# 2Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 2Ship the right Shipping solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100796/2Ship/reviews --- 2Ship 4.5 (64) [View alternatives](https://www.capterra.com/p/100796/2Ship/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 2Ship Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews EB Elizabeth B Merchandise ManagerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I liked the functionality of being able to see all the carrier options for any specific shipment.“ June 9, 2023 RD Roger D ERP DirectorPlastics, 51 - 200 employeesUsed the software for: 6-12 months. “Managing 2Ship from Business Central via Insight Works Dynamic Ship has been the most challenging since we need to rely on Insight Works to address any challenges that come up in 2Ship.“ June 5, 2023 KH Kyle H Marketing DirectorWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “We really appreciate the integrations with label printers and weight scales.“ June 12, 2023 KH Kyle H Marketing DirectorWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall we've been happy with the solution and how it's made the shipping process more efficient.“ June 12, 2023 CH Conrad H Operations ManagerPrinting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We do have an old school backup plan if 2Ship breaks down, but luckily it has never failed us.“ April 30, 2020 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Donna C. Vice President, Human Resources & Administration Used the software for: 2+ years ### "Using 2Ship makes shipping our small packages easy and affordable." March 19, 2018 5.0 Deeply discounted rates. Pros Easy of use. The site stores frequently used addresses. The rates are deeply discounted compared to UPS. Cons We have scheduling issues sometimes. When scheduling ground pick-ups, there is sometimes a lag between when the pick-up is scheduled and when FedEx comes to pick up. They often do not come the next day, but rather the day after that. Review Source RD Roger D. ERP Director Plastics Used the software for: 6-12 months ### "Incorporating EShip into Microsoft Business Central" June 5, 2023 4.0 2Ship has made it easier and quicker to request pickups and deliver LTL and FTL Shipments. Pros The ability to charge Customer FTL and LTL for Carrier Charges is the most important feature. Cons Managing 2Ship from Business Central via Insight Works Dynamic Ship has been the most challenging since we need to rely on Insight Works to address any challenges that come up in 2Ship. The 2Ship Errors that are revealed in Insight Works are too vague for user dissemination. Alternatives considered [Banyan](https://www.capterra.com/p/171623/Banyan/) Reason for choosing 2Ship More of our Carriers were already setup in 2Ship. Review Source EL Elaine L. Invoicing & Logistics Wholesale Used the software for: 1-2 years ### "april 2020" April 27, 2020 3.0 Pros I can compare different carriers prices. We could adjust some aspects to fit us. Cons It seems to be down more often lately. Review Source Response from 2Ship Solutions May 12, 2020 Thank you Elaine for your great review, we are so happy that you are using all modes of transportation in 2Ship! We love that you love shipping all modes of transport from parcels for courier to skids/pallets for LTL under one interface in 2Ship. Regarding your comment, we noticed you reached our support and that your carrier web service was down and thankfully was up again within a short time frame. We are reliant on the carrier's web connections, so if they are down, there wouldn't be much we can do. We're pretty excited that we've helped streamline your shipping workflow by integrating into your WMS previously and now into Netsuite. EB Elizabeth B. Merchandise Manager Retail Used the software for: 6-12 months ### "Easy to navigate and User Friendly" June 9, 2023 5.0 We were looking for a shipping solution that was compatible with our ERP system. We would like to explore more of the 2Ship feautures Pros I liked the functionality of being able to see all the carrier options for any specific shipment.We can easily get more carriers set up with 2Ship and also have the ability to use LTL shipments.The ability to close shipments at the end of the day and also to easily schedule pickups within the same system. Cons The only downside that I've experienced is that we cannot easily search and individual that we are shipping to. We would need a Sales Order or PO number to get to a particular shipment. Review Source Response from 2Ship Solutions July 13, 2023 Thank you Elizabeth for taking the time to review. We are thrilled that you are enjoying the streamlining of your LTL freight shipments and that you can see all the carrier options under one 2Ship user interface. We are proud of the manifesting and managing pickups functions and glad you are taking advantage. 