--- title: "Azentio iMAL Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Azentio iMAL Software - reviews, pricing plans, popular comparisons to other Banking Systems products and more." source_url: "https://www.capterra.com/p/101007/iMAL/" page_type: "product" language: "en" --- # Azentio iMAL Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Azentio iMAL ## What is Azentio iMAL? Azentio iMAL is an AAOIFI-certified Islamic banking platform designed to support Shari’ah-compliant financial institutions with a fully integrated, end-to-end solution. The system covers retail, corporate, and investment banking operations within a single unified architecture. The platform includes modules for Core Banking, Islamic Profit Calculation, Islamic Financing, Islamic Microfinance, Islamic Treasury, Trade Finance, and Financial Investments. It enables institutions to manage front-to-back processes while maintaining regulatory alignment and operational control. Built on a scalable and adaptive architecture, iMAL supports both on-premises and cloud deployment. The platform incorporates regulatory compliance frameworks, advanced security controls, business process management tools, low-code configuration capabilities, and pre-integrated omnichannel functionality. Deployed in 36+ countries, Azentio iMAL supports evolving regulatory requirements and digital banking initiatives. ## What is Azentio iMAL used for? [Banking Systems](https://www.capterra.com/banking-systems-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Azentio iMAL?[Manage this product listing](https://www.g2.com/products/azentio-imal/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Azentio iMAL 4.3 (15) VS. [5.0 (14)](https://www.capterra.com/p/128510/NexorONE/reviews/) Starting Price $1 Usage Based, Per Year Starting Price $15500 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 5.0 (106) Value For Money 4.5 (11) Value For Money 5.0 (81) Customer Service 4.5 (15) Customer Service 5.0 (79) ## Azentio iMAL alternatives [Plaid](https://www.capterra.com/p/174384/Plaid/) [4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174384/Plaid/) [Crowded](https://www.capterra.com/p/255296/Crowdedme/) [4.2 (34)](https://www.capterra.com/p/255296/Crowdedme/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255296/Crowdedme/) [Intelligrow](https://www.capterra.com/p/189232/Intelligrow/) [5.0 (3)](https://www.capterra.com/p/189232/Intelligrow/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189232/Intelligrow/) [EBANQ](https://www.capterra.com/p/135612/EBANQ/) [4.7 (16)](https://www.capterra.com/p/135612/EBANQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135612/EBANQ/) ## FAQs about Azentio iMAL Overview ### Which roles and teams benefit most from Azentio iMAL? Azentio iMAL is most used by IT leaders, business systems managers, finance heads, and operations executives. Technology teams rely on it to manage core banking infrastructure, system integrations, and support workflows, while accounting and operations leaders use it to oversee financial processes, improve service continuity, and maintain enterprise-wide control. Answer based on 15 reviews Overview ### What company size and specific industries is Azentio iMAL built for? Azentio iMAL is designed for Islamic financial institutions, including banks and other financial organizations operating in the Middle East, GCC, Africa, Asia Pacific, South America, and the United Kingdom. It is suited to providers serving multi-country operations across more than 35 countries. Features and Usability ### What are the key features of Azentio iMAL? Azentio iMAL offers core banking, corporate banking, retail banking, and private banking functions, plus lending management, credit card processing, and electronic payments. It also includes risk and compliance tools such as audit management, fraud detection, transaction monitoring, and compliance tracking, along with role-based permissions, workflow management, reporting, and real-time monitoring. Pricing ### How much does it cost and what fees or limitations are included? Azentio iMAL starts at $1 per year on the Basic usage-based plan. Pricing uses a five-year subscription commitment, covers all branches and transaction volumes under one agreement, and includes scoped module licenses plus ongoing maintenance and support services. Fees are revisited after the minimum term. Integrations ### Which third-party tools and platforms does Azentio iMAL integrate with? Azentio iMAL integrates with ATMS, Cards, DocuWare, Payment Gateway, Regula, Regulatory Compliance, and Swift. These integrations cover transaction processing, document management, payments, compliance, and financial messaging, giving the platform connectivity across core banking and operations workflows. Getting Started and Support ### What training and onboarding options does Azentio iMAL offer? Azentio iMAL provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Azentio iMAL offer? Azentio iMAL provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be assessed here. ## Features ATM Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan and implement systems for monitoring, registering, and management of ATM machines. Contact Database 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Core Banking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Back-end system that processes daily banking transactions and posts updates to accounts and other financial records. Multi-Branch 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Expand services to areas outside of the home location, functioning as an extension of the home location. Online Banking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to manage transactions online with a mobile device or computer. