# OwnerRez Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OwnerRez Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/100831/OwnerRez --- # OwnerRez Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OwnerRez ## What is OwnerRez? Experience the difference of “Elite”. OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging and websites. Integrate with channels like Vrbo, Airbnb, and Booking.com to seamlessly sync availability, rates, rules and listing content. Get your own modern fast website, process payments directly, managing inquiries, communication and guest checkout with e-sign renter agreements. ## What is OwnerRez used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Recognitions Shortlist Overall rating Based on 261 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $40 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Channel Management / 2025 - Property Management / 2025 - Vacation Rental / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hospitality Property Management / 2026 - Property Management / 2026 - Vacation Rental / 2026 ## OwnerRez alternatives [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (186)](https://www.capterra.com/p/117297/365villas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (1,564)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/100831/OwnerRez/alternatives/) ## FAQs about OwnerRez Overview ### What problems does OwnerRez solve? OwnerRez solves double bookings, scattered channel management, slow guest response times, manual payment and contract workflows, and the challenge of launching direct-booking websites with accurate availability and pricing. Vacation rental owners, property managers, and rental agencies use it to centralize calendars, automate guest communications, sync integrations, and streamline reporting and financial tracking. Answer based on 223 reviews Overview ### Which roles and teams benefit most from OwnerRez? OwnerRez is most used by property owners, owner-operators, and property managers who run short-term rentals and need centralized booking, guest communication, payments, and channel management. Operations leaders use it to automate workflows and reduce manual tasks, while executives, founders, and investors rely on reporting and portfolio oversight to manage performance and growth. Answer based on 253 reviews Overview ### What company size and industries is OwnerRez built for? OwnerRez is designed for small property management businesses and owners, with 99% of reviewers from small businesses and Hospitality leading at 48%. It also serves Real Estate at 33% and Leisure, Travel & Tourism at 9%, with vacation rental management as the most common use case. Answer based on 260 reviews Features and Usability ### What are the key features of OwnerRez? OwnerRez includes core vacation rental features like booking management, multi-channel calendar syncing, and direct-booking website tools. Reviewers also highlight guest communications with email templates and triggers, payment processing, rental agreements, and owner statements. Differentiating features include API integrations, damage protection, and support for OTA connections and dynamic pricing. Answer based on 186 reviews Pricing ### How much does it cost and what fees or limitations are included? OwnerRez starts at $40/month for the Basic plan, with a free trial available. Basic includes channel management, digital signatures, QuickBooks integration, SMS messaging, and team access. Reviewers often call the price reasonable and cost effective, though some say pricing setup takes time and recent price increases may concern tighter budgets. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does OwnerRez integrate with? OwnerRez integrates with over 40 third-party tools, including Stripe, PriceLabs, WordPress, PayPal, Authorize.net, QuickBooks Online, Google Calendar, and Mailchimp. Reviewer mentions highlight payments, accounting, website booking, pricing, and calendar sync, while catalog listings also include Akia and Breezeway for guest messaging and operations. Answer based on 60 reviews Getting Started and Support ### How easy is it to onboard and train a team on OwnerRez? OwnerRez offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Tech-comfortable admins and experienced property managers often get set up quickly, while nontechnical users may need more time because the platform is detailed and highly customizable. Reviewers say responsive support helps make onboarding manageable. Answer based on 71 reviews Getting Started and Support ### What customer support options does OwnerRez offer, and how do users rate the experience? OwnerRez offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, thorough, and knowledgeable, with helpful articles, videos, and guided assistance during setup. Some mention a learning curve, scattered documentation, and wanting more one-on-one help for complex configuration. Answer based on 186 reviews ## Who uses OwnerRez? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 111 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 111 reviews Entrepreneurs/Owners 27% Entrepreneurs/ Owners 27% Administrative 26% Real Estate 18% Marketing 5% Others 25% Top industries Based on 111 reviews Hospitality 49% Real Estate 43% Leisure, Travel & Tourism 6% Utilities 1% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.9 (120) 85.00% of 120 reviewers that rated this feature as important or highly important It helps you organize and automate reservations from multiple channels in one dashboard. Some reviewers find the system intuitive, reliable, and effective at preventing double bookings. Users also appreciate automated agreements, centralized calendars, and easy updates to reservation details. Guest Communications 4.8 (81) 76.54% of 81 reviewers that rated this feature as important or highly important OwnerRez provides customizable templates, triggers, and automation for guest messaging across channels. Some users say communication is streamlined, timely, and centralized. Reviewers appreciate integrated Airbnb messaging, SMS options, and the flexibility to automate or personalize messages. Payment Processing 4.9 (80) 83.75% of 80 reviewers that rated this feature as important or highly important OwnerRez offers integrated payment processing with Stripe, Authorize.NET, and Ascent Payment Solutions. Reviewers indicate setup is simple, automation saves time, and payments are secure. Users value the multiple processor options and seamless coordination with direct booking and VRBO payments. Channel Management 5.0 (75) 86.67% of 75 reviewers