Jet Interactive

Jet Interactive


5 / 5
5 reviews

Who Uses This Software?

Companies that value their inbound phone sales. This gives them the power to see which channels are not only generating calls, but the quality of those calls and which channels convert into sales!


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    With Jet Interactive you pay for the calls your receive & numbers your rent
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Jet Interactive
  • www.jetinteractive.com.au
  • Founded 2006
  • Australia

About Jet Interactive

The ultimate call tracking system for companies that drive sales via inbound phone calls. Jet Interactive tracks both the source of the call & the result, feeding this information back into your CRM and/or Analytics systems. Your sales team has real time data (before answering the call) to see which ad triggered the call. This works with both online & offline ads. Overall you can see which ad channels deliver sales & where to allocate your advertising spend!


Jet Interactive Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Jet Interactive Reviews Recently Reviewed!


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Brilliant: Call Tracking That Integrates With Analytics

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.

Cons: Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.

Overall: Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.

Intuitive UI, great product

Mar 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.

Cons: Nothing. It did the job as advertised and I'd recommend them.

Overall: Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.

Fantastic Call Tracking & Recording Service

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively.

- Great price for the services and features that are offered

- Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.

Cons: Most of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.

Seamless integration & great support

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.

Cons: Any issues were promptly handled by the Jet team during our onboarding.

Call tracking software - simplified

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.

Cons: N/A - free trial only at this stage. Will liaise further with marketing.