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Azentio iMAL 44 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - ATM Management: Plan and implement systems for monitoring, registering, and management of ATM machines. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records. - Corporate Banking: Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fraud Detection: Identify and prevent suspicious activity - Investment Banking: Division of banking that assists individuals or organizations raise capital and provide financial consulting services. - Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location. - Multi-Currency: Manage and handle various international currencies - Online Banking: Ability to manage transactions online with a mobile device or computer. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Private Banking: Banking and financial services designed for clients with a high level of income and/or sizable investment assets. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Banking: Division of banks that focus specifically on retail customers. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Login: At least a username and password is required to access the system - Securities Management: Develop, document, and implement policies & procedures to protect an organization's assets. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 4.5 (11) [View pricing plan details](https://www.capterra.com/p/101007/iMAL/pricing/) Basic $1.00 Usage Based,Per Year It includes: - Enterprise-wide coverage - 5-year subscription commitment - Access to the scoped iMAL functional modules - Ongoing maintenance services included (regular updates, patches, and technical support) Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ DocuWare](https://www.capterra.com/p/220466/DocuWare/)[ Cards](https://www.capterra.com/p/198708/Seekoya-Cards/)[ Swift](https://www.capterra.com/p/249705/Swift/)[ Regula](https://www.capterra.com/p/231398/Regula/)[ ATMS](https://www.capterra.com/p/197528/ATMS/)[ Payment Gateway](https://www.capterra.com/p/10034624/Payment-Gateway/)[ Regulatory Compliance](https://www.capterra.com/p/104833/Regulatory-Compliance-Software/) ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(6) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent OE Ouafa E. DOSI Banking ### "iMal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 7, 2021 Pros Produit facile à utiliser qui s'intègre avec d'autres applications Cons Nécessite de développement spécifique pour adapter les fonctionnalités aux contextes du Marché Marocain et aux exigences du Conseil Supérieur d'Oulémas (CSO) Reasons for choosing Azentio iMAL Besoin de la banque de disposer d'un CBS intégré dédié au banque participative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bashar A. Manager Banking ### "IMAL Core Banking" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 21, 2021 Pros Core Banking modules in IMAL (CSM, IIS, etc...) are well addressed, flexible, and have a high degree of customization. as a web-based application it makes the process of support and applying fixes very easy and deployment is straight-forward. the support team is very helpful and responsible Cons what I dislike in IMAL it consumes high storage, sometimes it has performance issues, and lock occurred at the level of database. it is really need attention on above areas. one more thing they need to develop their quality control to avoid recurring issues. Alternatives considered [Temenos](https://www.capterra.com/p/111334/TEMENOS-T24/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mohannad R. IT Director Banking ### "alBaraka Bank Syria - IT Director" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 21, 2021 Very Good option for Islamic banks Pros Modularity, Ease of use, so many parameters for customizing products and services, wide range of APIs Cons Continuous Performance Tuning on DB level. Some bugs appears due to huge numbers of parameters Alternatives considered [ICBS](https://www.capterra.com/p/59353/ICBS/) Reasons for choosing Azentio iMAL so many features comparing to other competitors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QQ Qasem Q. IT manager Banking ### "IT Manager - Tadhamonbank " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 19, 2021 I have more experience in all Islamic product and all back office modules. Pros Islamic products is more comprehensive. integration to other App. Cons Digital services need to improve. integration to other App need to be more easier . Reasons for choosing Azentio iMAL it was Islamic product powerful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Diana K. Support Manager Accounting ### "Evaluation of Imal System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2021 Good client support. Pros It is a very flexible