--- title: "CaterXpert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CaterXpert Software - reviews, pricing plans, popular comparisons to other Catering products and more." source_url: "https://www.capterra.com/p/100856/CaterXpert/" page_type: "product" language: "en" --- # CaterXpert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CaterXpert ## What is CaterXpert? CaterXpert is an online catering management system designed to help catering companies run their operations more efficiently, scale their business, and deliver consistent, high-quality events. The software bundles industry best practices for workflow and inventory management with tools to simplify scheduling, customer management, accounting, and other back-office functions. CaterXpert aims to provide an affordable, web-based catering management solution suitable for caterers of all sizes. ## What is CaterXpert used for? [Catering](https://www.capterra.com/catering-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaterXpert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.caterxpert.com/&name=CaterXpert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaterXpert 2.5 (2) VS. [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting Price Contact vendor Starting Price $18000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (2) Ease Of Use 4.8 (45) Value For Money 2.5 (2) Value For Money 4.8 (42) Customer Service 2.0 (2) Customer Service 4.8 (43) ## CaterXpert alternatives [4.7 (575)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about CaterXpert Overview ### What company size and specific industries is CaterXpert built for? CaterXpert is designed for catering and hospitality businesses, including caterers, on-site catering restaurants, hospitality management companies, and e-catering companies. It also fits internal operational teams such as kitchen staff, warehouse and inventory managers, transportation coordinators, and accountants involved in food service operations. Features and Usability ### What are the key features of CaterXpert? CaterXpert offers billing and invoicing, booking management, and calendar management for scheduling and order coordination. It also includes customer database tools, event management, and inventory management, plus cost management and kitchen/menu management for tracking menus, supplies, and expenses across catering operations. Getting Started and Support ### What customer support options does CaterXpert offer? CaterXpert provides chat support for customer questions and troubleshooting. Support experiences cannot be summarized from reviewer feedback here, so the available channel is limited to chat only. ## Features AI summary Based on 270 Catering reviews Capterra reviewers highlight these as the features buyers care about most when choosing catering software: - **Booking Management** (**81%** of reviewers rated this feature as critical) - **Event Management** (**66%**) - **Event Calendar** (**67%**) CaterXpert supports **Booking Management** and **Event Management**, covering two of the top features buyers look for in catering software. However, it does not include **Event Calendar**. Instead, it offers **Calendar Management** (**56%**), which still gives teams a way to track schedules and organize upcoming work. Together, these features help businesses manage client bookings, coordinate event details, and keep daily operations on track, allowing teams to stay organized and respond more efficiently. Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Cost Management Manage budgets, track and optimize spending and align capacity to workload demand Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Event Management Schedule and manage the logistics of activities and other gatherings CaterXpert 8 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Event Management: Schedule and manage the logistics of activities and other gatherings - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate --- Features 2.5 (2) 2.5 Based on 2 reviews ## Pricing Value for money 2.5 (2) Value for money 2.5 (2) 2.5 Based on 2 reviews ## Support, customer service and training options Customer Service 2.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (2) 2.0 Based on 2 reviews ## User reviews Overall rating 2.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RS Robert S. Administrator of Catering Operations Hospitality ### "Caterxpert is lost in the past and offers very little support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2019 It's just BS. They're unsupportive when there are glitches within their system, they have very unethical and intransparent business practices on the tech side when errors are reported - to the extent that they will hide the root issue by saying they can't replicate the problem (because they have access to your database and will just hide the issue!) Dont work with them, they're slimy and being quickly surpassed by their competitors. TRY CATERESE! Pros The software is somewhat full featured and allows full service catering companies run the majority of their systems with a single interface. Cons Because CXP tries to cover every base at all times they have spread themselves way too thin. There are many technical holes in their software and bugs/glitches that they are not able to explain. When our company in particular has reported issues they have gone to lengths to hide the issues by going into our database and making changes in a way that conceals the overall problem and then come back to say that it was not replicatable and thus will not happen again. Caterxpert has been very opaque when releasing patches and updates, often excluding some or all changes made to certain modules or sections of the database. Their user manuals are very outdated and do not represent the newest form of the software. Many times when we have requested updates or fixes to various parts of the software they do not have any explanation or reason as to why they arent feasable, it's just a no. Caterxpert does not integrate with other Catering or Party Planning softwares we use such as our CRM, nowsta, socialtables and other various programs we use when planning events while those programs do work with the other big name catering softwares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lawrence C. Vice President Food & Beverages ### "Terrific application for a catering business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 10, 2017 We run our entire business through caterxpert and it gives us a view into our margins by event like never before. Pros Caterxpert has given us insight into our business in a dynamic way, showing us metrics we were never able to see before! Cons Ability to customize reports and consolidate data from multiple reports. We can do this with excel but would be more convenient to generate with out the extra work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.