# Page 2 | CareVoyant Home Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CareVoyant Home Care the right Home Care solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews

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CareVoyant Home Care

4 (45)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 2 - Reviews of CareVoyant Home Care

## Showing most helpful reviews

Showing 26-45 of 45 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LE

Laurie E.  
RN  
  
Used the software for: 2+ years

### "Very easy to navigate"

September 15, 2017

4.0

Pros

Great technical support and adaptability to each account user. Easy to navigate throughout programs.

Cons

Training with new applications was fast paced and hard to follow at times. Nothing with software itself.

Review Source

SB

Steve B.  
Administrative Manager  
  
Used the software for: 2+ years

### "LTC Manager "

September 13, 2017

5.0

Pros

I enjoy the Flexibility, ability to customize forms and measurements. Ability to use both wired and wireless and on multiple devices.

Cons

No scan for medication administration.

Review Source

AS

Amanda S.  
Rn clinical director  
Hospital & Health Care  
Used the software for: 2+ years

### "CareVoyant "

October 14, 2016

4.0

Easy to use once you learn the system. Make sure you get proper training for you and your staff. The staff are all amazing people.

Pros

Staff is amazing

Cons

Would like it to be more user friendly.

Review Source

AH

Ashley H.  
Executive Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Pediatric Private Duty"

September 20, 2019

4.0

Pros

Great customer service. They listen to our needs and are quick implement any necessary upgrades. Very easy to use and learn.

Cons

Being one of the first companies to beta the browser scheduling system.

Review Source

KS

Kathy S.  
Billing and Accounting Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "CareVoyant"

September 21, 2018

3.0

They are aware of flaws and working on improving. Great people to work with. Willing to help.

Pros

Covers many areas of home care business. Support is quick and helpful. The company as a whole has great people and improving their system. They listen to the feedback.

Cons

Hard to use but they are taking the feedback to make is easier. Lack in documentation but again they are updating as requested as much as possible

Review Source

AM

April M.  
IT Manager  
Medical Practice  
Used the software for: 2+ years

### "Great company, good software product"

March 11, 2016

4.5

Pros

Owner is personable and available. Friendly and prompt customer support and innovative

Cons

I would like the product to have a few more features. When features are requested, it will often take a long time to implement, but this is often the case in this business. I also would like to have the intuitive app be a little more versatile with device options. Currently it can only run on Windows OS, but we are told this may be changing in the future.

Review Source

EW

Evan W.  
Technical support specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Versatile home care software. "

September 15, 2017

4.0

Our company has used Carevoyant for a long time and it has been quite reliable. There are many new features of this software that are in development that look promising dealing with mobile services.

Pros

There are many useful features to handle basically anything in a home Healthcare environment. Corporate staff and support are fantastic.

Cons

Documentation on the software is lacking. It can be difficult at first to learn the processes of how to do things correctly.

Review Source

AB

April B.  
CFO  
  
Used the software for:

### "Agility"

March 5, 2013

5.0

I think it is one of the best indepth products I seen for this section of the market.

Pros

Carevoyant is one of the most flexible and stable pieces of software I have had the pleasure of using, We have multiple lines of business with very different billing needs and I have been able to address all of them in Carevoyant making billing painless and easy to monitor. We have seen a drastic reduction in time and collections by using Carevoyant, allowing us to spend more time on the clients we service. In the 10 years we have used Carevoyant I can count on one hand the times I actually had an issue with the software, and the problems were minor and quickly solved, I wish all my software operated this way.

Cons

I wish we had more reporting options, a smartlist type of option to throw together quick small reports.

Review Source

JM

James M.  
COO  
Hospital & Health Care  
Used the software for: 2+ years

### "CareVoyant is wonderful!!"

September 22, 2015

5.0

Pros

The ability to incorporate multiple business lines and customization.

Cons

Not a vendor issue, but the regulatory updates that are required is over whelming at times.

Review Source

JP

Jennifer P.  
  
