--- title: "Jet Interactive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jet Interactive Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/101019/Jet-Call-Tracker/" page_type: "product" language: "en" --- # Jet Interactive Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jet Interactive ## What is Jet Interactive? Make your phone system mobile or turn your mobile into a phone system. Jet’s business phone system allows you to take and make calls anywhere via 4G, 5G, Wifi or your fixed network and is NBN compatible. No programming, no consultants – no IT degrees or infrastructure – just drag and drop to create your communication solution. From basic business phone systems to automated services to bring together staff from multiple locations, Jet is the simplest business phone system on the market. ## What is Jet Interactive used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$25 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jet Interactive?[Manage this product listing](https://www.g2.com/products/jet-interactive/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jet Interactive 4.8 (13) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price A$25 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.6 (1,769) Value For Money 4.9 (12) Value For Money 4.6 (1,519) Customer Service 4.8 (10) Customer Service 4.7 (1,538) ## Jet Interactive alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Jet Interactive Overview ### Which roles and teams benefit most from Jet Interactive? Jet Interactive is most used by directors, managing directors, and CEOs who need visibility into customer communications and business performance. Sales and account teams use it to manage outreach and follow-up, while digital marketing, strategy, and IT leads support campaign execution, call handling, integrations, and day-to-day operational reliability. Answer based on 13 reviews Overview ### What company size and specific industries is Jet Interactive built for? Jet Interactive is designed for companies of any size that need a modern phone system, especially businesses that want an easy-to-manage solution with flexible calling features. The vendor description does not name specific industries, so the product appears to target general business use rather than a particular sector. Features and Usability ### What are the key features of Jet Interactive? Jet Interactive offers VoIP and unified communications features, including PBX, IVR, automatic call distribution, call routing, call queues, ring groups, and call transfer. It also includes call logging, call recording, call reporting, real-time analytics, SMS messaging, role-based permissions, CRM, and third-party integrations. Integrations ### Which third-party tools and platforms does Jet Interactive integrate with? Jet Interactive integrates with 10 third-party tools and platforms, including Adobe Analytics, Google Ads, Google Analytics 360, Google Data Studio, Cloud Messaging Stack, Marin Software, Marketo Engage, SAP Business One, Salesforce Sales Cloud, and SugarCRM. These integrations span analytics, advertising, messaging, marketing automation, ERP, and CRM. Getting Started and Support ### What training and onboarding options does Jet Interactive offer? Jet Interactive provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Jet Interactive offer? Jet Interactive provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback is available on support quality, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the available data. ## Features AI summary Based on 1,873 Business Phone Systems reviews Capterra data shows that buyers of business phone systems rank the following features as their top priorities: - **Call Routing** (**52%** of reviewers rated this feature as critical) - **Mobile Access** (**50%**) - **Voice Mail** (**48%**) Jet Interactive supports all three of the features reviewers rate most important: **Call Routing**, **Mobile Access**, and **Voice Mail**. Together, these capabilities help businesses direct calls to the right person faster, stay connected from anywhere, and capture messages when staff are unavailable, allowing teams to respond more efficiently and maintain more consistent customer communication. Mobile Access 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Voice Mail 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Caller ID 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Transfer 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Transfers live calls to other agents Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Routing 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Jet Interactive 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Data Import/Export: Import and export data to and from software applications - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Mobile Access: Access software remotely via mobile devices - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Phone Calls: Enables users to place phone calls over the internet. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SMS Messaging: Send messages via SMS - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.9 (12) Basic A$25.00 Per User,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)[ Marin Software](https://www.capterra.com/p/99653/Marin-Search-Marketer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bilal M. Tech Lead Information Technology and Services ### "Excellent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2022 Pros We initially switched over to Jet based on cost. We however found their product and service to be excellent. The management platform is extremely powerful and gives us great control. Support is also responsive to any requests we have submitted. We would highly recommend Jet. Cons There are no cons we have found so far using this service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sarne L. CEO Financial Services ### "Setting up or Australian Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Very good Pros It only took 30 minutes to select and activate local Australian business numbers and select our entire PABX Cons The suppport staff work Australina hours and I'm in Canada Reasons for choosing Jet Interactive Unified interface that could manage all my numbers and users across business lines and mobiles is a game changer but to be homest it was better sales demo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dave K. IT Services Coordinator Veterinary ### "Productivity improvements realised" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 24, 2022 The initial aim was to reduce the workload in the practices and deal with client calls more efficiently. This has been achieved. Pros The softphone is especially useful. Easy to use, sensible defaults, no funcitonal issues encountered. The system generally is functionally competitive with rival software, the graphical interface for the IVRs makes the system more intuitive for management. Cons The time scheduling for opening hours could be more flexible, particularly for ad-hoc changes, also no option yet to align with scheduled public holidays. More levels of access below administrator would be useful for team leaders. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Astro C. Director Marketing and Advertising ### "Overall experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 23, 2022 It allows us to identify which media type has best ROI Pros Easy to use and implement at an affordable price. Support is prompted and efficient. Cons As with anything, improvements are always possible however the system currently satisfies our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Arijit S. Director Computer Software ### "Cost effective, relatively easy to set up" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 20, 2022 Pros Good value for money, very functional. Well utilised by the team. Cons Call quality was an issue for a brief period Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BE Ben E. Managing Director Construction ### "The perfect Flexible System for a Flexible Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2022 Easy Pros The Ease of use, set up and non stop modification. Cons Contacts aren't transferred between devices Reasons for choosing Jet Interactive The ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Scott S. Director Capital Markets ### "An easy, customised option to make communication easy wherever I am" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Pros Ability to work across multiple geographic regions and multiple devices with ease. Cons Occasionally confused by the Telco jargon. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reasons for choosing Jet Interactive Simplicity and experienced sales support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Safa D. Managing Director Media Production ### "Jet save my company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Great value and it is easy to install Pros I can manage all my business from 1 interface Cons I don’t understand all the Jargon and terms Switched from [Vonix](https://www.capterra.com/p/191599/Vonix-Voice/) Jet simplified everything and a better price Reasons for choosing Jet Interactive The staff made sense and explained it perfect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Development Manager Telecommunications ### "Call tracking software - simplified " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2019 Pros The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively. Cons N/A - free trial only at this stage. Will liaise further with marketing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Simon Mon D. Digital Strategist Marketing and Advertising ### "Intuitive UI, great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2019 Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads. Pros It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend. Cons Nothing. It did the job as advertised and I’d recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/101019/Jet-Call-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.