# TherapyCharts Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TherapyCharts Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/100775/TherapyCharts

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# 

 TherapyCharts Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TherapyCharts

## What is TherapyCharts?

Designed for mental health professionals. Includes full access to Wiley PracticePlanners - treatment, note, & homework planners. All the information you need is usually within one or two clicks away. Fully HIPAA secure. 100% web-based system. Access your patient records and notes from any computer in any location; no software to install; no back-up hardware to maintain. Apple, Windows, Linux. All are welcome. Focus on your practice, not your technology.

## What is TherapyCharts used for?

[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$37.5

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TherapyCharts

2.3 (18)

VS.

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$37.5

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.8 (16)

Ease Of Use

4.4 (2,809)

Value For Money

2.6 (9)

Value For Money

4.3 (1,882)

Customer Service

1.8 (16)

Customer Service

4.4 (2,402)

## TherapyCharts alternatives

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Employee Management

Track employee schedules, availability, and performance across projects and tasks

EMR/EHR

Create and securely store digital patient records

For Psychiatrists

Must serve psychiatrists/psychiatric practices

TherapyCharts 13 features

Schedule appointments via a calendar

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Must serve psychiatrists/psychiatric practices

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Timed notification for any upcoming task, deadline, appointment, or activity

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

3.1 (10)

3.1

Based on 10 reviews

## Pricing

Value for money

2.6 (9)

[View pricing plan details](https://www.capterra.com/p/100775/TherapyCharts/pricing/)

Student

$37.50

Flat Rate,Per Month

It includes:

-   25 Appointments
-   35 Active Patients
-   Access to Wiley Practice Planner Series

Part-Time

$55.00

Per User,Per Month

It includes:

-   85 Active Patients
-   Access to Planner Series
-   Admin Control
-   Zero Cost for Non-Clinician Users

Full Time

$75.00

Per User,Per Month

It includes:

-   Admin Control
-   Full Access to Planner Series
-   Unlimited Active Patients
-   Unlimited Patient Appointments
-   Zero-Cost for Non-Clinician Users

Value for money

2.6 (9)

2.6

Based on 9 reviews

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## Support, customer service and training options

Customer Service

1.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.8 (16)

1.8

Based on 16 reviews

## User reviews

Overall rating

2.3

Based on 18 reviews

Filter by rating

5(3)

4(2)

3(2)

2(2)

1(9)

Mentioned topic

Sorted by most recent

AF

Angela F.

Clinician

Mental Health Care

### "If You May Cancel, Don't Sign Up - They Won't Let You & Lie"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 23, 2020

It's a joke!

Pros

There was nothing I liked about it - it was all a joke. And Customer Services - forget about it, they don't exist.

Cons

Customer services is non existence - they don't do anything. Moss systems will let you delete clients you create to practice - not them. You got to call to get them deleted. They will not cancel if you try to cancel and will tell you different stories depending on who you talk to. It's been over a 1 week and I have still not received a refund, as well as any emails to verify cancelation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Private Practice

Mental Health Care

### "Therapy Charts is an all inclusive EMR solution for therapists!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 28, 2018

Therapy Charts is a convenient all inclusive EMR solution for a mental health professional.

Pros

Therapy Charts is an all-inclusive EMR solution for mental health therapists. It is HIPPA compliant to insure client privacy. The software includes progress note templates that help with time management. It also includes a voice recognition feature that helps cut down on note taking time so dictation is easy!

Cons

I would like Therapy Charts to integrate a client payment solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kristen L.

Clinical Coordinator

Health, Wellness and Fitness

### "Great app!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 29, 2018

Pros

Very helpful to organize documenting system.

Cons

I do not have anything I like least about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

VICTORIA P.

CEO

Hospital & Health Care

### "Poor customer services"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 4, 2018

Therapycharts has the worst customer services. I was charged for a software i was not allowed to use.

Pros

Treatment planners were easy to use. It was nice to have it but too expensive.

Cons

Password reset. It was impossible to get help from customer services to reset the password.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

SR A.

Clinical social worker

### "Terrible terrible not existent customer service. Do not sign up for this product."

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 25, 2018

Pros

Thorough treatment plan options and reminders in place for review of treatment plans. Confidentiality seems to be highly respected.

Cons

I have been trying for over a month to get a response from therapy charts to close my account after trying it for a BRIEF period of time (a day). I have sent four or five emails via their feedback method requesting that my account be cancelled and have not only heard nothing in return but have also had another month charged to my credit card. There seems to be no way to get in contact with anyone. While the product itself may have its strong points the lack of customer service simply does not make it worth it .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Psicóloga

### "Excellent, is a wonderful and efficient medical health record and treatment planning."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 7, 2018

Pros

I like most is what offers a pleasant and economical way to manage my patient records, keep the day with best practices and keep up with insurance claim requirements.

Cons

I like the least is that treatment planning by the specialist is often not successful, but it is pertinent to change some things and make adjustments. This function of adjusting to planning even from my perspective is not so clear.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Clinical Psychologist

### "No response from customer service. Feeling ripped-off"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 25, 2017

I am able to store and access information about patients in a reliable fashion from most platforms. They just do not have a company ethic of customer service. Even technical questions and problems have been ignored. They did a good job of getting me set up a few years ago, but no response from them since then.

Pros

It is fairly intuitive and I like the practice planners. Once one retires there is to be a greatly reduced rate so that your records are available, but you have some limited access.

Cons

There has been no response from customer service. I asked to switch to a retired status. Instead, a got a bill for 6 months of full-time usage. When I use their message system to follow-up, no one gets back to me. When I call, the person I need to speak with is unavailable and will return my call. I am still waiting on that call. About ready to try BBB and other state and federal consumer remedies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WG

Whitney G.

Therapist

Mental Health Care

### "Portable and professional EMR."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

September 18, 2017

Pros

I LOVE that Wiley Planners are already included. The cloud is nice, as I work from a Mac. The system is user friendly. I like how clean and thorough the treatment plan and note is produced.

Cons

Medicaid does not like this software, at least in my area. The CCA is not comprehensive enough. I do not like that the date that auto populates for the treatment plan is the day you create the treatment plan. should be defaulted to 6 months - 1 year out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nancy H.

Therapist

Mental Health Care

### "Terrible customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 19, 2017

Consistently poor customer service. No return calls, no one to answer the phone and when I did get a hold of Lisa Farmer, in of the owners, I was treated like I did not know what I was talking about. I had to sent screenshots to her to get my message heard. I finally left and they haven't even responded to me in getting payment for the storage option. The worse

Pros

The treatment planner

Cons

Lack of customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michelle M.

Owner

Hospital & Health Care

### "Bad customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 20, 2016

Although the treatment plans were very valuable and thorough they were cumbersome. I would have appreciated the ability to have things carry over from session to session. The customer service was horrible and the user interface was difficult to work with.

Pros

Thorough treatment plans

Cons

Customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2016

We are sorry that you felt that you did not receive the customer service that you were expecting. Most users use our feedback mechanism to talk with our staff with great results. Had you submitted your question we could have directed you to the setting that allows a progress note to populate from the previous version which saves a lot of our users time in typing up their notes. Thank you for giving us the opportunity to work with you and for your forthright comments we will use them to improve!

[View all Reviews](https://www.capterra.com/p/100775/TherapyCharts/reviews/)

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