# Page 2 | 2Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is 2Ship the right eCommerce solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/100796/2Ship/reviews

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2Ship

4.5 (64)

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Last updated March 13th, 2026

# Page 2 - Reviews of 2Ship

## Showing most helpful reviews

Showing 26-50 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Diane W.  
Resource, distribution, communication assistant  
Religious Institutions  
Used the software for: 2+ years

### "PCC 2ship"

April 27, 2020

4.0

somewhat satisfied.

Pros

The features are good but they ane't time saving like we were told.

Cons

I don't find it user friendly. I find it takes longer than our old system. There are more steps and more clicking. When changing addresses, you have to go in and then save and go out and then go in again. so time consuming. The weigh scale and label machine, i keep losing them and have to call for help and that takes a long time as well.

Reason for choosing 2Ship

we were with the company ascom and the neoship and then it change d to 2ship. we stayed with you but not a fan of the 2ship

Review Source

Response from 2Ship Solutions

May 12, 2020

Thank you Diane for your review, we disappointed to hear that you are somewhat satisfied. We have automated address saving functionality and auto plugin into scales and label printers, so perhaps you are due for updated training and will reach out to you to schedule.

CH

Conrad H.  
Service Manager  
  
Used the software for: 2+ years

### "Amazing software that helped us connect with outside vendors and streamlined our deliveries."

February 12, 2018

5.0

Improved communication with our vendors and more efficient flow of deliveries.

Pros

2Ship being a cloud based software allows us to upload our shipping requests for our vendors to process. With all shipping priorities preset by us, our vendors do not need to second guess which courier to pick and at which service level. It was quick and easy to train our vendors.

Cons

The site adds new features quite often and sometimes it's hard to keep up with the new features. It would be nice to be notified of expected updates to the site.

Review Source

Response from 2Ship Solutions

March 1, 2018

"Thank you for the great feedback Conrad. The new 2Ship interface will alert you and all users to new messages posted in your Message Board. This is now active and where all new features will be communicated to our customers. We'll also be posting tips and tricks and did you knows to keep you in the loop. We do post monthly ""Uncover & Discover"" online webinars in our training course calendar. These spotlight new features, new updates and other tips and tricks. "

cI

chris I.  
warehouse operations  
Warehousing  
Used the software for: 6-12 months

### "lovin it, (="

September 6, 2019

5.0

has stopped us from having to get quotes for each shipment from multiple carriers when shipping, saving an incredible amount of time..

Pros

ease of having all rates uploaded into portal, to ensure we are fetching the cheapest rates / shipping location

Cons

excessive loading on ship page due to rates loading in the background, some confliction between rates that populate through 2ship, and courier rates.. looks like there is a charge difference between our rates, and 2ship, need to dig into

Review Source

Response from 2Ship Solutions

April 21, 2020

Thank you Chris for your awesome review, and we get fantastic feedback for having live rates under one platform where you can shop by cheapest or best turn around time for the best price. Regarding your comment, we saw that the comparison made was to the net amount. The rate we provide includes taxes, assessorials like a signature required/residential surcharges, and any other service options from the carrier in real-time as a gross amount. We're elated that you find 2Ship has saved your organization so much time, as you described!

gM

ghyslain M.  
general manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "the system is very useful, friendly user"

April 21, 2020

4.0

wasting our time on the phone by trying to find the best match

Pros

you only need to enter the size and weight, and you get the best matching price.

Cons

nothing to complain, the setup was a little bit difficult....

Review Source

Response from 2Ship Solutions

May 12, 2020

Thank you Ghyslain for your great review, we are so happy that you are using 2Ship to get quotes on loads and save time from trying to spot quote! We love that you love our bid module, and sorry set up took a little longer to get all your broker in the system. We're thrilled that you now can click one button and get quotes from all your carriers/brokers and even generate you BOl's under one 2Ship platform!

GY

Gary Y.  
General Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Easy to use"

July 19, 2019

4.0

Pros

\- Easy to use - Accurate courier charges - Time-saving - Reasonably priced subscription

Cons

\- The customization was a breeze until that you've added a local third-party courier. However, the team ensured that the courier is fully integrated with the platform.

