# CaterXpert Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CaterXpert Software - reviews, pricing plans, popular comparisons to other Catering products and more.

Source: https://www.capterra.com/p/100856/CaterXpert

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# 

 CaterXpert Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CaterXpert

## What is CaterXpert?

CaterXpert is an online catering management system designed to help catering companies run their operations more efficiently, scale their business, and deliver consistent, high-quality events. The software bundles industry best practices for workflow and inventory management with tools to simplify scheduling, customer management, accounting, and other back-office functions. CaterXpert aims to provide an affordable, web-based catering management solution suitable for caterers of all sizes.

## What is CaterXpert used for?

[Catering](https://www.capterra.com/catering-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CaterXpert

2.5 (2)

VS.

[4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.5 (2)

Ease Of Use

4.8 (45)

Value For Money

2.5 (2)

Value For Money

4.8 (42)

Customer Service

2.0 (2)

Customer Service

4.9 (43)

## CaterXpert alternatives

Highest Rated

[4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/)

Starting price

$18000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (79)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5,296)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about CaterXpert

Overview

### What company size and specific industries is CaterXpert built for?

CaterXpert is designed for catering and hospitality businesses, including caterers, on-site catering restaurants, hospitality management companies, and e-catering companies. It also fits internal teams such as kitchen staff, warehouse and inventory managers, transportation coordinators, and accountants that support these operations.

Features and Usability

### What are the key features of CaterXpert?

CaterXpert offers billing and invoicing, booking management, and calendar management for scheduling and payments. It also includes cost management, customer database tools, and event management features, along with inventory management and kitchen/menu management for tracking stock, planning menus, and organizing catering operations.

Getting Started and Support

### What customer support options does CaterXpert offer?

CaterXpert provides chat support. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so the support experience cannot be characterized further from the catalog data alone.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Cost Management

Manage budgets, track and optimize spending and align capacity to workload demand

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Event Management

Schedule and manage the logistics of activities and other gatherings

CaterXpert 8 features

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage budgets, track and optimize spending and align capacity to workload demand

A collection of customer information such as contact details, demographics, previous interactions, etc.

Schedule and manage the logistics of activities and other gatherings

Track and manage inventory levels to maintain proper supply

Allows users to view inventory and build a menu that's appropriate

Features

2.5 (2)

2.5

Based on 2 reviews

## Pricing

Value for money

2.5 (2)

Value for money

2.5 (2)

2.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

2.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (2)

2.0

Based on 2 reviews

## User reviews

Overall rating

2.5

Based on 2 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RS

Robert S.

Administrator of Catering Operations

Hospitality

### "Caterxpert is lost in the past and offers very little support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 22, 2019

It's just BS. They're unsupportive when there are glitches within their system, they have very unethical and intransparent business practices on the tech side when errors are reported - to the extent that they will hide the root issue by saying they can't replicate the problem (because they have access to your database and will just hide the issue!) Dont work with them, they're slimy and being quickly surpassed by their competitors. TRY CATERESE!

Pros

The software is somewhat full featured and allows full service catering companies run the majority of their systems with a single interface.

Cons

Because CXP tries to cover every base at all times they have spread themselves way too thin. There are many technical holes in their software and bugs/glitches that they are not able to explain. When our company in particular has reported issues they have gone to lengths to hide the issues by going into our database and making changes in a way that conceals the overall problem and then come back to say that it was not replicatable and thus will not happen again. Caterxpert has been very opaque when releasing patches and updates, often excluding some or all changes made to certain modules or sections of the database. Their user manuals are very outdated and do not represent the newest form of the software. Many times when we have requested updates or fixes to various parts of the software they do not have any explanation or reason as to why they arent feasable, it's just a no. Caterxpert does not integrate with other Catering or Party Planning softwares we use such as our CRM, nowsta, socialtables and other various programs we use when planning events while those programs do work with the other big name catering softwares.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lawrence C.

Vice President

Food & Beverages

### "Terrific application for a catering business "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 10, 2017

We run our entire business through caterxpert and it gives us a view into our margins by event like never before.

Pros

Caterxpert has given us insight into our business in a dynamic way, showing us metrics we were never able to see before!

Cons

Ability to customize reports and consolidate data from multiple reports. We can do this with excel but would be more convenient to generate with out the extra work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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