2Ship shines when it comes to improving workflow automation when integrated into ERP's and WMS' We have robust search functions, however, the search function is based on what is mapped in the integration and we can definitely look at offering more fields if you require. Mary-Ann M. Owner Used the software for: 1-2 years ### "I have been working with 2Ship for the past 2 years. " March 13, 2018 5.0 Excellent support staff. If there is an issue I don't have to figure it out on my own.t Pros 2Ship provides excellent service along with an easy to use system. The system has allowed me to cut down my processing time with Canada Post as the program has been integrated and the customer now enters their own address. No more typo's Cons Learning a new system takes time. The functionality of the system does not match the old 100%. I am learning how to make things look as we want them to. Review Source Dylan N. Sales & Marketing Chemicals Used the software for: 6-12 months ### "Excellent easy to use e-commerce platform. " February 12, 2018 5.0 Pros What I liked most about this software was how easy it was to get started. The customer service helped me every step of the way to make our website perfect. Cons A small thing that can be approved to the 2ship platform is adding themes and plugins. Other than that I have no issues. Review Source Response from 2Ship Solutions March 1, 2018 Thanks Dylan for your feedback. We do have a great Ecom solution but we believe you are not using it for your storefront today. We are really just your shipping plugin for your ecommerce business but we would love to show you what our 2Ship Ecom could do to improve your front end store and customer experience. We have a great webstore builder which allows for an unlimited number of themes and flavours for your webstore. Adrián P. Customer Service and Support Agent Airlines/Aviation Used the software for: 6-12 months ### "Ask for better rates to better shipping" August 3, 2021 4.0 When I need to ship some package from or to my country, is a powerful tool to use and to get the best rates and secure shipping all over the world. Pros The most important feature of this soft is to give us the best rate for shipping almost anything we need to put over a ship. It has a great design and is easy to use too. Cons They don't have many languages ​​other than English for customer service or support. But, thats a simple task to improve. Review Source Response from 2Ship Solutions May 30, 2023 Thank you Adrian for your review; we do appreciate your feedback! We are delighted that you are pleased with the functionalities and the ease of use. 2Ship user interface can switch on the fly from English to 15 different languages and we would love to show it next time you are in 2Ship, hit the live chat button and we'll share VR Verified Reviewer Distribution Center Manager - Delta, British Columbia Food & Beverages Used the software for: 1-2 years ### "2 SHIP" October 2, 2018 4.0 good freight rate selection Pros user friendly, and easy to train staff how to use it. Cons can't cancel an order the next day when the shipment did not leave the following day Review Source VR Verified Reviewer Field Application Engineer Computer Software Used the software for: 1-2 years ### "2Ship End User Review" October 2, 2018 5.0 As a remote resource for my company I need to take care of shipping requested by myself vs using the corporate shipping team. This tool cut the time by more the half once my account was fully initialized. I was able to complete a quick turnaround for a very important shipment to a client at the end of the day, which without this product I would have probably missed the deadline for getting the package shipped. Pros The process was great. Entering the details for the shipment and getting the final shipping labels happened quickly and effortlessly. Cons Initial set up was not very straight forward, Review Source Response from 2Ship Solutions October 25, 2018 Thank you for a fantastic review and hope that you are enjoying that extra time since 2Ship Solution cut your work in half! We are happy to share that we have online training videos and online calendar to book for training sessions so that new users can have great experience learning the basics VR Verified Reviewer VP of Operations and Co-Owner Consumer Services Used the software for: 1-2 years ### "This software is the best thing that could have happened from a logistics perspective to my company." March 19, 2018 5.0 Pros I love being able to see so many options at the same time for shipping. It's also great having the system automatically produce all our customs paperwork and BOLs at the touch of a button! Cons To be honest I'm yet to run into any real negatives with this platform. From the savings to the service it's all been good so far! Review Source HJ Harpreet J. Facilities Coodinator Telecommunications Used the software for: 1-2 years ### "2 ship" October 3, 2018 3.0 COuld be better Pros It is low maintenance and clean on screen Cons Error, lock outs, addresses not being saved. Not easy to add addresses and commodities. Review Source Response from 2Ship Solutions October 25, 2018 Thank you for your feedback Harpreet, we are sorry for your recent experience and strive to make our platform the very user friendly. We would love the opportuity to get on a call