Review Source

Response from 2Ship Solutions

April 21, 2020

Thank you Gary for your review, we are happy that you are using all modes of transportation in 2Ship! Regarding your comment with same day carrier, we were surprised that the local carrier was requesting an API connection rather than a rate table upload. Nevertheless we were happy to make the development, which takes longer, so you could rate across different modes of transportation.Hope you continue to enjoy creating waybills for parcel shipping same day and next day, under one roof in 2Ship

HH

Hiba H.  
CIO  
Wholesale  
Used the software for: Less than 6 months

### "Best tool out there for consolidating shipping"

July 19, 2019

5.0

Great experience from the demo/trial phase to today with the support and continuous upgrades and improvements

Pros

the ease of use and available functionality of the tool compared to others out these. Great custom service team and very prompt support all the time. Flexibility of adding as many couriers and LTL companies for evaluating who is the best in rate s and support

Cons

The separation in the Global and User data for recipients. Would really like to have one table for all that allows modifications in one place.

Reason for choosing 2Ship

The general tool is much better in general. but the worse part of the other tool is not having the ability to modify the recipients and had to import them every time to make a single change. As well as seemed limited in the LTL portion of the tool

Review Source

Response from 2Ship Solutions

April 21, 2020

Thank you Hiba for your excellent review, we are so happy that you are using all modes of transportation in 2Ship! We love that you love shipping all modes of transport from parcels for courier to skids/pallets for LTL under one interface in 2Ship. Regarding your comments for choosing 2Ship over the previous platform, we're so glad that you are enjoying modifying recipients in your address book on the fly when needed and using the LTL functionality!

JM

James M.  
Logistics & Facilities Administrator  
Security and Investigations  
Used the software for: 2+ years

### "Effective if prone to glitches"

October 10, 2018

3.0

Pros

It has integrated the different aspects of our old shipping process into one.

Cons

It is very prone to incomprehensible error messages. I have now generally learnt ways around most but when an error says something like 'attempted to divide by zero' that's not going to help you solve it much.

Review Source

Response from 2Ship Solutions

October 25, 2018

Thank you James for your feedback and we are so glad that we were able to centralize several processess into one for you. Our support team would love to have a walkthrough and take a closer look at the error messages that you are encountering. Please also note that you have Kerrie Duchene and Kim Church from Blackberry who are designated internal resources and can assist you. Please utilize them as they are very familiar with 2Ship.

MS

Mark S.  
Integration Manager  
  
Used the software for: 2+ years

### "Very good transportation solution with excellent customer service"

February 13, 2018

4.0

Pros

The 2ship TMS is easy to use and easy to navigate. The platform offers smooth operations for both office and warehouse operations. If something goes wrong, their live help support button is very useful and the team responds withing minutes.

Cons

I would say that any issues we have had were resolved or are being added as future enhancements. If I were to point out 1 thing I least like about the system, it would be having to use Internet Explorer as the default browser.

Review Source

Response from 2Ship Solutions

March 1, 2018

Thank you for the wonderful feedback Mark, and we are happy to let you know that 2Ship's new interface works across all browsers. So does our new browser plugin for auto-print and auto-weight reading

JL

Jim L.  
Manager  
Machinery  
Used the software for: 2+ years

### "2Ship - Takes the guess work out of shipping rates"

June 28, 2019

5.0

Pros

I love the fact that I have a one stop shop to compare the best rates in terms of speed of delivery or cost of shipment. Incredibly helpful and very accurate.

Cons

The only con would be that not all carriers are included - while a majority are available some smaller boutique organizations are not.

Review Source

MB

Marc B.  
DC Supervisor  
Wholesale  
Used the software for: Less than 6 months

### "2Ship review"

April 27, 2020

4.0

Very usefull in general. Integration not done yet but should be done soon.

Pros

\- Ease of use, We can have all the informations we need, cost, services etc....before we select the carrier and service. - Accurate with price on the contracts with the different carriers. - Can add as many users as you want.

Cons

\- Timeout expires when with multiple boxes more than 20 boxes. Have to increase the rate timeout. Too long. - Too much useless informations on the shipscreen....have to go down the screen with the mouse to see the prices and services. - Cant modify the ship screen to arrange what you really want. - Labels needs to be modify for certain carriers as its not scannable.

Reason for choosing 2Ship

Cost of the software.......ease of use.

Review Source

Response from 2Ship Solutions

October 19, 2020

Thank you Marc for your awesome comments, and very excited to have Asics as a customer. We are glad that you like the multi modes of transportation built in for parcels and freight. We have a simplified view if you prefer a scaled down screen by tuning on the advanced button to standard.

TK

Thomas K.  
DC Manager  
Warehousing  
Used the software for: 1-2 years

### "2Ship User "

October 2, 2018

3.0

Pros

The software is web based, and hold multiple addresses for ease of use.

