2Ship Solutions

2Ship

4.5 / 5 23 reviews

Who Uses This Software?

Home office, Small business users, enterprise, Distribution Centers to 3PL's


Average Ratings

23 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 2Ship Solutions
  • www.2ship.com/
  • Founded 2004
  • Canada

About 2Ship

Break free from shipping in the dark 2Ship is an online, multi carrier shipping platform built for business. Relieve your stress around deciding which carrier's service you should choose for every shipment. We love to ship and we know you'll love 2Ship too!


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2Ship Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

2Ship Reviews Recently Reviewed!


Amazing software that helped us connect with outside vendors and streamlined our deliveries.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 2Ship being a cloud based software allows us to upload our shipping requests for our vendors to process. With all shipping priorities preset by us, our vendors do not need to second guess which courier to pick and at which service level. It was quick and easy to train our vendors.

Cons: The site adds new features quite often and sometimes it's hard to keep up with the new features. It would be nice to be notified of expected updates to the site.

Overall: Improved communication with our vendors and more efficient flow of deliveries.

Vendor Response

by 2Ship Solutions on March 01, 2018

"Thank you for the great feedback Conrad. The new 2Ship interface will alert you and all users to new messages posted in your Message Board. This is now active and where all new features will be communicated to our customers. We'll also be posting tips and tricks and did you knows to keep you in the loop.

We do post monthly ""Uncover & Discover"" online webinars in our training course calendar. These spotlight new features, new updates and other tips and tricks. "

Very good transportation solution with excellent customer service

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The 2ship TMS is easy to use and easy to navigate. The platform offers smooth operations for both office and warehouse operations. If something goes wrong, their live help support button is very useful and the team responds withing minutes.

Cons: I would say that any issues we have had were resolved or are being added as future enhancements. If I were to point out 1 thing I least like about the system, it would be having to use Internet Explorer as the default browser.

Vendor Response

by 2Ship Solutions on March 01, 2018

Thank you for the wonderful feedback Mark, and we are happy to let you know that 2Ship's new interface works across all browsers. So does our new browser plugin for auto-print and auto-weight reading

Handle almost 100% of our shipping needs

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely easy to use, which made training users almost painless. The Third party Billing Capabilities work vey will.

Cons: Speed can be slow sometimes. Download of data back into our system occasionally misses marking shipments as being shipped.

Vendor Response

by 2Ship Solutions on March 01, 2018

Hi Rick and thanks for the feedback! We will talk to the integration team and add the end of day reconciliation request to your integration which is now built to catch any missed orders throughout the day.
We can also look at the speed issue with you and see if its consistent with specific times of day and also test whether or not there is something going on within your local internet at those times that may slow down the traffic.

Capterra-loader

Using 2Ship makes shipping our small packages easy and affordable.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use. The site stores frequently used addresses. The rates are deeply discounted compared to UPS.

Cons: We have scheduling issues sometimes. When scheduling ground pick-ups, there is sometimes a lag between when the pick-up is scheduled and when FedEx comes to pick up. They often do not come the next day, but rather the day after that.

Overall: Deeply discounted rates.

Wish we would have found 2Ship sooner! What a time-saver!

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What a difference! When we first integrated to 2Ship we were blown away by the ease of our order fulfillment! We got more than we bargained for with our customer service department as well. Everything was neat and tidy and together.

Cons: If I had to choose a problem it would be that the software isn't available for Mac computers. We would like to convert over to all Mac products at some point.

Overall: Saved time and headaches from using UPS software directly. Also loved having any problems with an order all together in 2Ship. Made our customer experience much improved!

Vendor Response

by 2Ship Solutions on March 01, 2018

Laura, we have great news for you. You can use 2Ship on a MAC today. The auto-print and auto-scale plugin works on a MAC too! Let the conversion begin and please let us know if you need any help.

Capterra-loader

I have been working with 2Ship for the past 2 years.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2Ship provides excellent service along with an easy to use system. The system has allowed me to cut down my processing time with Canada Post as the program has been integrated and the customer now enters their own address. No more typo's

Cons: Learning a new system takes time. The functionality of the system does not match the old 100%. I am learning how to make things look as we want them to.

Overall: Excellent support staff. If there is an issue I don't have to figure it out on my own.t

Capterra-loader

Excellent easy to use e-commerce platform.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I liked most about this software was how easy it was to get started. The customer service helped me every step of the way to make our website perfect.

Cons: A small thing that can be approved to the 2ship platform is adding themes and plugins. Other than that I have no issues.

Vendor Response

by 2Ship Solutions on March 01, 2018

Thanks Dylan for your feedback. We do have a great Ecom solution but we believe you are not using it for your storefront today. We are really just your shipping plugin for your ecommerce business but we would love to show you what our 2Ship Ecom could do to improve your front end store and customer experience.
We have a great webstore builder which allows for an unlimited number of themes and flavours for your webstore.

