# TherapyCharts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TherapyCharts Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/100775/TherapyCharts --- # TherapyCharts Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TherapyCharts ## What is TherapyCharts? Designed for mental health professionals. Includes full access to Wiley PracticePlanners - treatment, note, & homework planners. All the information you need is usually within one or two clicks away. Fully HIPAA secure. 100% web-based system. Access your patient records and notes from any computer in any location; no software to install; no back-up hardware to maintain. Apple, Windows, Linux. All are welcome. Focus on your practice, not your technology. ## What is TherapyCharts used for? [Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $37.5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TherapyCharts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therapycharts.com&name=TherapyCharts) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TherapyCharts 2.3 (18) VS. [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting Price $37.5 Flat Rate, Per Month Starting Price $89 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.8 (16) Ease Of Use 4.5 (77) Value For Money 2.6 (9) Value For Money 4.5 (71) Customer Service 1.8 (16) Customer Service 4.6 (75) ## TherapyCharts alternatives [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about TherapyCharts Overview ### Which roles and teams benefit most from TherapyCharts? TherapyCharts is most used by therapists, psychologists, clinical social workers, and other behavioral health clinicians who need to manage documentation, treatment plans, scheduling, and client records efficiently. Practice owners, CEOs, administrators, and office operations leaders benefit from streamlined billing, oversight, and coordination workflows across private practices and clinical teams. Answer based on 15 reviews Overview ### What company size and specific industries is TherapyCharts built for? TherapyCharts is designed for behavioral and mental health professionals, including psychologists, social workers, therapists, and counselors. It is best suited for practices and organizations in the behavioral health and mental health sectors that need software built for these types of care providers. Features and Usability ### What are the key features of TherapyCharts? TherapyCharts offers HIPAA compliance and reminders as core features, plus appointment scheduling, confirmations/reminders, and compliance tracking for practice operations. It also includes EMR/EHR, initial assessments, treatment planning, medication management, and medical billing, with support for single-provider and multi-provider practices. Pricing ### How much does it cost and what fees or limitations are included? TherapyCharts starts at $37.5 per month with the Student plan for one user account. The Part-Time plan costs $55 per user per month, and the Full Time plan costs $75 per user per month. Student includes 25 appointments and 35 active patients; Full Time includes unlimited active patients and appointments. Getting Started and Support ### What training and onboarding options does TherapyCharts offer? TherapyCharts provides in person training and documentation to help teams get started. In person sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and common tasks. Getting Started and Support ### What customer support options does TherapyCharts offer? TherapyCharts provides chat support for users who need help with the product. No reviewer feedback about support experience is available, so response speed, helpfulness, and common service issues cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling Schedule appointments via a calendar Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Employee Management Track employee schedules, availability, and performance across projects and tasks EMR/EHR Create and securely store digital patient records For Psychiatrists Must serve psychiatrists/psychiatric practices TherapyCharts 13 features Schedule appointments via a calendar Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Must serve psychiatrists/psychiatric practices Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Timed notification for any upcoming task, deadline, appointment, or activity Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 3.1 (10) 3.1 Based on 10 reviews ## Pricing Value for money 2.6 (9) [View pricing plan details](https://www.capterra.com/p/100775/TherapyCharts/pricing/) Student $37.50 Flat Rate,Per Month It includes: - 25 Appointments - 35 Active Patients - Access to Wiley Practice Planner Series Part-Time $55.00 Per User,Per Month It includes: - 85 Active Patients - Access to Planner Series - Admin Control - Zero Cost for Non-Clinician Users Full Time $75.00 Per User,Per Month It includes: - Admin Control - Full Access to Planner Series - Unlimited Active Patients - Unlimited Patient Appointments - Zero-Cost for Non-Clinician Users Value for money 2.6 (9) 2.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.8 (16) 1.8 Based on 16 reviews ## User reviews Overall rating 2.3 Based on 18 reviews Filter by rating 5(3) 4(2) 3(2) 2(2) 1(9) Mentioned topic Sorted by most recent AF Angela F. Clinician Mental Health Care ### "If You May Cancel, Don't Sign Up - They Won't Let You & Lie" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 23, 2020 It's a joke! Pros There was nothing I liked about it - it was all a joke. And Customer Services - forget about it, they don't exist. Cons Customer services is non existence - they don't do anything. Moss systems will let you delete clients you create to practice - not them. You got to call to get them deleted. They will not cancel if you try to cancel and will tell you different stories depending on who you talk to. It's been over a 1 week and I have still not received a refund, as well as any emails to verify cancelation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Private Practice Mental Health Care ### "Therapy Charts is an all inclusive EMR solution for therapists!