Cons

Platform is not very user friendly. There are multiple steps to complete a simple order process. The program has glitches that cause multiple errors daily. The connection is always slow (while other applications are not running slow)

Review Source

Response from 2Ship Solutions

October 25, 2018

Thank you for your feedback Thomas, we work hard to make our platform user friendly and the good news is that we have just improved our connection so that your experience will be much better. We would be happy to get on a call with you and show the improvements. Please also note that we have our live chat available which many customers find very effective and easy to use

RT

Rick T.  
Computer System Specialist  
Printing  
Used the software for: 1-2 years

### "Handle almost 100% of our shipping needs"

February 12, 2018

4.0

Pros

The software is extremely easy to use, which made training users almost painless. The Third party Billing Capabilities work vey will.

Cons

Speed can be slow sometimes. Download of data back into our system occasionally misses marking shipments as being shipped.

Review Source

Response from 2Ship Solutions

March 1, 2018

Hi Rick and thanks for the feedback! We will talk to the integration team and add the end of day reconciliation request to your integration which is now built to catch any missed orders throughout the day. We can also look at the speed issue with you and see if its consistent with specific times of day and also test whether or not there is something going on within your local internet at those times that may slow down the traffic.

SM

Stephanie M.  
Supply Sales  
Consumer Goods  
Used the software for: 1-2 years

### "2Ship Review"

September 27, 2018

5.0

2Ship has allowed my company to provide and pass along cost effective solutions to our customers.

Pros

What I like most about this software is that it allows me the freedom to run my business the way I see fit. Of course within certain parameters given by the 2ship team.

Cons

The software can be difficult to navigate at times.

Review Source

Response from 2Ship Solutions

October 25, 2018

Thank you Stephanie for your fantastic feedback and we are happy that FP is enjoying the benefits of using 2Ship Solutions. We work diligently to make our platform easy to use and we woud love to have an opportunity to review the way you are navigating throughout the platform and make some reccomendations so it can be more efficient for you.

NM

Nicole M.  
Distribution and Logistics Co-ordinator  
Wireless  
Used the software for: 2+ years

### "Cost savings on Shipping"

July 19, 2019

4.0

One of my corporate objectives was to reduce our overall shipping budget by a set percentage. With this program/software i can clearly see what my best shipping options are while still maintaining the service level that my customers require. Its a win-win in my books.

Pros

This software allows me to quickly compare several delivery companies, the delivery date options, and prices associated with each. I love that I can book the pick ups with each company within the software as well.

Cons

none. I have been using this software for over two years now, and there has been very little technical issues experienced.

Review Source

LM

Laura M.  
Account Representative  
Retail  
Used the software for: 2+ years

### "Wish we would have found 2Ship sooner! What a time-saver!"

February 12, 2018

5.0

Saved time and headaches from using UPS software directly. Also loved having any problems with an order all together in 2Ship. Made our customer experience much improved!

Pros

What a difference! When we first integrated to 2Ship we were blown away by the ease of our order fulfillment! We got more than we bargained for with our customer service department as well. Everything was neat and tidy and together.

Cons

If I had to choose a problem it would be that the software isn't available for Mac computers. We would like to convert over to all Mac products at some point.

Review Source

Response from 2Ship Solutions

March 1, 2018

Laura, we have great news for you. You can use 2Ship on a MAC today. The auto-print and auto-scale plugin works on a MAC too! Let the conversion begin and please let us know if you need any help.

GT

George T.  
Distribution Supervisor  
Retail  
Used the software for: 2+ years

### "Super Easy to use"

October 5, 2018

5.0

Pros

The ease of use Quick and accurate User functionality.

Cons

Takes a bit to get used to the first couple of uses

Review Source

Response from 2Ship Solutions

October 25, 2018

Thank you George for a wonderful review and we're glad you are enjoying the benefits of using 2Ship solutions. We're happy that you are connected to your online orders directly into 2Ship for easy and quick processing across your 14 warehouse locations Canada wide.

HH

Howard H.  
Sr. Business Analyst  
Management Consulting  
Used the software for: Less than 6 months

### "Howard's review "

July 29, 2019

4.0

Introducing new technology to enable better Shipping practices while providing the ability for the Shipper to save money. Also the added benefit of providing the Shipper and company; comprehensive data to help them make the better business decisions, enlighten them on their overall activity.

Pros

Web Based, Ease of Use, Level of Support and the size of the development team. I really like the forward thinking of the team

Cons

The appearance of 2 Ship having a basis to "their" preferred Carrier rates and the assumption that Client data is available to 2 Ship with out the client permission.

Reason for choosing 2Ship

Strongest performer in that software market segment. Well finance company with required resources. Shared vision of meeting the clients needs.

