--- title: "Abacus Pharmacy Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Abacus Pharmacy Plus Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/100991/Abacus-Pharmacy-Plus-Software/" page_type: "product" language: "en" --- # Abacus Pharmacy Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Abacus Pharmacy Plus ## What is Abacus Pharmacy Plus? Abacus Pharmacy Plus is a prescription processing software for retail, specialty, compounding, hospital, long-term care, and mail order pharmacies. This Windows-based pharmacy management system integrates prescription scanning, inventory control, barcode support, reporting tools, accounts receivable, delivery tracking, electronic signatures, interactive voice response, and interfaces for automation. ## What is Abacus Pharmacy Plus used for? [Pharmacy](https://www.capterra.com/pharmacy-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 91% Neutral 0% Negative 9% Starting price $995 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Abacus Pharmacy Plus?[Manage this product listing](https://www.g2.com/products/abacus-pharmacy-plus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Abacus Pharmacy Plus 4.6 (23) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price $995 Per User, One Time Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.9 (102) Value For Money 3.8 (4) Value For Money 4.9 (98) Customer Service 4.5 (23) Customer Service 4.9 (96) ## Abacus Pharmacy Plus alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [BestRx](https://www.capterra.com/p/106390/BestRxWin/) [4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106390/BestRxWin/) [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/) [4.9 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Starting price $135.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017811/Plumbs/) [View all alternatives](https://www.capterra.com/p/100991/Abacus-Pharmacy-Plus-Software/alternatives/) ## FAQs about Abacus Pharmacy Plus Overview ### Which roles and teams benefit most from Abacus Pharmacy Plus? Abacus Pharmacy Plus is most used by pharmacy owners, pharmacists, and pharmacy managers who need tighter control over dispensing, inventory, and day-to-day operations. Clinical staff use it to support prescription processing and patient service, while business and client-facing leaders rely on it for workflow efficiency, oversight, and pharmacy performance management. Answer based on 22 reviews Overview ### What company size and specific industries is Abacus Pharmacy Plus built for? Abacus Pharmacy Plus is designed for pharmacies of all sizes, especially small to mid-sized pharmacy operations that need support for prescription processing, billing, order entry, claims reconciliation, and document imaging. It is built for the pharmacy and healthcare sector rather than general business use. Features and Usability ### What are the key features of Abacus Pharmacy Plus? Abacus Pharmacy Plus offers compliance management, order entry, and order management for pharmacy operations. It also includes prescription processing, e-prescribing, claims management, inventory management, and a medication database, plus barcode and label management, barcode/ticket scanning, point of sale (POS), automatic refills, online refills, and multi-store support. Getting Started and Support ### What training and onboarding options does Abacus Pharmacy Plus offer? Abacus Pharmacy Plus provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Abacus Pharmacy Plus offer? Abacus Pharmacy Plus provides 24/7 live rep support and chat. Users describe support as responsive and willing to investigate problems, with some noting strong follow-up and helpful service. Others report frustrating fixes, slow resolution, and inconsistent after-hours assistance when issues require more time. Answer based on 4 reviews ## Features AI summary Based on 339 Pharmacy reviews Capterra data shows that buyers of pharmacy software rank the following features as their top priorities: - **Claims Management** (**54%** of reviewers rated this feature as critical) - **Prescription Processing** (**64%**) - **Workflow Management** (**52%**) Abacus Pharmacy Plus supports all three features that reviewers identify as most important: **Claims Management**, **Prescription Processing**, and **Workflow Management**. Together, these capabilities help pharmacies handle reimbursements more accurately, process prescriptions efficiently, and keep daily operations organized, allowing teams to reduce delays and maintain consistent service. Automatic Refills Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Barcode/Label Management Print and scan barcode or labels Claims Management Process of submitting and following up on claims with insurance companies Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compounding Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient Electronic Signature Digitally sign online documents Abacus Pharmacy Plus 18 features ### All Features - Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period - Barcode/Label Management: Print and scan barcode or labels - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Medication Database: Find and verify prescription medications by color, shape or imprint - Mobile Access: Access software remotely via mobile devices - Multi-Store: Manage multiple teams and operations from a central location - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (4) 3.0 Based on 4 reviews ## Pricing Value for money 3.8 (4) Basic $995.00 Per User,One Time Value for money 3.8 (4) 3.