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 28, 2018 Therapy Charts is a convenient all inclusive EMR solution for a mental health professional. Pros Therapy Charts is an all-inclusive EMR solution for mental health therapists. It is HIPPA compliant to insure client privacy. The software includes progress note templates that help with time management. It also includes a voice recognition feature that helps cut down on note taking time so dictation is easy! Cons I would like Therapy Charts to integrate a client payment solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kristen L. Clinical Coordinator Health, Wellness and Fitness ### "Great app!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 29, 2018 Pros Very helpful to organize documenting system. Cons I do not have anything I like least about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VP VICTORIA P. CEO Hospital & Health Care ### "Poor customer services" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2018 Therapycharts has the worst customer services. I was charged for a software i was not allowed to use. Pros Treatment planners were easy to use. It was nice to have it but too expensive. Cons Password reset. It was impossible to get help from customer services to reset the password. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA SR A. Clinical social worker ### "Terrible terrible not existent customer service. Do not sign up for this product." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 25, 2018 Pros Thorough treatment plan options and reminders in place for review of treatment plans. Confidentiality seems to be highly respected. Cons I have been trying for over a month to get a response from therapy charts to close my account after trying it for a BRIEF period of time (a day). I have sent four or five emails via their feedback method requesting that my account be cancelled and have not only heard nothing in return but have also had another month charged to my credit card. There seems to be no way to get in contact with anyone. While the product itself may have its strong points the lack of customer service simply does not make it worth it . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Psicóloga ### "Excellent, is a wonderful and efficient medical health record and treatment planning." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2018 Pros I like most is what offers a pleasant and economical way to manage my patient records, keep the day with best practices and keep up with insurance claim requirements. Cons I like the least is that treatment planning by the specialist is often not successful, but it is pertinent to change some things and make adjustments. This function of adjusting to planning even from my perspective is not so clear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Clinical Psychologist ### "No response from customer service. Feeling ripped-off" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 25, 2017 I am able to store and access information about patients in a reliable fashion from most platforms. They just do not have a company ethic of customer service. Even technical questions and problems have been ignored. They did a good job of getting me set up a few years ago, but no response from them since then. Pros It is fairly intuitive and I like the practice planners. Once one retires there is to be a greatly reduced rate so that your records are available, but you have some limited access. Cons There has been no response from customer service. I asked to switch to a retired status. Instead, a got a bill for 6 months of full-time usage. When I use their message system to follow-up, no one gets back to me. When I call, the person I need to speak with is unavailable and will return my call. I am still waiting on that call. About ready to try BBB and other state and federal consumer remedies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WG Whitney G. Therapist Mental Health Care ### "Portable and professional EMR." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 18, 2017 Pros I LOVE that Wiley Planners are already included. The cloud is nice, as I work from a Mac. The system is user friendly. I like how clean and thorough the treatment plan and note is produced. Cons Medicaid does not like this software, at least in my area. The CCA is not comprehensive enough. I do not like that the date that auto populates for the treatment plan is the day you create the treatment plan. should be defaulted to 6 months - 1 year out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nancy H. Therapist Mental Health Care ### "Terrible customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 19, 2017 Consistently poor customer service. No return calls, no one to answer the phone and when I did get a hold of Lisa Farmer, in of the owners, I was treated like I did not know what I was talking about. I had to sent screenshots to her to get my message heard. I finally left and they haven't even responded to me in getting payment for the storage option. The worse Pros The treatment planner Cons Lack of customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michelle M. Owner Hospital & Health Care ### "Bad customer service" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 20, 2016 Although the treatment plans were very valuable and thorough they were cumbersome. I would have appreciated the ability to have things carry over from session to session. The customer service was horrible and the user interface was difficult to work with. Pros Thorough treatment plans Cons Customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2016 We are sorry that you felt that you did not receive the customer service that you were expecting. Most users use our feedback mechanism to talk with our staff with great results. Had you submitted your question we could have directed you to the setting that allows a progress note to populate from the previous version which saves a lot of our users time in typing up their notes. Thank you for giving us the opportunity to work with you and for your forthright comments we will use them to improve! [View all Reviews](https://www.capterra.com/p/100775/TherapyCharts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.