Review Source

Response from 2Ship Solutions

April 21, 2020

Thank you Howard for your fantastic review, and we get top reviews for ease of use and our forward-thinking attributes! These are what we call "Smarter Shipping " attributes to reduce air in boxes, capture weights/dimensions upstream, and aggregate same destination orders. Regarding your comment, we leave that decision up to the customer, and typically they want to see their live negotiated rates compared to tariff /list price, so they have complete visibility. We are happy to understand your vision so that we can ultimately help with workflow automation and keep shipping costs down for your organization.

PI

Pam I.  
Logistics Coordinator  
Wholesale  
Used the software for: Less than 6 months

### "Useage"

July 12, 2019

3.0

not having to get multiple quotes from individual couriers

Pros

picks the cheapest courier, not sure why this is not letting me submit

Cons

hard to track shipments and cost of shipments rarely accurate with what you are charged. This is due in part to users having to add too much info into each courier

Review Source

Response from 2Ship Solutions

July 18, 2019

Thank you Pam for your review, we are delighted that you are using all modes of transportation in 2Ship! Regarding your comment with accuracy, this is a standard requirement to put the dimension and weight of the item being shipped to get accurate rates at the shipment initiation. This will lead to a more precise shipping history when comparing to your carrier invoices. Hope you continue to enjoy creating waybills for parcel shipping same day and next day, at the same time bill of lading for skids LTL shipping under one roof in 2Ship

SL

Simon L.  
Vice President, Information Technology  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "2Ship Migration Experiences"

July 12, 2019

5.0

Fantastic Tech Support team offered great training and assistances during system migration from old inventory system to 2Ship.

Pros

1) Web-Enable Software Utilizing Cloud Computing Concept. 2) Real Time Interface On Stock Status Between 2Ship & Corporate Systems. 3) Auto Pick Stock Workflow 4) Shopify® ecommerce Interface 5) Mutli Warehouse Multi Warehouse Clients Multi BinLocation Features 6) Batch Import Functions - great tools for day-to-day activities and essential during system migration 7) Shipping Module

Cons

1) No custom user control on display columns, column titles and display rows. 2) Manual Order Entry screen / Shopping Cart screen are kind of dated.

Review Source

KH

Karen H.  
Payroll & Benefits Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Better"

October 5, 2018

3.0

Pros

It is easier to use now then it was before. It is user friendly for the most party doing basic shipments. I like the pick button, much easier to schedule a pickup.

Cons

Sometimes the name of the company is longer that the field allows, or the company name has characters that the system doesn't like, then I have to take them out of shorten the name which is a pain.

Review Source

Response from 2Ship Solutions

October 25, 2018

Thank you Karen for your feedback and yes lots of clients enjoy arranging the pick up through 2Ship rather than calling it in. Regarding your comments for the characters, unfortunately this is a requirement from the carriers and not a platform issue. They restrict the number of characters so that it can be compliant for their shipping labels.

HH

Henri H.  
Traffic Manager  
  
Used the software for: 2+ years

### "Easy system to work with . "

February 12, 2018

4.0

Pros

not complicated and friendly use and does the job we need to do . Easy to complete a shipment and print all the labels needed.

Review Source

MH

MICHAEL H.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Makes shipping easy for us; all couriers in one place for pricing, tracking and reports!!"

March 13, 2018

5.0

I save money, I save time, I feel in much better control of my shipping situation.

Pros

Fast price comparison between my carriers. All of our shipping histroyu is one place. The support team are fast and friendly.

Cons

It's really a good thing, but it takes a while to know all of the features and functionality of the software. So I guess that means I have to take a bit of time to wrap my head around all that it can do and how to do it.

Review Source

ET

Eric T.  
Sr. Implementation Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "2Ship review"

October 2, 2018

4.0

We no longer have to ask our group admin to create shipping labels for us. Which saves us a lot of time and hassle.

Pros

Easy to create shipping labels. No longer have to rely on our group admin.

Cons

Labels sometimes get "stuck" in the system.

Review Source

DN

David N.  
President  
Sporting Goods  
Used the software for: 1-2 years

### "Its great we can shop multiple carries instantly"

February 12, 2018

5.0

Reduced cost

Pros

Saves time by allowing our shippers to get a number of quotes at once. Saves cost in our warehouse operations as we are able easily select the best rate quickly.

Review Source

VL

Viktor L.  
Business System Analyst  
Retail  
Used the software for: 6-12 months

### "Very positive, great customer support"

February 12, 2018

5.0

Pros

Flexibility, user friendly, cloud based. When we asked for customization the request was completed very efficiently. Great value for the money

Cons

Sometimes longer than usual respond time. Some minor issue with integration, which were quickly addressed

Review Source

Response from 2Ship Solutions

March 1, 2018

Thanks Viktor and great to hear that our customer service team is on top of anything that may pop up.

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