system with a number of options : banking/investments/accounting. Cons Tables have number of options that could be more friendly user. Reasons for choosing Azentio iMAL Flexibility and diversity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR alaa R. ICT director Banking ### "Powerful Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 15, 2021 more than 12 years experience with Imal , we start with version Feb08 and now Imal13 Pros Easy of use , can we add new services , flexibility Cons Joint Account is missing in Mobile banking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Omar A. Assistant information Technology Manager Banking ### "iMal review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 14, 2021 Pros All the system features are impactful since it covering Islamic business needs throw different modules like facility and Islamic investment and profit calculator ,with friendly interfaces and screens and easy integration with other business applications Cons as our bank business requirements the product offering all the expected functions,and it can be integrated easily to our other business process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alnoman B. IT Manager Banking ### "Path Solution iMAL System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2021 Pros The system is easy to use and it contains a lot of functions and it can be integration with any third system easily Cons There are no significant cons about this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Margo A. AGM -head of accounting Investment Banking ### "iMAL system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2021 It is a great system to be used Pros It is highly parametrized, user friendly and easy to develop new functionalities Cons Nothing to comment here , it is a very good system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK ammar K. IT MANAGER Banking ### "go ahead with IMAL " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2021 EXCELLENT Pros SUPPORT AND COMPANT INTERNAL SYSTEM . ALL THE TIME UPGRADE Cons BUGS REAPPEARANCE LONG TIME BUG FIX ......... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Hussein M. Head of ICT Financial Services ### "iMal Core banking Application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 Running of the day to day activity as a shariah compliant bank. Pros Integration to systems, flexibility on product development, Support on the product development, expertise of the product support resources. Cons Most support done remotely unless scheduled resource for onsite support as support resources are not based locally.. Reasons for choosing Azentio iMAL Fully shariah compliant product, flexibility in product customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abdinasir A. Head of ICT Banking ### "My Review is that iMAL is the best Islamic Banking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2021 Pros Userfriendly, easy to implement, and use Cons Integration was very smooth and easy. I would say keep it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Ahmed R. COO Banking ### "IMAL core banking system " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 26, 2021 Almost all Islamic banking products can be parameterized or customised in iMAL core banking system. Pros It is a modular system in which you can parameterize and achieve most of your deposit or financing product requirements. The administration of the system is straightforward and easy. It took less than 3 months for us to implement and go live. Cons The UI and UX needs to be improved. The number of standard reports delivered with the system needs to be improved. Reasons for choosing Azentio iMAL IMAL was more mature and organised than the other system. The implementation timeline was also a factor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Assistant For ICT sector Banking ### "iMAL3" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2019 Excellent experience in overall Pros 1- Flexible system gives the user the ability to manage their features. 2- Ability to modify the system’s behavior based on business needs. 3- Cover the most of bank’s needs. 4- Good support. 5- The minimum numbers of bugs. 6- Easy to use. 7- Reliable services. 8- Good performance. Cons Some modifications or bug fix take long time to be done Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mohammed M. Manager- Business Information Systems Banking ### "IMAL Java R14" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2019 1-Fast turn around time in transaction processing 2-Faster roll out of new products 3-System allows us to customise some functionality with vendor involvement Pros a) The web version is easy to implement b)Improved transaction processing c) Faster processing- End of Day processes take less time d)Better system performance due to the architectural design e)Enhanced security posture- Web Layer +App Layer + Database Layer Cons i) Not Robust on Loan Origination for corporate entities ii)Lack of an in-built document management functionality Reasons for choosing Azentio iMAL 1-Fit for purpose- engineered for Islamic Finance 2-Flexibility 3-Security 4-Ease of deployment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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