# Jet Interactive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jet Interactive Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more. Source: https://www.capterra.com/p/101019/Jet-Call-Tracker --- # Jet Interactive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jet Interactive ## What is Jet Interactive? Make your phone system mobile or turn your mobile into a phone system. Jet’s business phone system allows you to take and make calls anywhere via 4G, 5G, Wifi or your fixed network and is NBN compatible. No programming, no consultants – no IT degrees or infrastructure – just drag and drop to create your communication solution. From basic business phone systems to automated services to bring together staff from multiple locations, Jet is the simplest business phone system on the market. ## What is Jet Interactive used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$25 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jet Interactive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jetinteractive.com.au&name=Jet Interactive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jet Interactive 4.8 (13) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price A$25 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.4 (464) Value For Money 4.9 (12) Value For Money 4.3 (304) Customer Service 4.8 (10) Customer Service 4.1 (336) ## Jet Interactive alternatives Highest Rated [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Caller ID 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Routing 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Transfer 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Transfers live calls to other agents Voice Mail 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Call Logging 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Jet Interactive 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Import and export data to and from software applications Access names, contact information, and roles of employees in a centralized repository For Cloud-based phone system that sends and receives calls via the internet. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Access software remotely via mobile devices Telephone system that allows users to connect internally as well as place and receive external phone calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Send messages via SMS Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.9 (12) Basic A$25.00 Per User,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bilal M. Tech Lead Information Technology and Services ### "Excellent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2022 Pros We initially switched over to Jet based on cost. We however found their product and service to be excellent. The management platform is extremely powerful and gives us great control. Support is also responsive to any requests we have submitted. We would highly recommend Jet. Cons There are no cons we have found so far using this service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sarne L. CEO Financial Services ### "Setting up or Australian Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Very good Pros It only took 30 minutes to select and activate local Australian business numbers and select our entire PABX Cons The suppport staff work Australina hours and I'm in Canada Reasons for choosing Jet Interactive Unified interface that could manage all my numbers and users across business lines and mobiles is a game changer but to be homest it was better sales demo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dave K. IT Services Coordinator Veterinary ### "Productivity improvements realised" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 24, 2022 The initial aim was to reduce the workload in the practices and deal with client calls more efficiently. This has been achieved. Pros The softphone is especially useful. Easy to use, sensible defaults, no funcitonal issues encountered. The system generally is functionally competitive with rival software, the graphical interface for the IVRs makes the system more intuitive for management. Cons The time scheduling for opening hours could be more flexible, particularly for ad-hoc changes, also no option yet to align with scheduled public holidays. More levels of access below administrator would be useful for team leaders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Astro C. Director Marketing and Advertising ### "Overall experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 23, 2022 It allows us to identify which media type has best ROI Pros Easy to use and implement at an affordable price. Support is prompted and efficient. Cons As with anything, improvements are always possible however the system currently satisfies our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Arijit S. Director Computer Software ### "Cost effective, relatively easy to set up" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 20, 2022 Pros Good value for money, very functional. Well utilised by the team. Cons Call quality was an issue for a brief period Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Ben E. Managing Director Construction ### "The perfect Flexible System for a Flexible Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2022 Easy Pros The Ease of use, set up and non stop modification. Cons Contacts aren't transferred between devices Reasons for choosing Jet Interactive The ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. Director Capital Markets ### "An easy, customised option to make communication easy wherever I am" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Pros Ability to work across multiple geographic regions and multiple devices with ease. Cons Occasionally confused by the Telco jargon. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reasons for choosing Jet Interactive Simplicity and experienced sales support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Safa d. Managing Director Media Production ### "Jet save my company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Great value and it is easy to install Pros I can manage all my business from 1 interface Cons I don’t understand all the Jargon and terms Switched from [Vonix](https://www.capterra.com/p/191599/Vonix-Voice/) Jet simplified everything and a better price Alternatives considered [Favendo Commander](https://www.capterra.com/p/187780/Commander/) Reasons for choosing Jet Interactive The staff made sense and explained it perfect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Manager Telecommunications ### "Call tracking software - simplified " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2019 Pros The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively. Cons N/A - free trial only at this stage. Will liaise further with marketing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Simon Mon D. Digital Strategist Marketing and Advertising ### "Intuitive UI, great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2019 Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads. Pros It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend. Cons Nothing. It did the job as advertised and I’d recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/101019/Jet-Call-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)