyant Home Care 97 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc.
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment.
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Credit Card Processing: Accept and process credit card transactions
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- EMR/EHR: Create and securely store digital patient records
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Long Term Care: Specifically for long term care providers
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Geriatric Care: Providing medical care for elderly patients
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Home Health Care Management: Manage the care, assistance, or services that take place in patient's home
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical Management: Manage health, disease, care and case management functions from a central location
- Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Medication History: Access to patient medication history data
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Online Intake Forms: Online forms for managing client intake
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Physician Scheduling: Manage physician availability and schedules
- Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Referral Management: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remittance Advice: Document insurance payer providing an explanation of benefits (EOB).
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking by Client: Track time worked per client
- Visit Verification: Process that confirms a caregiver's visit and services provided
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (37)

4.1

Based on 37 reviews

## Pricing

Value for money

3.8 (29)

Basic

$500.00

Other,Per Month

Value for money

3.8 (29)

3.8

Based on 29 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Waystar](https://www.capterra.com/p/45512/ZirMed/)[

ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)[

Payroll](https://www.capterra.com/p/10005452/Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (44)

4.4

Based on 44 reviews

## User reviews

Overall rating

4.0

Based on 45 reviews

Filter by rating

5(16)

4(21)

3(3)

2(2)

1(3)

Mentioned topic

Sorted by most recent

JH

Joshua H.

CIP Coordinator

Health, Wellness and Fitness

### "Worst. Database Management Tool. Ever."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 26, 2025

I would rather trim every finger and toenail way too far into the quick before going to the beach as the Grill Master. Painful, clumsy, awkward...these are a few words CareVoyant wished people COULD call the product.

Pros

I didn't pay for it. The company I work for did. I cannot imagine having to compensate a company to use a product this badly designed.

Cons

I have worked with MANY automated database management tools...this is by far the whonkiest. Would not buy. The data entry process is clunky, tabbing to the next field will sometimes cause the cursor to jump to the menu bar, the program has MULTIPLE glitches requiring obscure user processes to correct, and it's slow. Very. Slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Debi H.

Speech Language Pathologist

Hospital & Health Care

### "Great for billing, but did not meet other needs."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 11, 2025

We gave up this program and switched over to Fusion, as it met our needs better.

Pros

It was used mainly by our billing department. They found it reliable.

Cons

It did not work well for scheduling appointments or writing therapy notes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Karina B.

Claims processing supervisor

Medical Practice

### "Claims"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 10, 2023

Medical billing - I like CV Web the best

Pros

I like the functions and features, but sometimes wish it was a bit more user friendly

Cons

I wish it was more user-friendly, Without training it can be difficult to use at times ( CV desktop mainly )

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Doreen R.

Systems Management Specialist

Hospital & Health Care

### "Benefits of Care Voyant"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 4, 2023

communication and all around picture of the client and the services we provide.

Pros

Improvement moving to web base speeds up the log in process and give us more options, being able to see a client and all services and being able to communicate with staff through the app

Cons

building of assessments and forms is complicated

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

did not have the EVV compliance needed

Reasons for choosing CareVoyant Home Care

word of mouth from other agency in Maine

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Operations Manager

Health, Wellness and Fitness

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 21, 2023

Pros

Love the new web version. It is user friendly for all.

Cons

Not knowing all the functions that I am allowed to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tonetta S.

Assistant Operations Manager

Hospital & Health Care

### "Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2023

Always get quick responses, kind, friendly support. Always updating and enhancing the product to make day to day tasks easier and more user friendly.

Pros

Always looking for ways to enhance product. Listens and incorporates as much suggestions as possible for users.

Cons

Anything on clinical notes that have repetitive information (ex. Vitals) would automatically generate in all parts of the clinical notes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Cindy W.

Business Manager

Hospital & Health Care

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2019

Top notch support!

Pros

It's an all in one software for health care agencies. Easy to use. The new Web interface is fantastic!

Cons

There isn't anything I don't like. Great product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Thank you for the 5 Star Rating and a Great Review

JG

Jean G.

Administrator

Health, Wellness and Fitness

### "Very versatile software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2019

We needed a solution with point of care documentation for private duty caregivers as well as home health disciplines. Their CareVoyant Mobile app is awesome. They also have a great solution for communication called CareVoyant Messaging. For us, a big plus was being able to build our specialty program goals and interventions right into the system.

Pros

This software has tons of features and is super flexible. If you have a non traditional set of service lines and you need done software that can run all of it, CareVoyant is a great option. My agency has home health, skilled private duty and nonmedical home care.

Cons

Set up takes time, but it's worth the effort to do it correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Ashley H.

Executive Director

Hospital & Health Care

### "Pediatric Private Duty"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 20, 2019

Pros

Great customer service. They listen to our needs and are quick implement any necessary upgrades. Very easy to use and learn.

Cons

Being one of the first companies to beta the browser scheduling system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lindsey H.

Assistant Administrator

Hospital & Health Care

### "Carevoyant "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 20, 2019

Pros

Support is helpful, they are willing to listen to our suggestions and implement new things for us.

Cons

Too many steps to complete a task. Creating charges is a very lengthy process.

Switched from

[MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/)

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Popular comparisons

[InMyTeam vs CareVoyant Home Care](https://www.capterra.com/compare/100774-215860/CareVoyant-Home-Care-vs-InMyTeam)