and review those experiences indicated and help you correct them. Please also note that you have Kerrie Duchene and Kim Church from Blackberry who can assist you which are designated internal resources. Please utilize them as they are very familiar with 2Ship. AT Adrian T. Shipping Suprevisor Printing Used the software for: 2+ years ### "I would recommend the 2ship page to everyone." April 27, 2020 5.0 I like to use 2ship because I know I can ship my items in a timely fashion, and get great rates. Pros I liked that you have multiple sources to choose from. The system is very easy to use. Cons not really anything that I don't like about the software . Review Source Response from 2Ship Solutions May 12, 2020 Thank you Adrian for your excellent review, we are so happy that you are using all modes of transportation in 2Ship! We love that you love shipping all modes of transport from parcels for courier to skids/pallets for LTL under one interface in 2Ship. ES Erin S. Asset Analyst Telecommunications Used the software for: 2+ years ### "Easy to use software, meets our business needs" October 2, 2018 5.0 Pros I like the design and layout of the software and it is fluid and easy to use. Cons NA Review Source MA Michel A. Owner Used the software for: 1-2 years ### "Works well and easy to use" February 19, 2018 5.0 Pros I love that it gives me my options clearly and I know exactly what I'm paying for what service. Cons It take too many steps to set up a pickup for same day. Also, if the pickup does not go through, it doesn't tell us. Review Source JR Jamie R. Manager Retail Used the software for: 1-2 years ### "Great Product" October 2, 2018 5.0 Pros Ease of use, multiple shipping options based on your needs. Cons Sometimes we have network glitches where the orders are not sent over 100% accurate so need to be adjusted in 2ship Review Source DP David P. consultant Used the software for: 2+ years ### "easy to use. give you lots of analytic info to make better decisions. great costing tool" April 6, 2018 5.0 Pros very flexible for users in different departments. Cost easy to review shipments for cost saving. I can use it across all platforms globally. Cons 1) speed is slow some times ( should also add speed depending on internet access) 2) words on screen is sometimes small ( not on new update. Wording is larger) Review Source TA Tony A. director Food Production Used the software for: 6-12 months ### "QSB" July 3, 2019 4.0 Pros the ease my orders filter to the software, and autofullfill in the ship screen Cons that troubles with carriers and that I still have to contact them directly. pickups not happening on time or not understanding their schedules. having to contact each indivudally. dicom being the worse to deal with Reason for choosing 2Ship done before my time Review Source JG Jared G. CEO Food Production Used the software for: Less than 6 months ### "It gets the job done!" February 12, 2018 4.0 Pros It's a great platform for working with the shipping companies indirectly, where I don't have to personally talk to UPS, or FedEx, or any other companies Cons It could be more user friendly. The use of it could be more step by step, as opposed to uploading data, then backtracking, then sometimes having to call customer support, etc Review Source Response from 2Ship Solutions March 1, 2018 Thanks Jared for your response. We're happy to say that once Phase 2 goes ahead and we get your order system integrated with 2Ship, the back and forth of exporting and importing data between the 2 systems will be a thing of the past. InteGr8 will bring the automation you are looking for once you are ready to get integrated. If there is anything else outside of the flow of order information that you feel could be improved we are all ears. We welcome anything that would improve our platform and our customer's experience. aZ andy Z. mgr Retail Used the software for: 6-12 months ### "easy to use, intuitive" March 16, 2018 5.0 fast, easy to use, no problems. Easy to show someone else how to use. Pros fast, easy to use, we had no problems. Works smoothly, no glitches on our end. very self explanatory. Review Source nC nicky C. Research project manager Machinery Used the software for: Less than 6 months ### "Great software" July 2, 2019 5.0 great experience. Staff are always so helpful when I contact them Pros A record of all your shipments are in one place especially if you use more than one courier company Cons Doesn't have the option to set up a return shipment when you send a shipment Review Source AD Anmol D. CEO Apparel & Fashion Used the software for: Less than 6 months ### "Easy to use and convenient" February 19, 2018 4.0 Pros The functionality is well built and connected with the shipping carriers. It's very important that the the carriers and 2Ship work well, they do. Cons The interface can sometimes be tricky for new users. After help from their support staff, it very easy to use as they explain features you didn't even expect. Review Source KZ Kevin Z. Software Developer Consumer Electronics Used the software for: Less than 6 months ### "2Ship - look up