  
Used the software for:

### "CV Review - Cash Application"

August 14, 2014

4.0

I have been working closely with the cash applications of CV for nearly 2 years now and CV has really changed the integrity of our information for the better. I find the research of payments to be very easy and comprehensible. I would love to be able to eliminate the amount of steps to post electronically, but with increased integration with our clearinghouse planned for the near future I look forward to learning more about how that will be done. Above all else, the CV staff is very willing to work toward our goals with us and they have a genuine interest in providing an increasingly better product. As the industry grows and changes, working with a company that not only can adapt to these changes, but has a willingness to tackle issues head-on makes them a treat to work with. Thank you!

Review Source

FS

Freda S.  
  
Public Safety  
Used the software for:

### "CareVoyant works great for private home care."

December 8, 2014

4.0

Pros

CareVoyant is our scheduling, payroll, billing, and AR software for Coastal Home Care. We began using the program in 2007, and it takes care of all of our needs. It interfaces beautifully with Great Plains so that revenue is recorded automatically in our financial statements. We also use CareVoyant for our assisted living side of the operation. Its capability in census billing and cost share management is outstanding. The vendor holds and annual conference that is quite good. I highly recommend all users to attend. It's very informative.

Cons

We would like more reports, so we are customizing our own.

Review Source

TD

Toby D.  
CDCA  
Medical Practice  
Used the software for: Less than 6 months

### "Not meant for the Mental Health/AoD Community"

October 6, 2016

2.0

CareVoyant was bought to cover our other organizations that handle nursing, nursing homes, and doctor offices. When CareVoyant was applied in our setting, the MH/AoD setting, the flaws really began to come out. This software would probably be good for nursing, nursing homes, and doctor offices, but stay away if you are an MH/AoD facility.

Cons

Slow wait times for loading, especially to switch between notes manager and clinical notes manager.

Review Source

JJ

James J.  
EHR Implementation Specialist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great Work in Progress"

October 13, 2016

4.0

My company has been using this program for over 10 years, but I have just started being introduced to it. I love the new intuitive piece of the system. It's an easier interface for our direct staff.

Pros

the new intuitive interface is easy to use, the company is always welcome to new ideas and will work with you on adding to the software

Cons

the desktop can be a bit overwhelming and can be complicated to run

Review Source

CB

Christina B.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system."

September 18, 2017

4.0

Pros

Point of Care system is user friendly, fast, and efficient. Offline capabilities when no network available. Real time updates without having to manually sync. Very customizable, Friendly staff. Supports Medicare and Private Duty.

Cons

Back Office excellent but can be a bit confusing and require a lot of training. Windows based devices only. Set up is extensive however the system is pleasantly complex. Tech support and start up complicated. Wish it interfaced better with other programs.

Review Source

GG

Ganesh G.  
Analyst  
  
Used the software for:

### " Streamline your agency's workflow by integrating intake, scheduling, clinical and billing with user"

July 16, 2014

5.0

Great software. CareVoyant for Home Care is a fully-integrated clinical, financial & business intelligence solution, allowing you to improve patient care, maintain compliance, and manage your agency with one solution.

Review Source

CC

Cheri C.  
Billing Specialist  
  
Used the software for:

### "Love love it"

October 13, 2016

2.0

Love it, been using the software for over 4 years. Customer service is great. Everyone in the company is very friendly and helpful

Review Source

DC

Deanna C.  
  
  
Used the software for:

### "Good Product"

October 14, 2016

4.0

So far this has been a good product. I have been using it for a year and have learned a lot. Always good support when needed.

Review Source

RL

Rebecca L.  
  
  
Used the software for:

### "Fairly New User"

October 14, 2016

4.0

I still have a lot to learn. Many different options available within the system and the ability to customize.

Review Source

DC

Deanna C.  
Scheduling Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ok product"

September 15, 2017

4.0

Pros

It has lots of abilities that can be used. I have only been using this product for about 2 years and this is one of many softwares I have used.

Cons

I wish it could be set up more for extended hourly nursing. I wish some of the screens could be bigger

Review Source

CC

Cheri C.  
Billing Specialist  
  
Used the software for:

### "Worked with this software for almost 4 years. "

October 22, 2015

4.0

CareVoyant employees are always willing to help with anything.

Review Source

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