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (23) 4.5 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 23 reviews Filter by rating 5(19) 4(2) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent TR Tony R. Client aquisitions ### "Abacus is a very helpful company," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 26, 2017 Pros Privately Held / Family Owned. They are one of the few companies left in this industry that is not owned by a large corporation or wholesaler and, they have a support staff with impeccable follow up Cons Most features are free, but depending on your niche there are a few are separate modules to be purchased. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jeffrey B. owner Pharmaceuticals ### "If you need to go out of business, this is the system for you!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 16, 2017 If there is any other option, do it! Pros This software is reasonably priced, but you get what you pay for! I couldn't afford the big pricey system when I opened Greenway Pharmacy during 2012. The affordability of Abacus helped me open, but I wonder if it was really worth all of the hassle and frustration. Thanks for all of the gray hair, Abacus! Cons You are their best friend while you are considering buying their system, but then you find out-Terrible! I repeat- TERRIBLE! customer service- Don't bother calling the after hours service number... they will tell you they can't log on from home. They wanted ME to pay for THEM to set up for controlled substance escript receiving!? Last but certainly not least, if you have a problem, their fix is to have you download another version (takes over an hour) and hope whatever you need works in the different version. Heaven forbid if it happens to turn 5:00pm in the middle of a fix. They go home! One time they just hung up without even mentioning they were done for the day... LOSERS! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Giselle C. owner Pharmaceuticals ### "great and friendly customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2017 always very helpful and supportive of our business needs. If there is any issues, concerns, or changes we need to make they are always willing to help and make necessary changes to program based on our personal business needs. Pros easy to use and the ability to suggest things that are useful to your own business and most of the time they make those adjustments to the program to help your business be more efficient and productive. Cons inability to request refills by fax with out having to print papers on regular basis. a list that shows you all the patients and medications that were filled last month but not this month whether or not there are refills left or not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kerry M. ### "Cancellation of Account is a Nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 28, 2016 We were always pleased with the software. However, we needed to upgrade to a different software to accommodate the growth of our pharmacy. When I tried to cancel the monthly maintenance charges, no one would return my calls and acknowledge my request. This has been going on for over 6 months. They continue to take out the auto withdrawal from my account each month. I have sent numerous emails and a letter and they still ignore my phone calls and requests for cancellation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Giselle C. Manager ### "Very good and reliable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 17, 2015 Love the quick and knowledgable customer service that is available!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mike M. RPT. ### "Easy to work with " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 17, 2015 Very helpful with adults and work flow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Pharmacist/Owner ### "AbacusRX software team is helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 22, 2015 Juan has been extremely helpful and knowledgable about the product, and the transition has been smooth coming over from previous company. IT was great. Thank you Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS James S. Medical Profesional ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 9, 2015 I've used many pharmacy softwares during my professional career..I found Abacus Pharmacy Plus Software best among them. I've suggested to use this software to many of my friends also. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC BERNARDA C. PHARMACIST ### "ABACUS REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 28, 2014 ABACUS, HAS BEEN AN EXCELLENT SOFTWARE,AESY TO USE, WE HAVE BEEN WITH THEM FOR MORE THAN 4 YEATS, THE PERSON THAT ALWAYS HELP US HER NAME IS MARIA ZENTENO, SHE HAS A GREAT ACTITUD, ALWAYS THERE TO HELPS US FIXING ALL THE PROBLEMS THAT WE HAVE, EVERYTIME THAT WE NEED TO FIX AN ISSUE; THEIR COSTUMER SERVICE HAVE BEEN REALLY HELPFULL ESPECIALLY MARIA ZENTENO. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Gladys A. Manager ### "Thumbs up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 18, 2013 The program is very user friendly easy to manage. Has the ability to let you work with multiply windows at the same time . Keeping you at paste with patients. It also contains a training video that helps you and new personal learn the system quickly . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100991/Abacus-Pharmacy-Plus-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.