that rated this feature as important or highly important With OwnerRez, you can manage listings across Airbnb, VRBO, Booking.com, and more from one place. Reviewers appreciate the seamless API integrations, instant updates, and elimination of double bookings. Users also value the easy interface and robust vendor integrations. Online Booking 5.0 (60) 83.33% of 60 reviewers that rated this feature as important or highly important OwnerRez gives you flexible online booking through direct websites, WordPress plugins, and integrations with listing sites. Users think booking is smooth, customizable, and easy for guests. Many highlight the direct booking option and reliable performance during high-traffic periods. For Vacation Rentals 5.0 (95) 83.16% of 95 reviewers that rated this feature as important or highly important Designed for vacation rentals OwnerRez 69 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels With OwnerRez, you can manage listings across Airbnb, VRBO, Booking.com, and more from one place. Reviewers appreciate the seamless API integrations, instant updates, and elimination of double bookings. Users also value the easy interface and robust vendor integrations. Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Designed for vacation rentals Global distribution system used by online travel agencies to track availability and manage reservations OwnerRez provides customizable templates, triggers, and automation for guest messaging across channels. Some users say communication is streamlined, timely, and centralized. Reviewers appreciate integrated Airbnb messaging, SMS options, and the flexibility to automate or personalize messages. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Organize, prioritize, and manage incoming communications Monitor product stock levels Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room OwnerRez gives you flexible online booking through direct websites, WordPress plugins, and integrations with listing sites. Users think booking is smooth, customizable, and easy for guests. Many highlight the direct booking option and reliable performance during high-traffic periods. Report showing financial balance at the beginning and the end of the period, along with activity Manage channel partners through a portal where they can access all product information Web-based portal that helps distributors, partners and other service providers access marketing and sales content OwnerRez offers integrated payment processing with Stripe, Authorize.NET, and Ascent Payment Solutions. Reviewers indicate setup is simple, automation saves time, and payments are secure. Users value the multiple processor options and seamless coordination with direct booking and VRBO payments. Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data It helps you organize and automate reservations from multiple channels in one dashboard. Some reviewers find the system intuitive, reliable, and effective at preventing double bookings. Users also appreciate automated agreements, centralized calendars, and easy updates to reservation details. Track and monitor reviews of products or services Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Length of rental Create, save, and re-purpose templates for emails, forms, etc. Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.9 (243) 4.9 Based on 243 reviews ## Pricing Value for money 4.9 (238) Free Trial [View pricing plan details](https://www.capterra.com/p/100831/OwnerRez/pricing/) Basic $40.00 Usage Based,Per Month It includes: - Channel Management - Team Access - Team Portal - Digital Signatures - Property Management - Quickbooks Integration - SMS Messaging Value for money 4.9 (238) 4.9 Based on 238 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (260) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (260) 4.9 Based on 260 reviews ## User reviews Overall rating 4.9 Based on 261 reviews Filter by rating 5(250) 4(8) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AT Adara T. STR Property Manager Real Estate ### "Love this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 I have had a positive experience with owner Rez. I did a lot of research before signing up with a PMS, and all of the research I did let me here. Pros The customer support has been a lifesaver as I navigate the website and customize it to my business. I have found this software to be highly customizable and powerful, however, the setup can be daunting. The staff has been incredibly helpful in walking me through the backend set up. Cons Given how customizable this software is, there is a lot of set up involved. The backend has taken a lot of work, but I believe once it is finalized, and I feel comfortable utilizing it, it will go above and beyond, and helping me streamline my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Cherie L. Founder Hospitality ### "BEST CUSTOMER SERVICE EVER!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2026 I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. Pros Integration capabilities and Customer Service- unmatched!!!!! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS!!! Cons ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Caitlin J. Property Manager Utilities ### "Real help, not just a response" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 I reached out to OwnerRez support to help me build out a workflow, and they were honestly incredible. I’m still pretty new to OwnerRez and didn’t really know how to set things up. I just knew what I wanted the end result to be. Instead of a generic reply, they actually helped me think it through and build a real system. Everything was broken down step by step in a way that made sense, and you could tell they genuinely cared about helping me get it right. It didn’t feel like support just trying to respond... it felt like someone working with me to figure it out. Pros Customer support - I reached out to OwnerRez support to help me build out a workflow, and they were honestly incredible. I’m still pretty new to OwnerRez and didn’t really know how to set things up. I just knew what I wanted the end result to be. Instead of a generic reply, they actually helped me think it through and build a real system. Everything was broken down step by step in a way that made sense, and you could tell they genuinely cared about helping me get it right. It didn’t feel like support just trying to respond... it felt like someone working with me to figure it out. Cons not sure yet. I am still newer to OwnerRez and I have a lot to learn. I do wish they had an app, but I was able to create a shortcut to add to my iphone that works great. Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) We wanted to be able to scale our company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert W. Managing Partner Computer & Network Security ### "Great STR portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 I signed up to prevent double bookings but learned quickly that they had a lot more to offer. Their staff is very helpful. Pros Synchronized bookings between Airbnb, VRBO, Booking.com etc Unified messaging with renters Access to their damage insurance Cons In the beginning it can be confusing because of the amount of things they offer. But their training and support is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Laddavone R. Partner Real Estate ### "Loving OwnerRez!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 OwnerRez has been great and has simplified the management of my STR which used to be a very stressful ordeal for me. Once you learn them, the features are very intuitive and easy to manage multiple listings in various sites all in one platform. Does not get better than that. Pros I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for and its great value for the money. The help assistance is amazing and trainer \[sensitive content hidden\]) is super knowledgeable and easy to work with. Cons It is a lot to learn but that is expected with all the great features that is needed in a complex industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anna K. Founder and Operator Hospitality ### "“Restored in Hours, Live in Days — Exceptional Support”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days. The support has been fast, thorough, and incredibly clear — even during the 14-day trial period. Special thanks to \[sensitive content hidden\] for her detailed follow-up and structured guidance after our call. OwnerRez’s templates are simple, professional, and functional. They prioritize stability and usability over unnecessary complexity, which is exactly what a growing, service-driven business needs. Reliable platform. Outstanding support. Highly recommended. — Kenyan Furnished Rentals LLC Pros Outstanding customer support and onboarding experience. The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable. \[sensitive content hidden\] provided detailed, structured follow-up after our session, and additional support team members handled post-launch tickets quickly and clearly. Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days. The hosted website templates are clean, stable, and purpose-driven — designed to get you operational fast without unnecessary complexity. Cons The platform can feel a bit overwhelming at first because it’s feature-rich and very configurable. There’s a lot of power under the hood. However, the documentation, video tutorials, and responsive support team make the learning curve manageable. Once you understand the structure, it becomes extremely efficient. I was able to relaunch my website in three days using their Hosted Website platform, which speaks to how quickly you can move once you’re oriented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lesia B. Property manager Leisure, Travel & Tourism ### "Great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 Service has been outstanding. The program seems easy to operate and they have helpful videos if I get stuck and can’t figure it out. Very quick response times if I can’t find an answer to a question online. The value is also good compared to others I looked at when shopping around. Highly recommend. Pros Customer support has been great, very responsive to questions or concerns. Loved the 1 hour video call, really helpful in getting started with the program. Everyone has been patient and very helpful. Cons Not many choices for a template with hosted websites. Only three choices available. Would’ve loved to have more to choose from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Allison A. Owner Hospitality ### "AMAZING CUSTOMER SERVICE (I see you \[sensitive content hidden\])!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2026 Customer service \[sensitive content hidden\] responds in record time and makes the learning process manageable. Pros The customer support is truly the best! I receive answers to my questions in minutes to a couple hours. Can't ask for more. Cons It takes time to learn how to utilize the platform optimally. There is no continuous chat option within the platform if a guest makes a direct booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG Hillary G. Property Manager Hospitality ### "Great software to drive direct bookings " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Pros I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection & travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites. Cons Sometimes finding the location to tweak something isn't intuitive, but I have no true complaints about OwnerRez. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) US based & more responsive customer service, and ease of booking for guests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kim E. Owner - Property Manager-in-Charge Hospitality ### "So glad I found OwnerRez!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 From startup through my growth to managing 25 homes as a licensed PM (and still growing), OwnerRez product stability, features and support heve kept up with me every step and hurdle along the way. Their support team is top notch! Always quick to respond with helpful answers. So glad I found OwnerRez! The product, their teams and the amazing community of users is the BEST!! Pros OwnerRez is the most robust and stable Property Management Software platform that I have found, and at a fair price. The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities. Cons The property management reporting capabilities had been lagging. However they just had a complete rebuild of the reporting, that I am about to implement. Can't wait! Switched from [Vacation Rental Desk](https://www.capterra.com/p/104510/Vacation-Rental-Desk/) Needed more depth of features at the time.especially for direct bookings and sms triggered message capabilities. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing OwnerRez Guesty was glitchy even in the testing phase. Didn't seem stable and focused moreso on channel integration bookings than features for direct bookings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100831/OwnerRez/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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