This software is the best thing that could have happened from a logistics perspective to my company.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to see so many options at the same time for shipping. It's also great having the system automatically produce all our customs paperwork and BOLs at the touch of a button!

Cons: To be honest I'm yet to run into any real negatives with this platform. From the savings to the service it's all been good so far!

Easy system to work with .

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: not complicated and friendly use and does the job we need to do . Easy to complete a shipment and print all the labels needed.

Works well and easy to use

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it gives me my options clearly and I know exactly what I'm paying for what service.

Cons: It take too many steps to set up a pickup for same day. Also, if the pickup does not go through, it doesn't tell us.

Makes shipping easy for us; all couriers in one place for pricing, tracking and reports!!

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast price comparison between my carriers. All of our shipping histroyu is one place. The support team are fast and friendly.

Cons: It's really a good thing, but it takes a while to know all of the features and functionality of the software. So I guess that means I have to take a bit of time to wrap my head around all that it can do and how to do it.

Overall: I save money, I save time, I feel in much better control of my shipping situation.

Its great we can shop multiple carries instantly

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time by allowing our shippers to get a number of quotes at once. Saves cost in our warehouse operations as we are able easily select the best rate quickly.

Overall: Reduced cost

Very positive, great customer support

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, user friendly, cloud based. When we asked for customization the request was completed very efficiently. Great value for the money

Cons: Sometimes longer than usual respond time. Some minor issue with integration, which were quickly addressed

Vendor Response

by 2Ship Solutions on March 01, 2018

Thanks Viktor and great to hear that our customer service team is on top of anything that may pop up.

easy to use. give you lots of analytic info to make better decisions. great costing tool

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very flexible for users in different departments. Cost easy to review shipments for cost saving. I can use it across all platforms globally.

Cons: 1) speed is slow some times ( should also add speed depending on internet access)

2) words on screen is sometimes small ( not on new update. Wording is larger)

Support is awesome! give very quick answers

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The presentation of the software is very attractive and above all very simple to grasp. It's fast enough to understand the operation and the result of the tariffs by carrier is very precise

Cons:

Also, there is an improvement to be done regarding the management of customer transport accounts so that we can know quickly whether the customer has an account or not

Overall: reduced transportation costs

The best shipping software we've come across and it's an integral part of our business.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Instant quotes that are extremely competitive. Also getting all the paperwork pop up the way it does makes this system idiot proof

Overall: Everything we have used has been perfect and there is honestly nothing we would change.

It gets the job done!

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a great platform for working with the shipping companies indirectly, where I don't have to personally talk to UPS, or FedEx, or any other companies

Cons: It could be more user friendly. The use of it could be more step by step, as opposed to uploading data, then backtracking, then sometimes having to call customer support, etc

Vendor Response

by 2Ship Solutions on March 01, 2018

Thanks Jared for your response. We're happy to say that once Phase 2 goes ahead and we get your order system integrated with 2Ship, the back and forth of exporting and importing data between the 2 systems will be a thing of the past. InteGr8 will bring the automation you are looking for once you are ready to get integrated.

If there is anything else outside of the flow of order information that you feel could be improved we are all ears. We welcome anything that would improve our platform and our customer's experience.

easy to use, intuitive

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fast, easy to use, we had no problems. Works smoothly, no glitches on our end. very self explanatory.

Overall: fast, easy to use, no problems. Easy to show someone else how to use.

overall a good software with very fast customer support.

Feb 22, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: the high number of functionalities, using 2ship as a global tool, using 2ship also for a smaller carrier.

Cons: sometimes the speed.

Very Easy to Use

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple yet functional,we love it when we are rushing to get everything out at the end of the day.

Cons: Customization on shipping labels,I wish I had more options when it comes to customizing the shipping labels.

Overall: I had more time to do other things with all the time it saved me

2Ship Shipping Software

Feb 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I signed up to this software to minimize my costs in shipping. I needed a tool that would offer multi carrier shipping options that gives me choice. This solution is free to use and it offers more options but free works for me. Its easy to use with great customer service.

http://www.2shipshippingsoftware.ca/shipping-software-for-free.html

Easy to use and convenient

Feb 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality is well built and connected with the shipping carriers. It's very important that the the carriers and 2Ship work well, they do.

Cons: The interface can sometimes be tricky for new users. After help from their support staff, it very easy to use as they explain features you didn't even expect.

My experience with 2Ship has been great, they are helpful and quick to respond.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: New using the software but it seems user friendly and there is great support with live chat or phone correspondence.