shipping address" October 2, 2018 5.0 Pros The software was easy to navigate and intuitive to use. Cons It cannot pull-in information directly from my company directly, but I had to manually enter them during 1st time setup. Review Source Response from 2Ship Solutions October 25, 2018 Thank you Kevin for a fantastic review and we worked hard to make 2Ship Solutions intuitive and easy to use as you described. We can integrated with your corporate address book so that it can be updated automatically, if required, and this would be our pleasure to arrange. CH Conrad H. Operations Manager Printing Used the software for: 2+ years ### "Game Changer" April 30, 2020 5.0 I can now honestly say our shipping operation will collapse without 2Ship. We do have an old school backup plan if 2Ship breaks down, but luckily it has never failed us. Pros We work with many different manufacturing vendors across North America. 2Ship allowed us to standardize on a common shipping platform and to control all the shipping requirements. It has saved us tremendous amount of time and money. It literally is a game changer for us on how we handle shipping. As a cloud based software, it meant no specialty hardware is needed. Any computer with Internet connection will do, which made the setup with all our vendors quick and easy. The software is so user friendly that it takes us less than 2 hours to train a group of people. Cons The software is feature rich and we think we're only tapping into 25% of it's potential. They are constantly upgrading the platform to make it more user friendly and add new features - at no additional cost to us. I hope to one day sit down and learn all the great new features and to implement it into our internal and external operations. Review Source Response from 2Ship Solutions May 12, 2020 Thank you Conrad for your awesome review! We are so happy that you are using our inbound feature to help manage how your vendors are shipping on your carrier accounts. Very kool how you lock down and enforce shipping policies organization-wide across your North American facilities. We'll reach out to you and take a deeper dive into our newest features IW Ian W. Warehouse manager Wholesale Used the software for: 6-12 months ### "Circle Sales and Import - 2Ship review" April 22, 2020 5.0 Very satisfied with this product. The fact you have to only enter the shipment details on to the one platform to get all the different quotes was a deciding factor in purchasing this software as the amount of man hours on data input saved helps to offset the cost. Pros The best feature of this software is that it is a one stop software, you enter the shipment specifics in to the data fields and all your shipping options with your different couriers are instantly available. You can make an informed decision based on price, delivery time or both. This is very helpful when under pressure to meet tight delivery deadlines. Cons A better user friendly recent search history for individual customers queries would be greatly appreciated. Not all couriers are included so if you regularly ship with one of these that are not in their list there is an additional cost for integrating them in to your profile, which is very pricey indeed. Review Source Response from 2Ship Solutions May 12, 2020 Thank you Ian for your great review, we are so happy that you are using 2Ship to get rates and delivery times across different courier companies and different modes of transportation. Customers love the search by the best price or by the best turn around time at the best price features. Our search tools are quite flexible, and every shipping field is searchable. We have carrier uploading services for non API companies, or you can upload yourself using our drag and drop interface. We're flexible enough to add non API carriers right into our rating engine so that you can have all your carriers rate/generate label regardless if they have API's or not. Thank you for your comment regarding saving man-hours, we have customers telling us that they save up to 90% on that alone by centralizing everything in 2Ship. KH Kyle H. Marketing Director Wholesale Used the software for: Less than 6 months ### "Speeds up the shipping process" June 12, 2023 4.0 Overall we've been happy with the solution and how it's made the shipping process more efficient. Pros 2Ship has streamlined our parcel and LTL shipment workflow quite a bit. It was fairly easy to implement with some help from their support department. We really appreciate the integrations with label printers and weight scales. Cons On occasion we run into errors when trying to process a shipment. The cause is not always made clear. We also wish the pricing were a bit lower. Review Source Response from 2Ship Solutions July 13, 2023 Thank you Kyle for taking the time to review. We are glad that you found managing parcel shipping and LTL freight shipping under one centralized was efficient. We wish you connected with our support team regarding the errors, and we would have been happy to help or provide some training Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.